Journal of the Korean BIBLIA Society for library and Information Science (한국비블리아학회지)

Korean Biblia Society for Library and Information Science (한국비블리아학회)
권호 표지
DOI QR코드

DOI QR Code

A Study on Improving Strategies of Itinerant Librarians' Job Environment at Small Libraries

작은도서관 순회사서 직무환경 개선방안 연구

  • 채희라 (중앙대학교 대학원 문헌정보학과) ;
  • 김유승 (중앙대학교 문헌정보학과)
  • Received : 2022.02.11
  • Accepted : 2022.03.06
  • Published : 2022.03.30
Download PDF
⟨ Previous Next ⟩

Abstract

While small libraries have steadily increased in quantity, parts of qualitative growth such as lack of manpower and poor operation have been pointed out as problems. Accordingly, with the aim of establishing a foundation for linkage and cooperation between public libraries and small libraries, the small library itinerant librarians project has been promoted since 2010, and its scale has been continuously expanding. However, the lack of manpower and poor operation still remain tasks to be solved, and the poor treatment and job environment of itinerant librarians have not improved. In this context, this study aims to examine the problems of small libraries and job problems experienced by itinerant librarians and to find ways to improve the job environment of itinerant librarians based on this. Through the analysis of previous studies, small libraries and net companies were investigated, and in-depth interviews were conducted with participants related to itinerant librarians and small libraries. Through interview data analysis, a total of 17 meaning topics were extracted, including 'lack of work authority', 'lack of work manual', 'lack of communication, community', 'lack of integrated operating system', 'poor treatment and working environment', 'malicious user', and 'lack of belonging'. Based on this, four improvement measures were proposed, including the improvement of the job authority and standard regulations of itinerant librarians, the establishment of a community organization, job security guarantees, and job education reinforcement.

작은도서관은 양적으로 꾸준히 증가해 온 반면 인력 부재와 운영 부실 등 질적 성장에 대한 부분이 문제점으로 줄곧 지적되어왔다. 이에 공공도서관과 작은도서관의 연계와 협력 기반 구축을 목표로 2010년부터 작은도서관 순회사서 사업이 추진되었고, 그 규모는 지속적으로 확장되고 있다. 그러나 인력 부재와 운영 부실 문제는 여전히 해결되어야 할 과제로 남아있고, 순회사서의 열악한 처우와 직무환경은 개선되지 않고 있다. 이러한 맥락에서 본 연구는 순회사서가 경험하는 작은도서관의 문제점과 직무상 문제 상황들을 살펴보고, 이를 바탕으로 순회사서의 직무환경을 개선할 수 있는 방안을 모색하고자 한다. 선행연구 분석을 통해 작은도서관과 순회사서에 대해 알아보고, 순회사서와 작은도서관과 관련된 참여자를 대상으로 심층 면담을 수행하였다. 면담자료 분석을 통해 '업무권한 부족', '업무 매뉴얼 부재', '소통, 커뮤니티 부재', '통합 운영 체계 미비', '열악한 처우 및 근무환경', '업무 환경 미비', '악성 이용자', '소속감 부재로 인한 고립감' 등 총 17개 의미 주제를 추출하였고, 이를 업무, 조직, 환경, 정서, 사회, 제도 등 6가지 요인으로 범주화하였다. 이를 바탕으로 순회사서의 직무 권한 및 기준 규정 정비, 커뮤니티 조직 구축, 고용안정성 보장, 직무교육 강화 등 4가지 개선 방안을 제시하였다.

