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A Study on the Development of School Library Mobile App Service Based on User Experience

사용자 경험을 기반으로 한 학교도서관 모바일 앱 서비스 개발에 관한 연구

  • Received : 2021.05.13
  • Accepted : 2021.06.11
  • Published : 2021.06.30

Abstract

The school library provides a mobile web service that allows access to the library catalog system, and provides services that reflect the needs of search and consider the characteristics of mobile devices. Therefore, this study conducted a literature review, an analysis of the current status of school library mobile web services, and a survey of the mobile service user experience of students and teachers to find the contents and service plans for school library mobile app services that meet the school library mobile needs. Based on the survey, the contents and design plan of the school library DLS mobile service was prepared. First, the steps were reduced from step 4 to step 3. In the first step, solution of screen clipping errors in registering as a member and various login platforms for accessibility are needed. In the second step, integrated search and detailed search, provision of materials for use and reading education, post-booking activities, guides and announcements on the use of the affiliated school library, inter-loan, and e-books are provided as main menu. In the third step, it was proposed to provide related functions such as reservations as well as the display of the detailed screen of the search results of the collection. This study can be used not only to develop dedicated mobile app services, but also to change current web-based mobile services.

학교도서관에서 도서관 목록 검색 및 독서교육종합지원시스템에 접근할 수 있는 모바일 웹 서비스가 제공되고 있지만, 이용자의 요구를 반영하고 모바일기기의 특성을 고려한 서비스를 제공하지는 못하고 있다. 이에 본 연구는 학교도서관 이용자 요구에 맞는 학교도서관 모바일 앱 서비스의 내용과 방안을 모색하고자 문헌연구, 학교도서관 모바일 웹 서비스 현황 분석, 학생과 교사의 모바일 서비스 사용자 경험 설문조사를 실시하였다. 설문조사를 바탕으로 학교도서관 DLS 모바일 서비스의 내용구성 및 설계 방안을 마련하였다. 우선, 단계를 4단계에서 3단계로 축소하였다. 1단계에서는 회원가입 시 화면 잘림 오류 개선, 접근성을 높이기 위해 다양한 로그인 플랫폼을 추가하고, 2단계에서는 통합검색 및 상세검색, 이용교육 및 독서교육 자료 제공, 독후활동, 소속 학교도서관 이용안내와 공지사항, 상호대차, 전자책 등과 같이 주로 사용되는 메뉴를 제공하며, 3단계에서는 소장자료 검색결과 상세화면 표시를 중심으로 예약 등의 관련 기능을 제공하도록 제안하였다. 본 연구는 학교도서관을 위한 모바일 앱 서비스 개발에 활용될 수 있을 뿐만 아니라 현행 모바일 웹 서비스의 변경 시에도 적용할 수 있을 것이다.

Keywords

References

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