Journal of Korean Library and Information Science Society (한국도서관정보학회지)

Korean Library and Information Science Society (한국도서관정보학회)
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A Study on the Sustainable Academic Library Services in the New Normal Age

뉴노멀시대 대학도서관의 지속가능한 서비스에 대한 연구

  • Received : 2021.05.29
  • Accepted : 2021.06.18
  • Published : 2021.06.30
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Abstract

This study aims to suggest the sustainable services for academic library in the New Normal Age, analyzing the online services during the COVID-19 pandemic. For this purpose, this study examined the operation condition of academic libraries' services during the COVID-19, analyzing the untact and online services of 63 libraries of universities which have more than 10,000 students. And this research classified the online services into three types, which are 'collection', 'facilities', 'programs' and examined the library homepage and development plans of academic libraries. This study also looked into the services of Korean public libraries and foreign libraries to suggest the sustainable services for academic library. As a result, this study suggests 'providing online materials for course reserves', 'expansion of research and study curation services to invigorate the use of library materials', 'introducing the smart library system and renovation of library facility and space services', 'planning of online programs through expansion of interaction with users'.

이 연구의 목적은 코로나19 기간 동안 대학도서관에서 실시된 다양한 비대면, 온라인 서비스를 살펴보고 뉴노멀시대 대학도서관에 적용할 수 있는 지속가능한 서비스를 제시하는 것이다. 이를 위해 코로나19 사태로 인한 대학도서관 서비스의 운영 현황을 살펴보고, 국내 대학 중 재학생 10,000명 이상 대학의 도서관 63개관의 비대면·온라인 서비스 현황을 분석하였다. 분석 대상 도서관의 홈페이지와 대학도서관 발전계획을 살펴보았으며, 비대면·온라인 서비스를 '장서', '시설·공간', '프로그램'의 범주로 분류하여 서비스 사례를 분석하였다. 또한 국내 공공도서관 및 해외 도서관의 비대면·온라인 서비스 사례를 분석하여 국내 대학도서관에 적용할 수 있는 지속가능한 비대면 서비스를 살펴보았다. 연구의 결과, 뉴노멀시대 대학도서관의 지속가능한 서비스로 '수업자료에 대한 비대면·온라인 서비스 확대', '연구·학습지원 큐레이션 확대를 통한 도서관 자원의 이용 활성화', '스마트도서관 구축 및 시설·공간 서비스 혁신', '이용자와의 상호작용 확대를 통한 비대면·온라인 프로그램 기획'을 제시하였다.

Keywords

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