DOI QR코드

DOI QR Code

리더 선출 방법과 집단 효능감이 집단수행에 미치는 영향

Effects of Leader Selection Procedure and Collective Efficacy on Group Performance

  • 투고 : 2020.03.02
  • 심사 : 2020.06.20
  • 발행 : 2020.06.28

초록

본 연구는 주로 의사결정과제를 통해 검증되어왔던 무작위적 리더 선출 방법의 우수성을 실제 수행과제로 확장시켰고, 리더 선출 방법과 집단 효능감의 집단수행에 대한 상호작용효과를 살펴보았다. 2(리더 선출 방법: 공식적/무작위적) × 2(집단 효능감: 저/고) 피험자간 실험설계를 통해 집단수행에 대한 영향을 검증했다. 연구 결과, 리더 선출 방법의 주효과가 유의하여 공식적으로 리더가 선출된 집단보다 리더가 무작위적으로 선출된 집단의 수행이 유의하게 높았다. 또한, 두 변인 간의 상호작용이 유의하였는데, 집단 효능감이 낮을 때는 리더가 공식적으로 선출된 집단과 무작위적으로 선출된 집단 간의 수행차이가 유의하지 않았으나, 집단 효능감이 높을 때는 리더가 공식적으로 선출된 집단보다 무작위적으로 선출된 집단의 수행이 유의하게 높았다. 본 연구의 결과는 높은 집단 효능감이 집단의 수행에 긍정적인 영향을 주기 위해서는 리더가 집단의 사회정체성을 손상시키지 않는 방법(예. 리더와 구성원의 차이점을 부각시키기 보다는 동질성에 대한 지각을 높이는 방식)으로 선출되어야 한다는 점을 제안함으로써 조직과 작업 현장에 기여할 수 있다. 향후에 본 연구를 작업 팀으로 확장하여 연구할 필요성을 논의하였다.

This study expanded the superiority of random leader selection procedure on group decision-making task to actual group performance task, and examined the interaction effects of leader selection procedure(LSP) and collective efficacy(CE) on group performance. 2(LSP: formal/random)×2(CE: low/high) between subject design was used. The result revealed the significant main effect of LSP, which showed that groups with random leader performed better than those with formally selected leader. Further, significant interaction effect of LSP and CE revealed that when group's CE was high, group with random leader performed better than group with formally selected leader, and the difference between two groups was not significant when group's CE was low. These results suggested that LSP should not impair shared social identity of the group in order to maintain the positive effect of CE on group performance. The necessity for expanding these results to work team was discussed.

키워드

참고문헌

  1. H. Tajfel & J. C. Turner. (1979). An integrative theory of intergroup conflict. In W. G. Austin & S. Worchel (Eds.), The social psychology of intergroup relations (pp. 34-47). Monterey, CA: Brooks-cole.
  2. H. Tajfel & J. C. Turner. (1986). The social identity theory of intergroup behaviour. In S. Worchel & W. G. Austin (Eds.), Psychology of intergroup relations (2nd ed., pp. 7-24). Chicago: Nelson-Hall.
  3. J. C. Turner. (1985). Social categorization and the self-concept: A Social cognitive theory of group behaviour. In E. J. Lawler (Ed.), Advances in group processes (Vol. 2. pp. 77-122). Greenwich, CT: JAI Press.
  4. J. C. Turner, M. A. Hogg, P. J. Oakes, S. D. Reicher & M. S. Wetherel. (1987). Rediscovering the social group: A self-categorization theory. Oxford, England: Blackwell.
  5. D. W. Hahn. (2002). Theories of Group Behavior. Seoul: Sigma Press.
  6. B. E. Ashforth & F. Mael. (1989). Social identity theory and the organization. Academy of Management Review, 14, 20-39. DOI : 10.5465/AMR.1989.4278999
  7. J. C. Turner, P. J. Oakes, S. A. Haslam & C. A. McGarty. (1994). Self and collective: Cognition and social context. Personality and Social Psychology Bulletin, 20, 454-463. DOI : 10.1177/0146167294205002
  8. S. A. Haslam, C. McGarty, P. M. Brown, R. A. Eggins & B. E. Morrison. (1998). Inspecting the emperor's clothes: Evidence that random selection of leaders can enhance group performance. Group Dynamics: Theory, Research, and Practice, 2(3), 168-184. DOI : 10.1037/1089-2699.2.3.168
  9. K. K. Ahuja, G. Srivastava, P. Padhy & N. Yadav. (2019). (Un)easy lies the head that wears the crown: Leadership selection and group performance among undergraduate women. Journal of Organisation & Human Behaviour, 8(1), 16-23.
  10. D. D. Henningsen, M. L. M. Henningsen, L. Jakobsen & I. Borton. (2004). It's good to be leader: The influence of randomly and systematically selected leaders on decision-making groups. Group Dynamics: Theory, Research, and Practice, 8(1), 62-76. DOI : 10.1037/1089-2699.8.1.62
  11. J. Y. Cho, S. S. Ham & Y. W. Sohn. (2014). The influence of leader's age and leader selection on group decision making. The Journal of the Korea Contents Association, 14(7), 242-252. DOI : 10.5392/JKCA.2014.14.07.242
  12. J. E. McGrath. (1984). Groups: Interaction and performance. New Jersey: Prentice-Hall. Inc.
  13. A. Bandura. (1997). Self-efficacy: The exercise of control. New York: W. H. Freeman.
  14. A. D. Stajkovic, D. Lee & A. J. Nyberg. (2009). Collective efficacy, group potency, and group performance: Meta-analyses of their relationships, and test of a mediation model. Journal of Applied Psychology, 94(3), 814-828. DOI : 10.1037/a0015659
  15. A. Capiola, G. M. Alarcon, J. B. Lyons, T. J. Ryan & T. R. Schneider. (2019). Collective efficacy as a mediator of the trustworthiness-performance relationship in computer-mediated team-based context. Journal of Psychology, 153(7), 732-757. DOI : 10.1080/00223980.2019.1606772
  16. J. J. Park. (2010). The analysis of teacher and school effect on collective teacher efficacy. The Journal of Educational Administration, 28(4), 21-41.
  17. E. Lee. (2015). The relations between Remote Associates Test's component and difficulty. Master's dissertation, Sogang University, Seoul.
  18. B. Latané, K. D. Williams & S. Harkins. (1979). Many hands make light the work: The causes and consequences of social loafing. Journal of Personality and Social Psychology, 37(6), 822-832. DOI : 10.1037/0022-3514.37.6.822
  19. N. L. Kerr & S. E. Bruun. (1983). Dispensability of member effort and group motivation losses: Free-rider effects. Journal of Personality and Social Psychology, 44(1), 78-94. DOI : 10.1037/0022-3514.44.1.78
  20. K. D. Williams & S. J. Karau. (1991). Social loafing and social compensation: The effects of expectations of co-worker performance. Journal of Personality and Social Psychology, 61, 570-581. DOI : 10.1037/0022-3514.61.4.570
  21. J. Y. Nho & D. H. Seok. (2018). Effects of group cohesion, perception of co-worker effort and work condition on social loafing and social compensation. Locality and Globality: Korean Journal of Social Sciences, 42(1), 127-151. DOI : 10.33071/ssricb.42.1.201804.127