Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Mediation Effect of Job satisfaction in the Relationship between Nurses' violence experience and turnover intention

임상간호사의 폭력경험과 이직의도 관계에서 직무만족의 매개효과

  • Lee, Kyoung-Sook (College of Medicine Department of Nursing, University of Ulsan) ;
  • Ahn, Seong-Ah (Department of Nursing Science, JinJu Health College)
  • 이경숙 (울산대학교 간호학과) ;
  • 안성아 (진주보건대학교 간호학부)
  • Received : 2020.09.29
  • Accepted : 2020.12.20
  • Published : 2020.12.28
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Abstract

This study investigated how clinical nurse's violence experience influenced turnover intention and job satisfaction and how job satisfaction mediates the relationship between violence experience and turnover intention. In order to get the answers, a survey of 213 registered nurses from 3 hospitals in U-city and analyzed with SPSS/WIN 25.0 version. The survey was conducted using a self-reporting questionnaire February 2019 to April 2019. Nurse's violence experience was negatively correlated job satisfaction but was positively correlated with turnover intention. Hierarchical regression analysis showed violence that explained 16.5% of job satisfaction and explained 6.1% of turnover intention. Job satisfaction worked as a partial mediation between violence and turnover intention. It is necessary to reduce violence and to increase job satisfaction for reduce turnover intention in strategies of hospital.

본 연구는 임상간호사의 폭력경험이 직무만족과 이직의도에 미치는 영향과 폭력경험과 이직의도 관계에서 직무만족의 매개효과를 파악하기 위해 시도되었다. U광역시 3개의 종합병원에 근무 중인 간호사 213명을 연구대상자로 하였으며, 자료수집은 2019년 2월부터 4월까지 하였다. 수집된 자료는 SPSS/WIN 25.0을이용하여 분석하였다. 폭력경험은 직무만족과 유의한 역상관관계를 나타내었고, 폭력경험은 이직의도와 정상관관계이었으며, 직무만족과 이직의도는 역상관관계를 나타내었다. 폭력경험이 직무만족을 설명하는 정도는 16.5%, 폭력경험이 이직의도를 설명하는 정도는 6.1%였다. 폭력경험과 이직의도 간의 관계에서 직무만족이 부분 매개를 하는 것으로 나타났다. 따라서 임상간호사의 직무만족도를 향상시키고 이직의도를 감소하기 위하여 폭력경험을 감소시켜야 할 필요성이 있다. 간호사의 폭력경험과 이직의도를 감소시키고 직무만족을 높이기 위해 병원에서 제도적 장치를 마련에 유용한 기초자료가 되리라 본다.

Keywords

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