Keywords

References

  1. Ahn, I. J., Yoon, S. Y., & Cha, S. J. (2011). A study to improve the statistical indicators of small libraries. Journal of Korean Library and Information Science Society, 42(4), 375-393. https://doi.org/10.16981/kliss.42.4.201112.375
  2. Cha, S. J., Ahn, I. J., & Yoon, S. Y. (2012). A study on nationwide survey and analysis of operating small libraries in Korea. Journal of the Korean Biblia Society for Library and Information Science, 23(1), 153-178. https://doi.org/10.14699/kbiblia.2012.23.1.153
  3. Chang, D. H. (2011). A descriptive study on the collection development processes in small libraries. Journal of Korean Library and Information Science Society, 42(4), 203-221. https://doi.org/10.16981/kliss.42.4.201112.203
  4. Chang, D. H. (2018). An empirical study on the operation of public small libraries in k district of Busan. Journal of Korean Library and Information Science Society, 49(4), 73-91. https://doi.org/10.16981/kliss.49.4.201812.73
  5. Cho, M. A., Byeon, H. J., & Kim, B. I. (2013). A case study on measures to revitalize small libraries of the type through operational diagnostic. Journal of the Korean Society for Library and Information Science, 47(2), 293-314. https://doi.org/10.4275/KSLIS.2013.47.2.293
  6. Choi, E. H., Shim, J. H. (2019). A phenomenological study of the common job experience in a local public organization: for facility management general office workers. The Journal of Training and Development, 39, 22-48.
  7. Choi, M. H., Noh, Y. H., & Kim, Y. J. (2021). A survey and study on operator's awareness for a suggestion of policy for revitalization of small libraries in Gwangmyeong City. Journal of the Korean Society for Information Management, 38(1), 1-23. http://dx.doi.org/10.3743/KOSIM.2021.38.1.001
  8. Choi, M. H., Noh, Y. H., Chang, R. S., & Kim, Y. J. (2020). A study on the analysis and direction for revision of the small library ordinance in Gyeonggi-do. Journal of Korean Library and Information Science Society, 51(2), 187-212. http://dx.doi.org/10.16981/kliss.51.2.202006.187
  9. Jung, M. K. & Han, D. D. (2016). A phenomenological study on classroom experiences of teachers in charge of caring class in elementary school. The Korean Association for Adult & Continuing Education, 7(3), 1-28.
  10. Kim, B. I. & Ahn, C. H. (2018). A basic study on the improvement of evaluation indicators for the operation of small libraries. Kim, B. I. et al. ed. Look into a small library: 2017 Small Library Policy Research Report. Seoul: Kids and Small Library Association, 16-107.
  11. Kim, B. I. & Kim, H. R. (2021). A study on the improvement of small library evaluation system and indicators. Journal of the Korean Society for Information Management, 38(4), 25-46. http://dx.doi.org/10.3743/KOSIM.2020.37.3.157
  12. Kim, B. I. (2018). A study on the improvement of evaluation indicators for small library operations. Journal of the Korean Society for Library and Information Science, 52(1), 5-34. https://doi.org/10.4275/KSLIS.2018.52.1.005
  13. Kim, B. I., Jo, M. A., & Byeon, H. J. (2015), A study on promotion of small libraries through an analysis on the current situation of their operation. Journal of the Korean Society for Library and Information Science, 49(4), 31-52. https://doi.org/10.4275/KSLIS.2015.49.4.031
  14. Kim, B. I., Kim, H. R., & Lee, B. R. (2020). A study on the policy for the activation of small library. Journal of the Korean Society for Information Management, 37(3), 157-175. https://doi.org/10.3743/KOSIM.2020.37.3.157
  15. Kim, H. R. (2010a). Analytical study on the ordinance for establishment and support of small libraries. Journal of Korean Library and Information Science Society, 41(4), 191-209. https://doi.org/10.16981/kliss.41.4.201012.191
  16. Kim, H. R. (2010b). Analysis and solution of small libraries in Jeon-buk province. Journal of Korean Library and Information Science Society, 41(1), 77-98. https://doi.org/10.16981/kliss.41.1.201003.77
  17. Kim, H. R. (2011). Analytical study on the job characteristics and job satisfaction of administrators in small libraries. Journal of Korean Library and Information Science Society, 42(4), 51-67. https://doi.org/10.16981/kliss.42.4.201112.51
  18. Kim, H. S. & Han, K. H. (1991). A study on the influential factors of job stress. Industrial Development Review, 10, 83-104.
  19. Kim, S. J. & Kim, Y. S. (2014). A study on the itinerant librarian at small libraries. Journal of the Korean Biblia Society for Library and Information Science, 25(4), 59-78. http://dx.doi.org/10.14699/kbiblia.2014.25.4.059
  20. Kim, Y. S. (2008). A study on building a small-size public library in the area of the reconstruction of old apartment complex: a case study of J apartment complex in Seoul. Journal of Korean Library and Information Science Society, 39(2), 429-448. https://doi.org/10.16981/kliss.39.2.200806.429
