Journal of Korean Library and Information Science Society (한국도서관정보학회지)

Korean Library and Information Science Society (한국도서관정보학회)
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A Study on the Perception of Users and Experts for the Development of National Policy Information Portal Service

국립세종도서관 정책정보포털 국정과제 서비스 개발을 위한 이용자 및 전문가 인식 연구

  • 노영희 (건국대학교 문헌정보학과) ;
  • 심효정 (건국대학교 문헌정보학과) ;
  • 장인호 (대진대학교 공공인재대학 문헌정보학과)
  • Received : 2022.11.21
  • Accepted : 2022.12.11
  • Published : 2022.12.30
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Abstract

In this study, to expand and develop the policy information portal (POINT) of the National Library of Korea Sejong. This study conducted a survey and in-depth interview with government officials and policy researchers. The suggested ways to support the policy information portal (POINT) in the future. As a result of the analysis, the use of the current policy information portal service was found to be low, and it was found that improvement of information access, integrated search, and expansion of information provision data were more necessary. It was suggested that a one-stop service should be implemented to provide various information, systematic information on related data for each task, overseas trend data, core service data, promotion activation, data linkage by strengthening cooperation with various government ministries and research institutes, and easy information provision and menu composition.

본 연구는 국립세종도서관의 현재 서비스인 정책정보포털(POINT)에서 향후 제공할 신정부의 120대 국정과제서비스의 확장 및 개발을 위해 수행되었다. 이를 위해 정부부처 공무원 및 정책 연구원 등을 대상으로 국정과제 희망정보자료와 서비스 요구사항, 제공을 필요로 하는 정보, 역점사항 등에 대한 설문조사와 심층면담을 진행하였다. 설문조사와 심층면담 분석결과를 통해 향후 정책정보포털(POINT)의 국정과제 서비스 지원 시 고려해야 할 방향 등을 제시했다. 분석결과 현 정책정보포털 서비스 이용이 저조한 것으로 나타났으며 정보접근의 개선, 통합검색, 정보제공 자료의 확대등이 더욱 필요한 것으로 조사되었다. 국정과제 서비스 제공 활성화를 위한 방향으로 다양한 정보를 종합적으로 제공하는 원스톱 서비스 구현, 과제별 연관자료의 체계적 정보 제공, 해외 동향 관련 자료, 핵심서비스 제공, 재가공자료 제공, 홍보 활성화, 다양한 정부부처 및 연구기관과의 협력 강화를 통한 자료 연계, 편리한 자료제공 방식, 일반시민들도 쉽게 접근할 수 있는 정보제공 및 메뉴 구성 등이 필요함을 제안하였다.

Keywords

Acknowledgement

본 연구는 정책정보포털(POINT) 국정과제 서비스 개발 연구의 일부를 수정·보완한 것임

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