Journal of Korean Library and Information Science Society (한국도서관정보학회지)

Korean Library and Information Science Society (한국도서관정보학회)
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Immigrants', Multicultural Experts' and Librarians' Perception and Needs Analysis on Current Multicultural Library Services

도서관 다문화서비스에 대한 이주민과 다문화전문가 및 사서들의 인식과 요구조사

  • 구정화 (한남대학교 문헌정보학과) ;
  • 우윤희 (대구가톨릭대학교 도서관학과) ;
  • 신난희 (대구가톨릭대학교 다문화학과) ;
  • 조용완 (대구가톨릭대학교 도서관학과)
  • Received : 2020.05.27
  • Accepted : 2020.06.19
  • Published : 2020.06.30
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Abstract

The research aims to investigate immigrants', librarians' and multicultural experts' information needs and perception on current multicultural services in Korean libraries, and to suggest the directions for providing multicultural library services. The research collected the data through conducting both in-depth interviews and focus group interviews with immigrants, librarians and multicultural experts. The research found the significant and emergent features on immigrants' and librarians' requests and perception about current library multicultural services. On the analysis of the findings, the research discussed the implications of the policies for library multicultural services and the alternatives to improve library multicultural services and librarians' multicultural competencies.

본 연구는 도서관 다문화서비스에 대한 이주민, 다문화전문가, 사서의 인식과 요구조사를 통해 다문화서비스 제공을 위한 기본 방향과 방법에 대한 논의를 목적으로 한다. 이를 위해 심층 인터뷰와 포커스그룹 인터뷰 기법을 사용하여 도서관 다문화서비스에 대한 인식과 요구에 관한 데이터를 수집하였다. 조사결과, 이주민들과 사서들의 현재 도서관 다문화 서비스에 대한 주요 요구들과 인식에 있어 의미있는 특징과 차이들을 확인할 수 있었다. 이를 바탕으로 도서관 다문화서비스의 개선을 위해 다문화사회와 이주민에 대한 사서의 이해 증진, 수요자 중심적인 도서관 다문화서비스로의 전환, 다문화 유관기관과의 협력 강화, 도서관 협력에 기초한 다문화서비스 지원체계 구축, 도서관 다문화서비스 교육과정의 체계화 등이 요구되었다.

Keywords

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