DOI QR코드

DOI QR Code

Study on Users' Perception of the Effectiveness of Theme Collections in Public Libraries

공공도서관 테마 컬렉션 효과에 대한 이용자 인식 연구

  • 백지원 (숭의여자대학교 문헌정보과) ;
  • 표순희 (성균관대학교 정보관리연구소)
  • Received : 2020.07.23
  • Accepted : 2020.08.20
  • Published : 2020.08.31

Abstract

The purpose of this study is to evaluate the effectiveness of the theme collection service in public library from the user's perspective. To this end, based on prior research, the effect elements of the theme collection were derived from the service use, librarian, and library level. A questionnaire survey was conducted on 294 users of A public library. The collection satisfaction of users who know the theme collection was higher than those who did not, and showed high recognition for the satisfaction with the use of new and unexpected books. In addition, it was found that the positive recognition tended to be high among users who have been using the library for a long time and frequently use the library service. Based on the users' perception and evaluation of the theme collection, the direction of development of the theme collection service was suggested in terms of collection development, collection use and information service, user-centered classification, and awareness improvement of libraries and librarians.

본 연구는 점차 보편화되고 있는 공공도서관 테마 컬렉션 서비스의 효과를 이용자 관점에서 평가하는 데 목적이 있다. 이를 위해 선행연구를 바탕으로 테마 컬렉션의 효과 요소들을 서비스 이용, 사서, 도서관 차원에서 도출하였고, 테마 컬렉션 서비스를 주요한 도서관 서비스로 제공하고 있는 A공공도서관 이용자 294명을 대상으로 효과 인식에 대한 설문 조사를 수행하였다. 조사 결과, 테마 컬렉션을 알고 있는 이용자들의 장서 만족도가 그렇지 않은 이용자에 비해 높게 나타났고 생각지 못한 새로운 도서의 이용에 대한 만족에 높은 효과 인식을 보였다. 또한, 테마 컬렉션 효과 인식도 긍정적인 인식이 높은 것으로 나타났으며 긍정적 인식은 오래전부터 도서관을 이용해왔던 이용자, 자주 이용하는 핵심 이용자들이 높은 경향을 보였고 브라우징을 많이 하는 이용자들일수록 사서의 역량에 대한 효과 인식도가 높았다. 이러한 테마 컬렉션에 대한 이용자 인식과 평가를 바탕으로 테마 컬렉션의 효과와 의의를 반영하여 장서개발, 장서의 활용 및 정보서비스 제공, 이용자 중심의 분류, 도서관 및 사서에 대한 인식 개선의 관점에서 테마 컬렉션 서비스의 발전 방향을 제시하였다.

Keywords

References

  1. Kang, Mia-Hye. 1996. "An Empirical Study on the Effectiveness of the Exhibits in University Libraries." Journal of the Korean Society for Library and Information Science, 30(2):107-125.
  2. Kim, Young Suk, Park, Yeon Sik and Lee, Yung Ju. 2018. Book curation: talk with the books. Gyeonggi-do Library Series 21. Suwon: Gyeonggi-do Cyber Library.
  3. Park, Young Sook. 2014. I Will Not Serve Customer like A King. Seoul: Ilma.
  4. Beak, Ji-Won. 2018. "Functions and Characteristics of Public Library Theme Collection: Focusing on the User-centered Classification Perspective." Journal of the Korean Society for Library and Information Science, 52(4): 51-69. https://doi.org/10.4275/KSLIS.2018.52.4.051
  5. Chung, Yoo Ra and Lee, Jee Yeon. 2017. "A Study on Public Library Users' Perceptions and Behavior Changes after Using the Theme Display Service." Journal of the Korean Society for Information Management, 34(2): 27-45. https://doi.org/10.3743/KOSIM.2017.34.2.027
  6. Pyo, Soon Hee and Beak, Ji-Won. 2019. "A study on the construction and operation of theme collections through book curation: in-depth interview with public librarians." Journal of the Korean Society for Library and Information Science, 53(4): 189-211.
  7. Haba Oshitaka. 2016. I Do Not Mind Reading Books. Seoul: Deonan.
  8. Braun, Jolie. 2017. "Now on display: Lessons learned from building a small exhibits program." Archival Issues, 38(2): 6-19.
  9. Camacho, Leticia, Spackman, Andy and Cluff, David. 2014. "Face out: the effect of book displays on collection usage." Journal of Business & Finance Librarianship, 19: 114-124. https://doi.org/10.1080/08963568.2014.883874
  10. Caswell, Lucy S. 1985. "Building a strategy for academic library exhibits." College and Research Libraries News, 46(4): 165-168. https://doi.org/10.5860/crln.46.4.165
  11. Fouracre, Dorothy. 2015. "Making an exhibition of ourselves? Academic libraries and exhibitions today." The Journal of Academic Librarianship, 41: 377-385. https://doi.org/10.1016/j.acalib.2015.05.008
  12. Kemp, Jane. 1985. "Creating exhibits in the smaller academic library." College and Research Libraries News, 46(7): 344-346. https://doi.org/10.5860/crln.46.7.344
  13. Ranasinghe, W. M. Tharanga Dilruk, Chung, Jun Min. 2019. "Understanding the curation service in libraries: Is it a revolution or an evolution of reference service?" Journal of Korean Library and Information Science Society, 50(2): 215-235. https://doi.org/10.16981/kliss.50.201906.215
  14. Tingle, Natalia and Tovstiadi, Esta. 2016. "The impact of physical book displays on business e-book use." Journal of Business & Finance Librarianship, 21(1): 26-37. https://doi.org/10.1080/08963568.2015.1110230