Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
권호 표지
DOI QR코드

DOI QR Code

Evaluation of Smart Lighting User Experience in Smart Safety Living Lab

스마트안전 리빙랩에서의 스마트 조명 사용자경험 평가

  • Jo, Eun-Ji (Pohang Department of Industrial and Management Engineering, Pohang University of Science and Technology) ;
  • Ryu, Do-Hyeon (Pohang Department of Industrial and Management Engineering, Pohang University of Science and Technology) ;
  • Kim, Kwang-Jae (Pohang Department of Industrial and Management Engineering, Pohang University of Science and Technology) ;
  • Lee, Gi-Hyun (Korea Institute of Industrial Technology) ;
  • Yun, Jung-Min (Korea Institute of Industrial Technology) ;
  • Cho, Jung-Hyun (HDC-LABS) ;
  • Jeon, Kwang-sik (HDC-LABS) ;
  • Lee, Ji-Yeon (HDC-LABS)
  • Received : 2022.08.04
  • Accepted : 2022.10.14
  • Published : 2022.12.31
Download PDF
⟨ Previous Next ⟩

Abstract

Purpose: Smart lighting adjusts brightness and color temperature according to weather, the user's activity, mood, etc. This study performed user experience(UX) evaluation of smart lighting in a living lab. The purpose of evaluating UX and analyzing the evaluation results is to improve user-friendliness and market competitiveness of smart lighting Methods: A living lab is a virtual or physical space where various stakeholders participate to develop, verify, and evaluate products, services, or systems in a real-life environment. In this study, an environment of using smart lighting was established in the Smart Safety Living Lab. Subjects performed UX evaluation after interacting freely with smart lighting in the Smart Safety Living Lab. Results: As a result of UX evaluation, it was confirmed that UX was overall excellent and subjects were satisfied with setting a desired indoor mood through smart lighting. However, operating the switch of smart lighting may be difficult due to its complexity, and it is needed to improve some functionalities such as the brightness range provided by smart lighting. Conclusion: This study is expected to contribute to establishing the way of UX improvement of smart lighting. This study is also expected to contribute to developing smart lighting as a high-quality product by reflecting the subjects' needs and UX derived in a real-life environment.

Keywords

Acknowledgement

본 연구는 산업통상자원부와 한국산업기술진흥원의 "산업융합기반구축사업(스마트 안전분야 융합신제품 및 서비스실증 리빙랩 기반구축)"(과제번호 N0002430) 으로 수행된 연구결과 입니다.

