Journal of the Semiconductor & Display Technology (반도체디스플레이기술학회지)

The Korean Society Of Semiconductor & Display Technology (한국반도체디스플레이기술학회)
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Data Standardization Method for Quality Management of Cloud Computing Services using Artificial Intelligence

인공지능을 활용한 클라우드 컴퓨팅 서비스의 품질 관리를 위한 데이터 정형화 방법

  • Jung, Hyun Chul (Dept. of Management Engineering, Graduate School, Sangmyung Univ.) ;
  • Seo, Kwang-Kyu (Dept. of Management Engineering, Graduate School, Sangmyung Univ.)
  • 정현철 (상명대학교 일반대학원경영공학과) ;
  • 서광규 (상명대학교 일반대학원경영공학과)
  • Received : 2022.06.15
  • Accepted : 2022.06.23
  • Published : 2022.06.30
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Abstract

In the smart industry where data plays an important role, cloud computing is being used in a complex and advanced way as a convergence technology because it has and fits well with its strengths. Accordingly, in order to utilize artificial intelligence rather than human beings for quality management of cloud computing services, a consistent standardization method of data collected from various nodes in various areas is required. Therefore, this study analyzed technologies and cases for incorporating artificial intelligence into specific services through previous studies, suggested a plan to use artificial intelligence to comprehensively standardize data in quality management of cloud computing services, and then verified it through case studies. It can also be applied to the artificial intelligence learning model that analyzes the risks arising from the data formalization method presented in this study and predicts the quality risks that are likely to occur. However, there is also a limitation that separate policy development for service quality management needs to be supplemented.

Keywords

Acknowledgement

본 논문은 2022년 상명대학교 교내연구비를 지원받아 수행하였음.

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