Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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The Effects of Professor Competency Services and University Administrative Services on University-Foreign Student Relationships and Adaptation to University life: Focusing on the Perspective of University PR

외국인 유학생에 대한 교수역량 서비스와 행정서비스가 대학-유학생 관계성과 대학생활 적응에 미치는 영향: 대학PR의 관점을 중심으로

  • Choi, Myung-Il (Department of Advertising & Public Relations, Namseoul University)
  • 최명일 (남서울대학교 광고홍보학과)
  • Received : 2021.07.19
  • Accepted : 2021.10.20
  • Published : 2021.10.28
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Abstract

This study viewed foreign students as a publics that requires active communication, and analyzed the causal relationship between the antecedent variables (professor competency service, university administrative service) and outcome variables (adaptation to university life) of the university-foreign student relationships. As a result, both the professor competency service and the university administrative service were found to have a positive effect on the university-foreign student relationships. Also, the university-foreign student relationships was found to have a positive effect on adaptation to university life. Based on these results, we discussed the need to set the university-foreign student relationship as a major performance indicator and use it as basic data for developing active communication strategies and messages.

이 연구는 외국인 유학생을 적극적인 커뮤니케이션이 필요한 공중으로 보고, 대학-유학생 관계성의 선행변인(교수역량 서비스, 행정서비스), 결과변인(대학생활 적응) 사이의 인과관계를 분석하였다. 분석 결과, 교수역량 서비스와 행정서비스 모두 대학-유학생 관계성에 긍정적인 영향을 미치는 것으로 나타났다. 대학-유학생 관계성은 대학생활 적응에 긍정적인 영향을 미치는 것으로 나타났다. 이러한 결과를 바탕으로 대학PR의 관점에서 대학-유학생 관계성을 주요한 성과지표로 설정하고, 적극적인 커뮤니케이션 전략 및 메시지 개발을 위한 노력이 필요하다는 점을 논의하였다.

Keywords

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