Journal of Korean Society of Industrial and Systems Engineering (산업경영시스템학회지)

Society of Korea Industrial and System Engineering (한국산업경영시스템학회)
권호 표지
DOI QR코드

DOI QR Code

Analyzing the Influence Relationship between Barriers to Success of Project Management Using DEMATEL Method

DEMATEL 기법을 활용한 프로젝트 관리 성공을 저해하는 장애요인 간의 영향 관계 분석

  • Lee, A-Yeon (Government Support Program Division, Naturetainer Corporate) ;
  • Chang, Mi-Kyung (Graduate School of Business Administration, Hanyang University)
  • Received : 2021.08.09
  • Accepted : 2021.09.15
  • Published : 2021.09.30
Download PDF
⟨ Previous Next ⟩

Abstract

There is an increasing need for complex and large projects to be carried out quickly. As the duration, size, and cost of the project increase, concerns about project failure are also rising. Finding factors that hinder the performance of an effective project and eliminating them in advance or controlling and managing them more effectively can be a more direct way to secure the success of the project. Previous studies have identified compositional dimensions that are classified according to attributes, covering the various obstacles that affect the success of the project through existing literature. It is a follow-up to previous research. Using DEMATEL techniques, we would like to propose to explore the appropriate measures that an entity and organization can take by identifying the causality between factors through cross-impact analysis of project disabilities and even presenting factors that may arise when they are identified. As a result of the analysis, according to the indicators to evaluate the importance, 8 factors were found to be relatively important factors, excluding the factors that Failure of project feasibility analysis and Technical environment change. In addition, 5 factors were found to be causative factors; Technical environment change, Unclarity project plan, Strategic consistency error, Inaccuracy of requirement definition, and Failure of project feasibility analysis. In contrast, the remaining 5 factors were found to be the result factors; Lack of benefits realization, Negative attitude of top management, Stakeholder conflict, Difficulty of process management, and Disturbance of communication.

Keywords

Acknowledgement

This work is supported by the Korea Agency for Infrastructure Technology Advancement (KAIA) grant funded by the Ministry of Land, Infrastructure and Transport (Grant 21DEAP-B158906-02).