  21. Kim, Y. S. (2014). A study on legal issues of small libraries. Journal of the Korean Society for Library and Information Science, 48(3), 381-410. http://dx.doi.org/10.4275/KSLIS.2014.48.3.381
  22. Kim, Y. Y. & Jeong, E. J. (2016). The role and function of small community library for foreign immigrants. Journal of Korean Library and Information Science Society, 47(4), 559-578. https://doi.org/10.16981/kliss.47.4.201612.559
  23. Lee, J. M. & Park, H. K. (1988). A study on the measurement of job stress (1). The Korean Journal of Social and Personality Psychology, 4(1), 241-262.
  24. Lee, S. S., Sung, H. J., & Lee, S. N. (2018). Small libraries as the center of local community: focused on the case of atti library. Journal of Korean Library and Information Science Society, 49(1), 77-97. https://doi.org/10.16981/kliss.48.201712.77
  25. Lee, S. W. (2011). A study of local government supports for small libraries: analysis on the ordinance. Journal of Korean Library and Information Science Society, 42(4), 223-241. https://doi.org/10.16981/kliss.42.4.201112.223
  26. Libraries Act. Act No.17706.
  27. Ministry of Culture, Sports and Tourism (2021). Report on the results of the 2020 Small Library Operation Survey. Seoul: Ministry of Culture, Sports and Tourism.
  28. Ministry of Culture, Sports and Tourism Task Force on Library Policy (2021, June 14). [Official Document] Information on the Scope of work of the Small Library Itinerant Librarian and Request for Cooperation. Available: https://www.smalllibrary.org/helper/notice/2929
  29. Noh, D. J. & Park, K. S. (2013). A study on the vitalization methods of small libraries using donations. Journal of the Korean Biblia Society for Library and Information Science, 24(1), 171-187. https://doi.org/10.14699/kbiblia.2013.24.1.171
  30. Noh, Y. H., Choi, M. H., Kim, Y. J., & Jang, R. S. (2020). A study on the policy proposal for the revitalization of small libraries in the residential communities in Gyeonggi-do. Journal of the Korean Society for Library and Information Science, 54(3), 71-95. https://doi.org/10.4275/KSLIS.2020.54.3.071
  31. Noh, Y. H., Han, M. S., Lee, K. H., & Choi, M. H. (2017). A study on the current situation of and developmental direction for small libraries in Seoul by autonomous district. Journal of Korean Library and Information Science Society, 48(2), 121-158. https://doi.org/10.16981/kliss.48.201706.121
  32. Park, G. H. (1999). The school library through the 'elementary, middle and high school librarian assistant's placement and utilization' business. Library Culture, 319, 30-35.
  33. Park, S. H. & Jeong, O. K. (2016). A study on improvement of operation and revitalization of small libraries in Incheon city. Journal of Social Sciences, 9, 7-42.
  34. Park, Y. A. & Lee, J. Y. (2010). An experimental study on small library collection evaluation utilizing circulation statistics and interlibrary loan data. Journal of the Korean Society for Library and Information Science, 44(2), 333-356. https://doi.org/10.4275/KSLIS.2010.44.2.333
  35. Park, Y. B., Ahn, D. H., & Lee, S. W. (2009). Influence of emotion labor on job stress and burnout for the hotel employee. The Journal of the Korea Contents Association, 9(12), 853-864. https://doi.org/10.5392/JKCA.2009.9.12.853
  36. Promotion of Small Libraries Act. Act No.13973.
  37. Regulations on Housing Construction Standards, etc. Presidential Decree No. 32411.
  38. The Korea Library Culture Promotion Agency (2021, December 9). Guidance on Recruiting Public libraries to Implement the "2022 Small Library Itinerant Librarian Support" Project. Available: http://www.klib.or.kr/contents/sub/sub04.html
  39. Yang, J. H. (2008). A study on the processes of small libraries changing sociological role and its direction of movement in Masan city. Journal of Korean Library and Information Science Society, 39(3), 27-52. https://doi.org/10.16981/kliss.39.3.200809.27
  40. You, Y. K. & Park, S. Y. (2010). A study on the effective management plan for small libraries: focus on Gyeonggi province. Journal of the Korean Biblia Society for Library and Information Science, 21(1), 175-192. https://doi.org/10.14699/kbiblia.2010.21.1.175
  41. McGrath, J. E. (1978). Stress and Behavior in organizations, In Marvin D. Dunnette(Ed.), Handbook of Industrial and Organizational Psychology, New York: Rand McNally College Publishing Co.
  42. Morris, J. A. & Feldman, O. C. (1996). The dimensions, antecedents and consequences of emotional labor. Academy of Management Review. 21(4), 986-1010. https://doi.org/10.5465/AMR.1996.9704071861
  43. Passet, J. E. (1990). 'Order is heaven's first law': itinerant librarians and bibliographic control, 1887-1915. The Library Quarterly, 60(1), 23-43. https://doi.org/10.1086/602185