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증강현실 기반 모바일 애플리케이션의 사용성 원칙 연구 -길찾기 서비스 중심으로-

Usability Principles for a Mobile Augmented Reality Application -Focus on Wayfinding-

  • 유창화 (명지대학교 대학원 디자인학과) ;
  • 오동우 (명지대학교 예술체육대학 시각디자인전공)
  • Yoo, Chang-Hwa (Department of Design, Graduate School of Myongji University) ;
  • Oh, Dong-Woo (Department of Visual Communication Design, Myongji University)
  • 투고 : 2022.02.21
  • 심사 : 2022.04.20
  • 발행 : 2022.04.28

초록

메타버스의 급부상에 따라 모바일 증강현실 시장이 빠르게 성장하고 있다. 하지만, 모바일 증강현실 환경에서의 사용자 경험 향상을 위한 연구가 부족한 실정이다. 본 연구는 증강현실 기반의 스마트폰 애플리케이션 사용성 원칙 개발을 목표로 한다. 연구 방법으로 1)모바일 증강현실의 특성을 파악하여 증강현실 애플리케이션의 사용성 요인을 파악했다. 2)증강현실의 사용성 사례 연구 분석을 통해 사용성 원칙을 수집 및 선별하고, 전문가 심층 인터뷰를 통해 사용성 원칙을 재범주화하여 14개의 사용성 원칙으로 개발했다. 3)개발된 사용성 원칙을 검증하기 위해 사용성 원칙을 바탕으로 평가 문항을 구성하여 사용성 평가 설문을 진행했다. 결과적으로 몰입성, 현존감, 효율성, 만족감, 유희성에서 유의미한 차이를 발견하였으며, 증강현실 기반 스마트폰 애플리케이션 개발에 유용한 사용성 원칙임을 검증했다. 본 연구는 증강현실 기반 모바일 사용성 원칙에 관한 기초연구라는 점에서 의의가 있다.

The mobile augmented reality(MAR) market is rapidly growing with following the sudden rise of the metaverse. However, research on improving user experience in mobile augmented reality environment is lacking. This study aims to develop the usability principles of an AR-based smartphone app. The research conducts following methods. 1)The characteristics of MAR were understood to identify usability elements of AR apps. 2)Usability principles were collected through analysis of case studies on the usability of AR and the 14 usability principles were developed through in-depth interviews with experts for the purpose of chunking. 3)To verify the 14 developed usability principles, evaluation items were composed based on the usability principles and usability evaluation survey was conducted. Consequently, significant differences were found in immersivity, presence, efficiency, satisfaction, playfulness and It was verified that the developed usability principle is useful in developing AR based smartphone apps. This study is meaningful in that it conducted the basic research of mobile AR usability principles

키워드

참고문헌

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