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The Analysis and Preparation Guideline of Survey for Smart-City -Focused on the Case Study of Geumsan-gun-

스마트시티사업을 위한 설문결과 분석과 추진 방향 -도농복합도시 금산군의 사례-

  • 남윤철 (중부대학교 건축토목공학부 건축학전공) ;
  • 박은영 (중부대학교 건축토목공학부 환경조경학전공)
  • Received : 2021.01.14
  • Accepted : 2021.03.05
  • Published : 2021.03.31

Abstract

This study surveyed residents and public officials for the projects to make smart-city plans of Geumsan-gun. First, domestic and foreign cases related to smart city projects were reviewed. The local status of Geumsan-gun was investigated regarding various aspects of the natural, social, urban environment, and smart-city facilities. The survey results were as follows. Overall, more than half of the survey respondents said they were satisfied with their housing quality. Several problems in their areas, such as inefficient welfare system, shortage of parking space, and industrial infrastructure, were reported. On the other hand, tourism and leisure facilities, health care support systems, industries to boost the economy, and the job market were also important issues. The problem was that the regional problems mentioned above were not in line with their preferences for smart-city services. The implications of the survey results could be summed up as follows. The groupware surveys of Geumsan-gun should be used as survey tools, whereas IT survey tools (Google, Survey Monkey, etc.) should be used for locals. In particular, a survey targeting residents should ask plain and compact questions taking advantage of local gatherings. It is also important to have a pilot-survey with relevant public officials and select related projects and regional issues. The survey of local residents and public officials is a prerequisite for promoting smart city projects. The smart city project shall reflect the needs of residents while solving community problems by considering the survey results and local conditions.

본 논문은 지방 중소도시로 도농복합도시 금산군을 대상으로 진행한 스마트시티 사업에서 주민과 공무원을 대상으로 지역내 문제와 스마트서비스 선호도에 대한 설문조사를 실시한 결과를 분석하고 그 경험을 토대로 설문조사 추진 방향을 제시하였다. 본 연구를 진행하는데 금산군의 자연 인문적 환경과 스마트시티와 관련한 지역현황도 함께 조사하였다. 중요한 설문조사 결과는 다음과 같다. 주거환경에 대한 만족도는 응답자의 절반이상이 살기 좋다고 평가하고 있었으며 지역내 문제는 복지부족, 주차부족, 산업인프라(일자리)부족 등의 순서로 꼽았다. 그런데 지역내 문제와는 별도로 스마트서비스를 우선해서 확충해야하는 분야로는 관광레저인프라, 건강의료, 산업인프라(일자리) 순서로 나타났다. 이것은 지역문제를 해결하는 것과 스마트서비스 선호와는 다르게 나타나는 특징이 있다. 설문조사를 진행하는데 있어 방향 제시는 다음과 같다. 설문조사의 실시도구는 군청내 그룹웨어 설문서비스를 사용하고 주민들에게는 1대1설문, 온라인설문조사플랫폼(구글설문지, 서베이몽키 등)을 활용한다. 특히 주민설문은 지역모임을 대상으로 핵심질문으로 압축하고 쉬운 용어를 사용한다. 예비조사에서 관련공무원과 면담을 통해 관련사업, 지역밀착형 설문으로 선별하는 것이 중요하다. 무엇보다 스마트시티사업은 지역문제와 여건을 고려하고 이를 설문조사를 통해 파악한 후 지역문제를 해결하면서 주민의 니즈를 반영해야 한다.

Keywords

References

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