DOI QR코드

DOI QR Code

릴스 여행 동영상의 매력과 여행 영감에 미치는 영향에 대한 연구

Examining the Attractiveness of Reels Travel Videos and Their Influence on Travel Inspiration

  • Aye Myat Thazin (Smart Tourism Education Platform (STEP), Kyung Hee University) ;
  • Chulmo Koo (Smart Tourism Education Platform (STEP), Kyung Hee University)
  • 투고 : 2024.01.02
  • 심사 : 2024.05.24
  • 발행 : 2024.08.31

초록

본 연구는 인스타그램의 빠르게 성장하는 숏폼 동영상 플랫폼인 릴스가 디지털 환경에서 어떻게 여행 영감과 미래 여행 의도에 영향을 미치는지를 분석하였다. Wang과 Strong의 정보 품질 모델과 영감 이론의 요소를 통합한 프레임워크를 활용하여 릴스 여행 영상의 핵심 매력을 조사하였다. 특히, 한국 여행 영상을 대표로 선택하여 한국 관광이 미국에서 어떻게 인기를 얻고 있는지에 중점을 두었으며, 이를 위해 미국의 잠재적 여행객을 대상으로 설문조사를 실시하였다. PLS-SEM 통계방법을 사용하여 수집된 데이터를 분석한 결과, 여행지 평판, 참신성, 영상 편집 디자인이 여행자들의 영감을 통해 여행 의도에 통계적으로 유의미한 영향을 미치는 것으로 확인되었다. 이 연구 결과는 학문적 기여뿐만 아니라 여행지 마케터와 콘텐츠 크리에이터들에게 릴스 여행 영상의 매력을 강조하며, 이를 통해 잠재적 여행자와의 관계를 형성하는 데에 필요한 실질적인 통찰력을 제공한다.

In today's digital age, Instagram's Reels, exert substantial influence as the primary channel in the decision-making process of potential travelers. A conceptual framework integrating Reels travel videos' features and inspiration theory was utilized to explore this phenomenon thoroughly. Employing Wang and Strong's Information Quality framework, we examined content cues - relevancy, interestingness, and trendiness of Reels travel content, as well as non-content cues, including video editing design. Additionally, as an independent variable influencing the core attractiveness of Reels travel content, destination attractiveness, including destination reputation, novelty, and aesthetic value, was analyzed. The framework incorporates two-order constructs of inspiration theory: inspired-by and inspired-to. Findings from an online survey involving 383 young American Instagram users revealed that destination reputation, content novelty, and video editing design all have a significant influence on travel intentions via a two-order inspiration state. By appealing to the emotional and aspirational desires of viewers, Reels travel content becomes a powerful marketing tool. This study not only advances academic understanding but also offers valuable takeaways for marketers and content creators in order to enhance the potential travelers' perceptions of destinations, and ultimately influence their travel choices by emphasizing the importance of recognizing and leveraging Reels travel videos' attractiveness

키워드

과제정보

This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-20231A5C2A0309253).

참고문헌

  1. Abbasi, A. Z., K. Hussain, T. Kaleem, S. M. Rasoolimanesh, T. Rasul, D. H. Ting, and R. A. Rather, “Tourism promotion through vlog advertising and customer engagement behaviors of generation Z”, Current Issues in Tourism, 2022, pp. 1-20.
  2. Ai, J., L. Yan, Y. Hu, and Y. Liu, “An investigation into the effects of destination sensory experiences on visitors’ digital engagement: empirical evidence from Sonya, China”, Frontiers in Psychology, Vol.13, 2022, p. 942078.
  3. Aitken, R., B. Gray, and R. Lawson, “Advertising effectiveness from a consumer perspective”, International Journal of Advertising, Vol.27, No.2, 2008, pp. 279-297. https://doi.org/10.1080/02650487.2008.11073055
  4. Ananda, H., M. G. Gupta, B. Priya, B. S. Bhange, and M. K. Kukreja, “Underlying motives for usage of instagram reels: An examination of personality, age and social interaction”, International Journal of Creative Research Thoughts, Vol.11, No.3, 2023, https://ijcrt.org/papers/IJCRT2303476.pdf.
  5. Anne, F., “63% of mobile advertisers consider social and short-form video a top trend for 2023”, Business of Apps, 2022.12.08. https://www.businessofapps.com/news/63-of-mobile-advertisers-consider-social-and-short-form-video-a-top-trend-for-2023/.
  6. Bi, