한국비블리아학회지 (Journal of the Korean BIBLIA Society for library and Information Science)

한국비블리아학회 (Korean Biblia Society for Library and Information Science)
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공공도서관 청소년 서비스의 현황과 과제 - 부산·울산·경남지역을 중심으로 -

Current Situation and Future Tasks for Young Adult in Public Libraries-with a special reference to Busan·Ulsan·Gyeongnam

  • 투고 : 2022.02.11
  • 심사 : 2022.02.28
  • 발행 : 2022.03.30
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초록

이 연구는 부산·울산·경남지역 내 공공도서관을 중심으로 청소년서비스 현황을 조사하고 문제점을 파악한 다음 서비스 활성화를 위한 과제를 제안하고자 하였다. 2021년 기준 국가도서관통계시스템과 부산광역시 도서관포털에 등록된 부산·울산·경남지역 공공도서관 93개관을 대상으로 청소년서비스 현황과 청소년서비스에 대한 사서의 인식을 조사하였다. 조사결과, 부산·울산·경남 지역 공공도서관에 청소년 공간이 있는 곳이 24%이며, 공간이 있는 경우 공간 내부에 청소년 서가가 가장 많이 설치되어 있는 것으로 나타났다. 청소년 서비스를 제공하는 도서관은 76%로 나타났으며, 서비스 대상의 연령대는 만13~18세로 설정하고 있었다. 청소년들의 저조한 이용과 소극적인 참여, 전용 공간의 부족, 프로그램 운영을 위한 인력 부족, 예산 부족 등 문제점이 복합적으로 작용하여 서비스 제공이 쉽지 않은 상황으로 나타났으나, 대부분의 사서들이 청소년 전용 공간과 청소년 서비스 제공의 필요성에 동의하는 것으로 나타났다. 이에 공공도서관 청소년 서비스 활성화를 위한 과제로 공간조성과 서비스 기획/운영 단계에서 청소년의 참여 확대, 청소년 전용 공간 조성, 청소년 봉사활동 내용의 다양화, 담당사서의 전문성 확보와 지역인적자원 활용, 서비스에 대한 홍보 확대 등을 제안하였다.

This study aims to investigate the current status of young adult services centering on public libraries in Busan, Ulsan and Gyeongnam, identify problems, and then suggest tasks for service revitalization. The status of young adult services and librarians' perceptions in the 93 public libraries in Busan, Ulsan, and Gyeongnam that were registered in the 2021 National Library Statistics System and the Busan Metropolitan City Library Portal was investigated. As a result of the survey, 24% of public libraries have a space for young adult, and if there is dedicated space, it was found that the most number of bookshelves for young adult were installed inside the space. Libraries that provide young adult services accounted for 76% of the total, and the age range of the service targets was set between 13 and 18 years of age. The analysis revealed that it was difficult to provide services due to a combination of problems such as poor use and passive participation by young adult, lack of dedicated space, lack of manpower for program operation, and lack of budget. Nevertheless, most librarians agreed on the need to provide young adult-only spaces and young adult services. The tasks to revitalize young adult services in public libraries was suggested; expand young adult participation in the space creation and service planning/operation stage, create a space dedicated to young adult, diversify the contents of youth volunteer activities, secure the professionalism of the librarian in charge, human resource utilization, and expand public relations for services.

키워드

참고문헌

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