The Journal of the Convergence on Culture Technology (문화기술의 융합)

The International Promotion Agency of Culture Technology (국제문화기술진흥원)
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The Effect of Motivation for Emoticon Use on Behavior of Purchasing Paid Emoticon: Focused on Theory of Planned Behavior

이모티콘 사용동기가 유료 이모티콘 구매 행동에 미치는 영향: 계획행동이론을 중심으로

  • 유승훈 (연세대학교 심리학과) ;
  • 박윤정 (연세대학교 인지과학협동과정) ;
  • 강현민 (연세대학교 정보대학원) ;
  • 김성태 (연세대학교 인지과학협동과정)
  • Received : 2021.04.12
  • Accepted : 2021.05.06
  • Published : 2021.05.31
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Abstract

Emoticons used in personal messengers have already become a one of industry. In this study, we want to explore what motivations people use emoticons and how they affect to purchasing behavior. We first looked into which emoticon usage motivation influenced the attitude of emoticon purchase, and then analyzed the research model through PLS-based structural equation modeling. The result found that fashion and fun/habit factors significantly explain attitudes to emoticon purchase, and attitude, subjective norms, and perceived self-control affect to purchase intention and purchase intention predict purchase behavior. This study showed the factors affecting the purchase of emoticons through a validated model, and the results suggest what motivation factors should be included in the marketing phase and advertising.

개인 메신저에서 사용하는 이모티콘은 이미 하나의 산업으로 자리를 잡았다. 본 연구에서는 사람들이 어떤 동기로 이모티콘을 사용하고, 그 동기가 어떻게 구매 행동까지 이어지는지 살펴보기로 하였다. 이에 따라 먼저 어떤 이모티콘 사용동기가 유료 이모티콘 구매에 대한 태도에 영향을 주는지 알아보았으며 다음으로 계획행동이론을 통해 구매행동이 설명되는지 PLS 기반 구조방정식 모델링을 통해 분석하였다. 연구 결과, 유행과 재미/습관 요인이 이모티콘 구매에 대한 태도를 유의하게 설명하는 것으로 나타났고, 태도와 주관적 규범과 지각된 행위통제가 구매 의도로 이어지며 구매 의도는 구매 행동을 예측하는 것으로 나타났다. 본 연구를 통해 유료 이모티콘 구매에 영향을 미치는 요인에 대해 검증된 모델을 통하여 확인할 수 있었으며 어떤 이모티콘 사용 동기가 영향을 미치는지를 확인한 결과는 이모티콘 제작 및 광고에 어떠한 요소를 담아야 하는지 함의를 제공할 수 있을 것으로 보인다.

Keywords

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