DOI QR코드

DOI QR Code

Job Satisfaction, Job Stress, and Nursing Performance of Comprehensive Nursing Care Service Ward Nurses and General Ward Nurses

간호·간병통합서비스병동과 일반병동 간호사의 직무만족, 직무스트레스, 간호업무수행

  • Received : 2020.06.11
  • Accepted : 2020.08.20
  • Published : 2020.08.28

Abstract

The purpose of this study was to investigate and compare job satisfaction, job stress, and nursing task performance for nursing and nursing integrated service wards and general ward nurses to provide basic data for efficient nursing manpower management in nursing and nursing integrated service wards. For comparative research. The subjects were 136 nurses in the nursing and nursing integrated service ward and general ward nurses at a general hospital in D metropolitan area. There was no significant difference between the groups in the job satisfaction, job stress, and nursing task performance of the nursing and nursing integrated service ward nurses and general ward nurses. The performance was high. Factors influencing the performance of nursing tasks were job satisfaction and job stress, with 20.6% of nurses in nursing and nursing integrated service wards and 47.5% of nurses in general wards. Therefore, there is a need for support to improve the ability to perform nursing tasks that can increase job satisfaction and maintain job stress.

본 연구의 목적은 간호·간병통합서비스병동과 일반병동 간호사를 대상으로 직무만족, 직무스트레스, 간호업무수행을 조사하고 비교하여 간호·간병통합서비스병동의 효율적인 간호인력 관리를 위한 기초자료를 제공하기 위한 비교조사 연구이다. 대상자는 D광역시 일개 종합병원의 간호·간병통합서비스병동 간호사와 일반병동 간호사 136명으로, 자료수집은 구조화된 설문지를 이용하여 SPSS WIN 23.0 program 으로 분석하였다. 간호·간병통합서비스병동 간호사와 일반병동 간호사의 직무만족, 직무스트레스, 간호업무수행에서 집단 간의 유의한 차이는 없었고 간호·간병통합서비스병동 간호사와 일방병동 간호사의 직무만족과 직무스트레스가 높을수록 간호업무수행이 높은 것으로 나타났다. 간호업무수행에 영향을 미치는 요인은 직무만족과 직무스트레스로 간호·간병통합서비스병동 간호사는 20.6%, 일반병동 간호사는 47.5%의 설명력을 보였다. 따라서 직무만족을 높이고 직무스트레스를 적정 유지시킬 수 있는 간호업무수행 능력증진을 위한 지원이 필요하다.

