Journal of Korean Society of Industrial and Systems Engineering (산업경영시스템학회지)

Society of Korea Industrial and System Engineering (한국산업경영시스템학회)
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Differences in the Perceptions of PMs and PMOs on the Importance of the Role of PMO

PMO의 제반 역할의 중요성에 대한 PM과 PMO의 인식 차이

  • 윤태호 (한양대학교 경영전문대학원) ;
  • 최성욱 (한양대학교 경영전문대학원) ;
  • 김수연 (한양대학교 경영전문대학원) ;
  • 김대철 (한양대학교 경영전문대학원)
  • Received : 2021.08.09
  • Accepted : 2021.09.15
  • Published : 2021.09.30
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Abstract

Recently, the number and scale of projects being carried out within the enterprise are increasing. Accordingly, many companies are competitively introducing a Project Management Office (PMO) to efficiently manage these projects, allocate resources, and effectively link the projects and corporate strategies. However, the project manager who directly manages the project wants to receive support from the PMO in many areas for successful project management, but the project manager does not like to be interfered with by the PMO. On the other hand, the PMO may not be able to satisfy all the requirements of each PM as PMO oversees the entire project with limited resources. In addition, since the PMO must monitor and control the project and support the project according to the priorities of each project, conflicts with each PM can be formed. Therefore, in this study, based on the case of a company, the difference between the perceptions of PMs and PMOs about the importance of the required roles of PMOs is to be examined. As a result of the study, it was confirmed that the core functions and sub-functions of PMO, which PMO members and PMs consider important, are different. It was identified that the PMs valued the PMO function that would be helpful for their successful project execution. On the other hand, PMO members revealed that they had a relatively high priority for the roles to monitor and control project performance for which they were directly responsible.

Keywords

Acknowledgement

This study has been supported by the Research Fund of Hanyang University (HY-202000000003399).

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