References

  1. Ali, U. and Kidd, C., Barriers to Effective Configuration Management Application in a Project Context: An Empirical Investigation, International Journal of Project Management, 2014, Vol. 32, No. 3, pp. 508-518. https://doi.org/10.1016/j.ijproman.2013.06.005
  2. Amiri, M., Sadaghiyani, J.S., Payani, N., and Shafieezadeh, M., Developing a DEMATEL method to prioritize distribution centers in supply chain, Management Science Letters, 2011, Vol. 1, No. 3, pp. 279-288. https://doi.org/10.5267/j.msl.2010.04.001
  3. Atkinson, R., Project Management: Cost, Time and Quality, Two Best Guesses and a Phenomenon, Its Time to Accept Other Success Criteria, International Journal of Project Management, 1999, Vol. 17, No. 6, pp. 337-342. https://doi.org/10.1016/S0263-7863(98)00069-6
  4. Callistus, T. and Clinton, A.O., Evaluating Barriers to Effective Implementation of Project Monitoring and Evaluation in the Ghanaian Construction Industry, Procedia Engineering, 2016, Vol. 164, pp. 389-394. https://doi.org/10.1016/j.proeng.2016.11.635
  5. Dai, C.X. and Wells, W.G., An Exploration of Project Management Office Features and Their Relationship to Project Success, International Journal of Project Management, 2004, Vol. 22, No. 7, pp. 523-532. https://doi.org/10.1016/j.ijproman.2004.04.001
  6. Elonen, S. and Artto, K.A., Problems in Managing Internal Development Projects in Multi-Project Environments, International Journal of Project Management, 2003, Vol. 21, No. 6, pp. 395-402. https://doi.org/10.1016/S0263-7863(02)00097-2
  7. Falatoonitoosi, E., Leman, Z., Sorooshian, S., and Salimi, M., Decision-Making Trial and Evaluation Laboratory, Research Journal of Applied Sciences, Engineering and Technology, 2013, Vol. 5, No. 13, pp. 3476-3480. https://doi.org/10.19026/rjaset.5.4475
  8. Gabus, A. and Fontela, E., World Problems an Invitation to Further Thought within the Framework of DEMATEL, Battelle Geneva Research Centre, Switzerland, Geneva, 1972.
  9. Gabus, A. and Fontela, E., Perceptions of the world problematique: Communication procedure, communicating with those bearing collective responsibility, Geneva, Switzerland: Battelle Geneva Research Centre, 1973, DEMATEL Report No.1.
  10. Huh, S.M. and Kim, W.J., Analysis of the Casual and Effect Relationship for Embedded Software Defects Using DEMATEL and Content Analysis, The Journal of Korean Institute of Information Technology, 2018, Vol. 16, No. 6, pp. 9-24.
  11. Kim, Y., Study on impact mechanism for beef cattle farming and importance of evaluating agricultural information in Korea using DEMATEL, PCA and AHP, Agricultural Information Research, 2006, Vol. 15, No. 3, pp. 267-280. https://doi.org/10.3173/air.15.267
  12. Lee, A.Y., Moon, K.M., and Kim, S.C., Barriers to Success of Project Management, Journal of Society of Korea Industrial and Systems Engineering, 2020, Vol. 43, No. 3, pp. 179-190. https://doi.org/10.11627/jkise.2020.43.3.179
  13. Tseng, M.L. and Lin, Y.H, Application of Fuzzy DEMATEL to develop a cause and effect model of municipal solid waste management in Metro Manila, Environmental Monitoring and Assessment, 2009.
  14. Muller, R. and Jugdev, K., Critical Success Factors in Projects: Pinto, Slevin, and Prescott: The Elucidation of Project Success, International Journal of Managing Projects in Business, 2012, Vol. 5, No. 4, pp. 757-775. https://doi.org/10.1108/17538371211269040
  15. Muller, R. and Turner, R., The Influence of Project Managers on Project Success Criteria and Project Success by Type of Project, European Management Journal, 2007, Vol. 25, No. 4, pp. 298-309. https://doi.org/10.1016/j.emj.2007.06.003
  16. Sara, J., Stikkelman, R.M., and Herder, P.M., Assessing Relative Importance and Mutual Influence of Barriers for CCS Deployment of The ROAD Project Using AHP and DEMATEL Methods, International Journal of Greenhouse Gas Control, 2015, Vol. 41, pp. 336-357. https://doi.org/10.1016/j.ijggc.2015.07.008
  17. Scarbrough, H., Bresnen, M., Edelman, L. F. and Laurent, S., The Processes of Project-based Learning An Exploratory Study, Management Learning, 2004, Vol. 35, No. 4, pp. 491-506. https://doi.org/10.1177/1350507604048275
  18. Shieh, J.I., Wu, H.H., and Huang, K.K., A DEMATEL method in identifying key success factors of hospital service quality, Knowledge-Based System, 2010, Vol. 23, pp. 277-282. https://doi.org/10.1016/j.knosys.2010.01.013
  19. Song, J.T. and Kim, W.K., The Assessment and Diagnosis of Productivity Improvement for System Integration Project Management in SMEs, Journal of the Korean Production and Operations Management Society, 2017, Vol. 28, No. 3, pp. 251-271.
  20. Steven, A.R. and Isabella, F., Listening to the Public: Understanding and Overcoming Barriers to Sustainability: Sustainability Research Initiative, La Jolla, CA: Viewpoint Learning, 2006.
  21. Toor, S.U.R. and Ogunlana, S.O., Beyond the "Iron Triangle": Stakeholder Perception of Key Performance Indicators(KPIs) for Large-Scale Public Sector Development Projects, International Journal of Project Management, 2010, Vol. 28, pp. 228-236. https://doi.org/10.1016/j.ijproman.2009.05.005
  22. Tsai, W.H. and Chou, W.C., Selecting management systems for sustainable development in SMEs: a novel hybrid model based on DEMATEL, ANP, and ZOGP, Expert Systems with Applications, 2009, Vol. 36, pp. 1444-1458. https://doi.org/10.1016/j.eswa.2007.11.058
  23. Tzeng, G.H., Chiang, C.H., and Li, C.W., Evaluating intertwined effects in e-learning programs: a novel hybrid MCDM model based on factor analysis and DEMATEL, Expert Systems with Applications, 2007, Vol. 32 pp. 1028-1044. https://doi.org/10.1016/j.eswa.2006.02.004
  24. Wu, W.W. and Lee, Y.T., Developing global managers' competencies using the fuzzy DEMATEL method, Expert Systems with Applications, 2007, Vol. 32, No. 2, pp. 499-507. https://doi.org/10.1016/j.eswa.2005.12.005
  25. Wu, W.W., Choosing knowledge management strategies by using a combined ANP and DEMATEL approach, Expert Systems with Applications, 2008, Vol. 35 pp. 828-835. https://doi.org/10.1016/j.eswa.2007.07.025