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스마트워크 상황에서 직무자율성의 개념화 고찰

Reconceptualization of Job Autonomy in the Context of Smart Work

  • Kim, Yong-Young (Department of Business Administration, Konkuk University)
  • 투고 : 2022.02.04
  • 심사 : 2022.03.20
  • 발행 : 2022.03.28

초록

정보통신기술과 스마트기기의 발달, 그리고 COVID-19 팬데믹으로 인해 스마트워크를 활용하는 조직이나 개인이 늘어나고 있다. 최근 무선 정보통신기술의 발전에 기반을 둔 지속적 연결성으로 인해 스마트워크 방식으로 일하는 근로자들은 언제 어디서나 의사소통할 수 있고, 데이터와 정보를 주고받으며 업무를 수행할 수 있어 자신이 업무 방법, 시간, 장소 등을 결정할 수 있는 직무자율성이 증대된다. 하지만 기존 스마트워크 연구는 산업화시대에 개발된 직무자율성의 개념을 여전히 사용하고 있는 점, 다차원적으로 직무자율성을 실증하지 못하는 점, 스마트워크 도입으로 발생하는 역설적 '결속된 자율성'을 검증하지 못하는 점 등의 한계가 있다. 이러한 한계를 극복하기 위해 본 연구는 스마트워크 상황에서 직무자율성을 실증한 문헌을 고찰하였다. 이를 통해 본 연구는 기존 연구에서 스마트워크 상황에서 직무자율성을 어떻게 다뤄왔는지, 그리고 스마트워크 상황에 맞게 자율성의 유형을 어떻게 발전시켜야 하는지, 그리고 향후 실증연구를 위한 방안을 제시하였다.

With the development of information and communication technology, smart devices, and COVID-19 pandemic, organizations and individuals using Smart Work are increasing. Constant connectivity has become commonplace while using smart devices such as smart phone and tablet PC, and based on this, workers can communicate and exchange data and information anytime, anywhere, resulting in increased job autonomy in determining method, time, and place to work. However, existing Smart Work research has the following limitations: the concept of job autonomy developed in the industrialization era of the 1970s is still used, job autonomy is verified in unidimensionality, and the paradoxical 'tied autonomy' in the context of Smart Work is not demonstrated. In order to overcome these limitations, this study examined the literature that demonstrated job autonomy in a Smart Work situation. Through literature research, this study suggested how previous studies have dealt with job autonomy in Smart Work context, how to develop the type of autonomy according to the Smart Work situation, and directions for future empirical research.

키워드

과제정보

This paper was supported by Konkuk University in 2021.

참고문헌

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