International Journal of Internet, Broadcasting and Communication

The Institute of Internet, Broadcasting and Communication (한국인터넷방송통신학회)
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Thematic Analysis for Classifying the E-Learning Challenges and the Suggested Solutions: The Unusual Era of the COVID-19

  • Nazari, Behzad (Azman Hashim International Business School, Universiti Teknologi Malaysia) ;
  • Hussin, AB Razak Bin Che (Azman Hashim International Business School, Universiti Teknologi Malaysia) ;
  • Niknejad, Naghmeh (School of Computing, Faculty of Engineering, Universiti Teknologi Malaysia)
  • Received : 2021.09.07
  • Accepted : 2021.09.14
  • Published : 2021.11.30
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Abstract

Electronic learning (e-learning) empowers the higher education in providing sustainable instruction during the infrequent circumstance when the wide-spreading disastrous challenge of the COVID-19 results in the closure of various sectors in the society. During this time, e-learning serves the levels of the education sector such as higher education well by delivering and receiving materials from distance with respect to movement restrictions imposed by the government, for example the Movement Control Order (MCO) in Malaysia. In this qualitative survey, the existing e-learning challenges and the recommended solutions to the problems from the senior lecturers' perspectives were collected through an online open-ended questionnaire. A number of five senior lecturers out of eight at the Universiti Teknologi Malaysia (UTM) answered the questionnaire. The UTM has been capable of providing e-learning courses for all of its lecturers and students during the closure of higher education institutions owing to the pernicious health conditions stemmed from the crisis of the COVID-19. The major existing challenges found in the e-learning program at the UTM and the suggested solutions to address them are listed and the main themes are illustrated in the word cloud format using the NVivo software. In the end, the conclusion is paragraphed and the future work is proposed. Overall, the purpose of this study is to address the e-learning challenges and to prepare a list of recommendations that can serve as solutions from the standpoint of the UTM senior lecturers during the MCO in Malaysia.

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References

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