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Qualitative Study on Burnout Experience of Mental Health Social Workers in Psychiatric Hospitals

정신병원에 종사하는 정신건강사회복지사의 소진 경험에 대한 질적 연구

  • Eom, Kwang-Jin (Department of Social Welfare, Graduate School of Soongsil University) ;
  • Kim, Jung-Yoo (Department of Social Welfare, Graduate School of Soongsil University) ;
  • Maeng, Hae-Young (Department of Social Welfare, Graduate School of Soongsil University)
  • 엄광진 (숭실대학교 사회복지학과) ;
  • 김정유 (숭실대학교 사회복지학과) ;
  • 맹혜영 (숭실대학교 사회복지학과)
  • Received : 2020.03.23
  • Accepted : 2020.06.20
  • Published : 2020.06.28

Abstract

This study uses the qualitative research method to describe the burnout experience in Mental Health Social Workers (MHSW) working in psychiatric hospitals. Data was collected and analyzed to identify the main themes from two in-depth interviews with four MHSWs who have been working in psychiatric hospitals for more than 5 years located in Seoul and Gyeonggi Province area. The results of the study show that burnout manifests as; 'not being recognized as professionals,' 'being skeptical of the role of social workers,' 'distancing oneself from patients and their family members,' and 'feeling realistic problems and limitations.' The results of this research are expected to be used as basic data to both understand and prevent the burnout experience of mental health social workers.

본 연구는 일반적 질적 연구를 통해 정신병원에 근무 중인 정신건강사회복지사의 소진 경험을 연구하였다. 연구자들은 자료 수집을 위해 서울 경기지역 소재의 정신병원에 5년 이상 근무한 정신건강사회복지사 4명을 대상으로 두 번의 심층면담을 진행하였으며, 수집한 자료를 분석하고 핵심 주제를 도출하였다. 연구결과 정신건강사회복지사의 소진 경험은 '전문가로서 인정받지 못함', '사회복지사의 역할에 회의감', '환자와 보호자들과 거리를 둠', '현실적인 문제와 한계를 느낌'으로 나타났다. 본 연구결과를 통해 정신건강사회복지사들의 소진 경험을 파악하고 소진을 예방해 나갈 수 있는 기초적 자료로 활용되기를 되기를 기대한다.

Keywords

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