References

  1. Alavi, H. S., Lalanne, D., & Rogers, Y. 2020. The five strands of living lab. ACM Transactions on Computer-Human Interaction, 27(2).
  2. Caine, K., Sabanovic, S., & Carter, M. 2012. The effect of monitoring by cameras and robots on the privacy enhancing behaviors of older adults. HRI'12 - Proceedings of the 7th Annual ACM/IEEE International Conference on Human-Robot Interaction, 343-350.
  3. Chew, I., Karunatilaka, D., Tan, C. P., & Kalavally, V. 2017. Smart lighting: The way forward? Reviewing the past to shape the future. Energy and Buildings 149:180-191. https://doi.org/10.1016/j.enbuild.2017.04.083
  4. Cho, S., Han, A., Taylor, M. H., Huck, A. C., Mishler, A. M., Mattal, K. L., Barker, C. A., & Seo, H. S. 2015. Blue lighting decreases the amount of food consumed in men, but not in women. Appetite 85:111-117. https://doi.org/10.1016/j.appet.2014.11.020
  5. Choe, A. S. 2013. Standardization of Mean Illuminance Calculation Methods. In The Proceedings of the Korean Institute of Illuminating and Electrical Installation Engineers 27(1):26-32.
  6. Choi, J., Ryu, D., Kim, K., Yun, J. M., & Kim, M. S. 2021. Development of a User Experience Evaluation Methodology for Smart Safety Living Lab. Journal of Korean Society for Quality Management 49(2):127-143. https://doi.org/10.7469/JKSQM.2021.49.2.127
  7. Choi, K., Kim, T., & Suk, H. 2020. Lighting user experience (LUX) cards: A card-based tool for the design of smart lighting solutions. Archives of Design Research 33(1):55-65. https://doi.org/10.15187/adr.2020.02.33.1.55
  8. De Croon, E. M., Sluiter, J. K., Kuijer, P. P. F. M., & Frings-Dresen, M. H. W. 2005. The effect of office concepts on worker health and performance. A Systematic Review of the Literature. Ergonomics 48(2):119-134. https://doi.org/10.1080/00140130512331319409
  9. Hasenbeck, A., Cho, S., Meullenet, J. F., Tokar, T., Yang, F., Huddleston, E. A., & Seo, H. S. 2014. Color and illuminance level of lighting can modulate willingness to eat bell peppers. Journal of the Science of Food and Agriculture 94(10):2049-2056. https://doi.org/10.1002/jsfa.6523
  10. Hossain, M., Leminen, S., & Westerlund, M. 2019. A systematic review of living lab literature. In Journal of Cleaner Production 213:976-988, Elsevier Ltd.
  11. Intille, S. S., Larson, K., Beaudin, J. S., Nawyn, J., Tapia, E. M., & Kaushik, P. 2005. A living laboratory for the design and evaluation of ubiquitous computing technologies. Conference on Human Factors in Computing Systems - Proceedings, 1941-1944.
  12. Kaasinen, E., Roto, V., Hakulinen, J., Heimonen, T., Jokinen, J. P. P., Karvonen, H., Keskinen, T., Koskinen, H., Lu, Y., Saariluoma, P., Tokkonen, H., & Turunen, M. 2015. Defining user experience goals to guide the design of industrial systems. Behaviour and Information Technology 34(10):976-991. https://doi.org/10.1080/0144929X.2015.1035335
  13. Kim, H., & Lee, M. 2011. IT-integrated Smart Lighting Technology. Information and Communications Magazine 28(5):10-14.
  14. Koo, H. M., Kim, G. J., Shin, W. S., & Song, H. J. 2021. Analyzing the Impact of Service Quality Factors on Trust, Customer Satisfaction, and Customer Loyalty of Major Telecommunication Companies in Korea. Journal of the Korean Society for Quality Management 49(4):483-503.
  15. Leminen, S., Westerlund, M., & Nystrom, A.-G. 2012. Living Labs as Open-Innovation Networks. Technology Innovation Management Review 2(9):6-11.
  16. Morantes, P. P. P., Penarete, S. A., Arbelaez, G., Camargo, M., & Dupont, L. (2016). Understanding museum visitors' experience through an eye-tracking study and a living lab approach. 2016 International Conference on Engineering, Technology and Innovation/IEEE Lnternational Technology Management Conference, ICE/ITMC 2016 - Proceedings, 16-21.
  17. Mott, M. S., Robinson, D. H., Walden, A., Burnette, J., & Rutherford, A. S. 2012. Illuminating the effects of dynamic lighting on student learning. SAGE Open 2(2):1-9.
  18. Nascimento, I., Silva, W., Gadelha, B., and Conte, T. 2016. Userbility: A Technique for the Evaluation of User Experience and Usability on Mobile Aapplications. In International Conference on Human-Computer Interaction 372-383.
  19. Norman, G. 2010. Likert scales, levels of measurement and the "laws" of statistics. Advances in Health Sciences Education 15(5):625-632. https://doi.org/10.1007/s10459-010-9222-y
  20. Ogonowski, C., Ley, B., Hess, J., Wan, L., & Wulf, V. 2013. Designing for the living room: Long-term user involvement in a Living Lab. Conference on Human Factors in Computing Systems - Proceedings, 1539-1548.
  21. Park, B., Lee, D., & Kim, Y. 2005. Measuring Service Quality of Management Consulting. Journal of Korean Society for Quality Management 33(3):47-58.
  22. Park, D. 2013. The Process of User Experience Quality Evaluation and Product Improvement Based on Consumer Needs: Focusing on Mobile Phone Camera Experience. Entrue Journal of Information Technology 12(1):165-175.
  23. Park, J., Kim, Y. R., & Kang, S. B. 2021. Customer Satisfaction Analysis for Global Cosmetic Brands: Text-mining Based Online Review Analysis. Journal of the Korean Society for Quality Management 49(4):595-607. https://doi.org/10.7469/JKSQM.2021.49.4.595
  24. Russell, S. 2012. The Architecture of Light: A Textbook of Procedures and Practices for the Architect, Interior Designer and Lighting Designer. La Jolla: Conceptnine Print Media
  25. Sadick, A. M., & Issa, M. H. 2017. Occupants' indoor environmental quality satisfaction factors as measures of school teachers' well-being. Building and Environment 119:99-109. https://doi.org/10.1016/j.buildenv.2017.03.045
  26. Sadikoglu-Asan, H. 2020. 'User-Home relationship' regarding user experience of smart home products. Intelligent Buildings International 0(0):1-17.
  27. Seesophon, S., Buranruk, O., & Chaiyakul, Y. 2021. The effects of lighting in a long-term care center for visual conditions and illuminance levels on the elderly. In Asia-Pacific Journal of Science and Technology. https://www.tci-thaijo.org/index.php/APST/index
  28. Sivaji, A., Shopian, S., Nor, Z. M., Chuan, N.-K., & Bahri, S. 2013. Lighting does Matter: Preliminary Assessment on Office Workers. Procedia - Social and Behavioral Sciences, 97, 638-647. https://doi.org/10.1016/j.sbspro.2013.10.283
  29. Soheilian, M., Fischl, G., & Aries, M. 2021. Smart lighting application for energy saving and user well-being in the residential environment. Sustainability (Switzerland), 13(11).
  30. Yang, J. H. 2016. Research of Compatibility on Interaction with IOT Furniture. - Controlling Lighting with Gesture. PhD diss., Seoul National University.