Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The Effect on the Life Satisfaction of the Workers in the Shift Work Service: The Fifth Korean Working Conditions Survey

교대근무 서비스 종사자의 생활만족도에 미치는 영향: 제 5차 근로환경조사를 이용하여

  • Kim, Hyeon-Ah (Department of Nursing, Hallym Polytechnic University) ;
  • Lim, So-Hee (Department of Nursing, Kyungmin University)
  • 김현아 (한림성심대학교 간호학과) ;
  • 임소희 (경민대학교 간호학과)
  • Received : 2020.09.07
  • Accepted : 2021.01.08
  • Published : 2021.01.31
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Abstract

This study is a descriptive correlation study to identify the factors affecting life satisfaction for shift service workers and is a secondary data analysis study using the raw data from the Fifth Korean Work Environment Survey. Five hundred and seventy-seven study subjects were selected from 20-year-old wage workers who had more than one year of work experience at the time of the survey and had worked more than 40 hours a week. The analysis used SPSS 23.0 WIN, including a t-test, one-way ANOVA by Scheffe test, Pearson's correlation oefficients, and Hierarchical multiple regression analysis. Regarding the general characteristics of the subjects, there was a difference in life satisfaction according to age, educational level, industrial type, and subjective health status. The higher the work-life balance and work satisfaction of the shift service worker, the higher the life satisfaction. In addition, social support had a moderating effect on the relationship between work-life balance and work satisfaction of shift service workers. Active social support, work satisfaction, and work-life balance improvement promotion programs were developed and applied to shift work service workers considering the factors influencing life satisfaction, thereby improving the life satisfaction of work shift service workers.

본 연구는 교대근무 서비스 종사자를 대상으로 생활만족도에 영향을 미치는 요인을 파악하기 위하여 제5차 근로 환경조사 원시자료를 이용한 2차 자료분석연구이다. 연구대상자는 총 577명으로 20세 이상의 교대근무 서비스 종사자 중 조사 당시 근무 직장의 경력이 1년 이상이며, 주 40시간이상 근로를 하는 상용근로자만 선택하였다. 자료의 분석은 t-test, One-way ANOVA, Scheffe test, Person's correlation coefficients, Hierarchical multiple regression analysis을 SPSS 23.0 WIN을 이용하여 분석하였다. 연구결과, 대상자의 일반적 특성에서 연령, 교육정도, 산업업종, 주관적 건강상태에 따라 생활만족도의 차이가 있는 것으로 나타났다. 교대근무 서비스 종사자의 일과 생활 균형과 근무 만족도가 높을수록 생활만족도가 높은 것으로 나타났다. 또한, 교대근무 서비스 종사자의 일과 생활균형, 근무만족도간의 관계에서 사회적 지지가 조절효과가 나타났다. 본 연구를 토대로 생활만족의 영향요인을 고려한 교대근무 서비스 종사자에 대한 적극적인 사회적 지지와 근무만족, 일과 생활균형 증진증진 프로그램 개발 및 적용을 하여 교대근무 서비스 종사자의 생활만족도을 향상시켜 개인의 행복뿐만 아니라 기업의 생산성 향상을 기대해 본다.

Keywords

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