Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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AI-based Digital Advertising Effects : focus on Customization Advertising and Personalization Advertising

AI기반 디지털 광고효과 연구 : 맞춤화광고와 개인화광고를 중심으로

  • Chin, HongKun (Department of Media & Communication, Kookmin University) ;
  • Kim, MinJung (Division of Media & Advertising, Dongeui University)
  • 진홍근 (국민대학교 언론정보학부) ;
  • 김민정 (동의대학교 미디어.광고학부)
  • Received : 2021.05.03
  • Accepted : 2021.08.20
  • Published : 2021.08.28
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Abstract

This study attempted to examine how Personalization Advertising and Customization Advertising strategies affect consumers' Aad among AI-based Programmatic Advertising strategies that have been actively conducted recently. To this end, the relationship between two advertising strategies, the transportation, the overall emotional experience that occurs when acting, and Aad was examined structurally. As a result of a survey of 110 general people, Personalization Advertising had a negative influence on consumers' transportation, and the Customization Advertising strategy had a positive influence. In addition, transportation had a positive influence on the Aad. These results suggest the needs to actively induce consumers into Customization advertising situation, rather than the company's mechanical analysis and exposure-oriented advertising strategy.

본 연구는 최근 활발하게 진행되고 있는 AI 기반의 프로그래매틱 광고 전략 중 개인화 광고와 맞춤화 광고전략이 소비자의 광고태도에 어떤 영향을 미치는지를 살펴보고자 하였다. 이를 위하여 두 광고 전략을 선행변인으로 설정하여 행동 과정에서 발생하는 총체적 감정 경험인 트랜스포테이션을 거쳐 광고태도에 이르는 영향 관계를 살펴보았다. 일반인 110명을 대상으로 조사한 결과, 개인화 광고는 소비자의 트랜스포테이션에 영향력이 유의미하지 않았으나, 맞춤화 광고 전략이 정(+)적 영향력을 미치고 있었다. 또한, 트렌스포테이션은 광고태도에 정(+)의 영향력을 가지고 있었다. 이러한 결과는 소비자의 적극적 선택으로 만들어진 맞춤화 광고 상황은 소비자의 긍정적 감정 경험을 유도할 수 있으므로, 기업의 기계적인 분석과 노출 중심의 광고 전략보다는 소비자를 적극적으로 광고 선택 상황 즉, 맞춤화 광고상황으로 유도해야 할 필요성을 제시하고 있다.

Keywords

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