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Examining the Role of Emoji and Gender during Job Interview Training within Metaverse

메타버스 취업 면접 훈련의 효과성에 있어 성별에 따른 이모지 역할 연구

  • 송원철 (광운대학교 Comm & Tech Lab) ;
  • 정동훈 (광운대학교 미디어커뮤니케이션학부)
  • Received : 2021.09.27
  • Accepted : 2021.11.15
  • Published : 2021.12.20

Abstract

The current study investigated the effect of emoji use and gender on job interview training within virtual environment (VE). A 2 (emoji use: use vs. no use) × 2 (interviewee gender) × 2 (interviewer gender) mixed design experiment (N = 80) was conducted. The result shows that emoji may be implemented within VE to promote positive affect. Intimacy predicted better mutual understanding and higher attention. Practical implication is provided as using emoji in virtual environment can be utilized as a practice tool for job interviews, or for other potentially stressful social contexts.

본 연구는 메타버스에서 진행한 취업 면접 훈련 상황에서, 성별에 따른 이모지 사용이 사용자 경험에 주는 영향을 연구하였다. 이를 위해 이모지 사용, 면접관 성별, 그리고 사용자 성별의 2 × 2 × 2 혼합설계 실험을 통해 사용자가 느낀 친밀감, 상호이해, 그리고 대화에의 집중도를 측정하였다. 실험 결과는 이모지의 사용이 보다 긍정적인 사용자 경험을 불러오는 것으로 나타났다. 이러한 결과는 가상현실의 환경에서 진행하는 훈련과정에서, 적절하게 사용한 이모지가 취업 면접 훈련자의 불안감을 감소시키고, 더욱 긍정적인 능력을 이끌 수 있다는 시사점을 제공한다.

Keywords

Acknowledgement

This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2018S1A5A2A01031380).

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