Journal of the Korean Society for information Management (정보관리학회지)

Korean Society for Information Management (한국정보관리학회)
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Exploring the Motivational Use of Special Libraries from a User's ARCS Perspective

이용자의 ARCS 관점에서 본 전문도서관 동기적 이용 탐색

  • Na, Kyoungsik (Department of Library and Information Science, Konkuk University) ;
  • Jeong, Yongsun (Dongshin University Nursing Science)
  • Received : 2022.02.22
  • Accepted : 2022.06.08
  • Published : 2022.06.30
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Abstract

This study reports on the motivational use of special libraries from a user's perspective that investigated four motivational components: attention, relevance, confidence, and satisfaction (ARCS) of the library users. Even though special libraries received relatively little attention compared to public libraries, special libraries could fill the niche of public libraries for the special and specific needs of the community in the current library environments in South Korea. Qualitative data were collected through individual interviews and forty people participated in the project. The findings of this study show the four themes (ARCS) that users need motivation as a way to start using a special library, thereby staying focused and revisiting the library. It is possible that the ARCS model will contribute to the implementation, application, and practice of both special libraries and their services in the library environment. The results are expected to expand our knowledge on the motivational ARCS use of special libraries and to serve as basic data when designing motivational strategies and plans of the systems for special libraries.

이 연구는 도서관 이용자의 주의집중, 관련성, 자신감, 만족감(ARCS) 관점에서 본 4가지 동기 요인을 조사하여 이용자의 전문도서관의 동기적 이용을 탐색하였다. 전문도서관이 공공도서관에 비해 상대적으로 적은 관심을 받고 있지만 전문도서관은 현재 한국의 도서관 환경에서 지역사회의 정보 요구를 위해 공공도서관의 빈틈을 메울 수 있다. 개별인터뷰를 통해 질적 데이터를 모았으며 40명의 참여자가 프로젝트에 참여했다. 본 연구의 결과는 이용자가 전문도서관을 이용하기 시작하려는 방법으로 동기부여가 필요하다는 4가지 요인(ARCS)을 보여주었고 그것들을 통해 도서관에 대한 집중과 재방문을 유도할 수 있다는 것을 보였다. 또한 ARCS모델은 도서관 환경에서 전문도서관과 그 해당 서비스의 구현 적용 및 실행에 기여할 수 있다는 가능성을 보였다. 이 논문은 전문도서관의 동기적 ARCS모델 활용에 대한 지식을 넓히고 전문도서관을 위한 동기부여 전략 및 도서관 시스템 계획을 설계할 때 기초자료로 이용될 것으로 기대한다.

Keywords

Acknowledgement

This paper was supported by Konkuk University in 2021.

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