Keywords

References

  1. B. K. Kim et al. (2017). A Study of Nurses Perception of the Comprehensive Nursing Service. Journal Korean Academy of Family Medicine, 7(1), 99-104.
  2. H. N. Choi & M. H. Lee. (2018). Comparing the Emotional Labor, Job Stress, and Nursing Performance of Nurses in the Comprehensive nursing care Ward and the General Ward. Journal of korean academic society of home care nursing, 25(2), 139-146.
  3. https://www.nhis.or.kr/retrieveHomeMain.xx
  4. http://www.nhis.or.kr/bbs7/boards/B0039/28141
  5. K. O. Park, M. Yu & J. K. Kim. (2017). Experience of nurses participating in comprehensive nursing care. Journal of Korean Academy of Nursing Administration, 23(1), 76-89. https://doi.org/10.11111/jkana.2017.23.1.76
  6. S. H. Ahn, S. H. Jung, J. H. You & M. A. Lee. (2018). Nursing Tasks and Practice Environment for Nursing Work Perceived by Nurses Working on Comprehensive Wards versus General Wards. Journal of Korean. Academy of Nursing Administration, 24(1), 10-20. https://doi.org/10.11111/jkana.2018.24.1.10
  7. E. Lee & S. S. Chang. (2016). Factors influencing depression of nurses among comprehensive nursing care service ward. Journal of Korean Occupational Health Nursing, 25(4), 340-351. https://doi.org/10.5807/kjohn.2016.25.4.340
  8. N. S. Lee & M. S. Koh. (2015). Comparative study for the clinical nurses work satisfaction, job stress and turnover intention- in general ward, comprehensive nursing care service ward, and anshim unit. Journal of korea academia-industrial cooperation Society, 16(1), 516-526. https://doi.org/10.5762/KAIS.2015.16.1.516
  9. J. I. Ryu. (2015). Comparative Study about the Clinical Nurse's Job Satisfaction, Quality of Nursing service in between General. ward and Comprehensive nursing care service ward. doctoral dissertation. Changwon National University, Changwon.
  10. Y. S. Lee. (2017). Job Stress and Job Satisfaction of Nurses between Integrated Nursing and Care Service Ward and General Ward. Master's Thesis. Kyungpook National University, Daegu.
  11. S. K. Kim & G. M. Kim. (2018). "Effects of Nurses' Job Stress, Self-Efficacy, and Professional Self-Concept on Job Satisfaction : A Comparison on Comprehensive Nursing Care Wards and General Wards. Journal of Korean Data Analysis Society, 20(3), 1609-1624. https://doi.org/10.37727/jkdas.2018.20.3.1609
  12. M. K. Lee & D. Y. Jung. (2015). A study of nursing tasks, nurses job stress and job satisfaction in hospitals with no guardians. Journal of Korean Academy of Nursing Administration, 21(3), 287-296. https://doi.org/10.11111/jkana.2015.21.3.287
  13. S. H, Kwak & S. K Hyun. (2019). Exploring Job Stress, Job Satisfaction, and Turnover Intention of Nurses in the Comprehensive Nursing Service. Journal of the Convergence on Culture Technology(JCCT), 5(2), 23-30. https://doi.org/10.17703/JCCT.2019.5.2.23
  14. S. E. Kim & J. Y. Han. (2017). Clinical Nurses' Job Stress, Emotional labor, Nursing Performance, and Burnout in Copprehensive Nursing Care Service Wards and General Wards. Journal of Korean Academy of Nursing Administration, 23(3), 336-345. https://doi.org/10.11111/jkana.2017.23.3.336
  15. Y. K. Ko & B. J. Kim. (2008). An analysis of nurse staffing level and nursing performance in the general Unit. Journal of Korean Academy of Nursing Administration, 14(4), 413-420.
  16. S. I. Lee & E. J. Lee. (2016). Effects of nursing work environment, emotional labor and ego-resilience on nursing performance of clinical nurses. Journal of Korea Society for Wellness, 11(4), 267-276. https://doi.org/10.21097/ksw.2016.11.11.4.267
  17. M. K. Ahn. (2003). The effect of nurse's job stress on health practice behavior. Master's Thesis. Yonsei University, Seoul.
  18. J. H. Park & M. H. Lee. (2017). Effects of Nursing and Care-giving Integrated Service on nursing work performance, nurses' job satisfaction and patient safety. Journal of Korean Acad Soc Home Care Nurs, 24(1), 14-22.
  19. T. J. Kim & J. G. Yu. (2018). Comparative Study of Clinical Nurses Role Conflict, Emotional Labor and Nursing Performance between Comprehensive Nursing Care Service Wards and General Wards. Journal Muscle Jt Health, 25(1), 12-20.
  20. B. H. Kim & H. Y. Kang. (2018). Job Satisfaction, Job Stress, Burnout, and Care Service Ward Nurses and General Ward Nurses. Journal of Academia-Industrial cooperation Society, 19(5), 459-469.
  21. J. M. Lee. (2016). Comparative study about the clinical nurse's job stress and turnover intention in nursing care system ward, a general ward. Social Science Research Institute, 33(1), 1-48.
  22. B. S. Lee, Y. S. Eo & M. A. Lee. (2018). Development of Job Satisfaction Scale for Clinical Nurses. Journal of Korea Academian Nurs, 48(1), 12-25. https://doi.org/10.4040/jkan.2018.48.1.12
  23. M. J. Kim & M. O. Gu. (1984). The Development of the stress tool for staff nurses working in the hospital. Journal of Korean Acad Nurs Adm, 14(2), 28-37.
  24. E. J. Choi. (2010). The effect of job stress and coping type on nursing performance among a university hospital nurses. Master's Thesis. Inje University, Gimhae.
  25. Y. K. Ko, T. W. Lee & J. Y. Lim. (2007). Development of a performance measurement scale for hospital nurses. Journal of Korean Academy of Nursing, 37(3), 286-294. https://doi.org/10.4040/jkan.2007.37.3.286
  26. O. S. Shin & H. J. Lee. (2017). A Comparative Study on the Job Satisfaction, Nursing Professionalism and Nursing Work Environment of Nurses in Comprehensive Nursing Care Service Wards and Nurses in General Wards. Journal of Convergence for Information Technology, 7(6), 25-33. DOI : 10.22156/CS4SMB.2017.7.6.025
  27. Y. S. Kim, J. A. Park & E. K. Seo. (2019). A Comparative Study on the Job Stress, Burnout and Nursing Performance of Nurses in Comprehensive Nursing Care Service Wards and Nurses in General Wards. Journal of korea stress research, 27(1), 46-52. https://doi.org/10.17547/kjsr.2019.27.1.46
  28. Y. R. Yeun. (2015). Effects of comprehensive nursing service on the nursing performance, job satisfaction and customer orientation among nurses. Journal of Korea Academia- Industrial cooperation Society, 16(1), 317-323. https://doi.org/10.5762/KAIS.2015.16.1.317
  29. K. R. Choi, S. E. Heo & D. H. Moon. (2016). Convergence study on the influence of job stress of shift work nurses on nursing performance. Korea Convergence Society, 7(4), 107-121.