Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
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A Study on Global Competitiveness Factors of Electrical and Electronic Testing and Certification Bodies

전기전자 시험인증기관의 글로벌 경쟁력 요인 연구

  • PARK, Kyunghwan (Department of Advanced Industry Fusion, Konkuk University) ;
  • LEE, Cheolgyu (Department of Advanced Industry Fusion, Konkuk University)
  • 박경환 (건국대학교 신산업융합학과) ;
  • 이철규 (건국대학교 신산업융합학과)
  • Received : 2021.08.06
  • Accepted : 2021.09.07
  • Published : 2021.09.30
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Abstract

Purpose: The purpose of this study was to select factors affecting the global competitiveness of testing and certification bodies and to develop evaluation indicator. Methods: Considering the industrial characteristics of Korea, the electrical and electronic test and certification field was selected as the research subject. As a research method, various factors were extracted through exploratory research such as theoretical considerations on the competitiveness of testing and certification bodies and analysis of the growth process of global testing and certification bodies, and focused interviews and surveys were conducted with conformity assessment experts. Results: The 16 factors affecting the global competitiveness of testing and certification institutions were identified. Among the 4 PEST factors, the technological factor had the highest importance, followed by the economic factor, the social factor, and the political factor. The average of the 16 factors was 0.0625, and the 8 factors above the average included 4 technological factors, 3 economic factors, and 1 social factor, but did not include political factors. The factor with the greatest weight was Standardization Capability for Testing & Certification 0.105. Conclusion: It can be used to evaluate the global competitiveness level of domestic testing and certification bodies using evaluation indicators and to establish strategies for strengthening global competitiveness.

Keywords

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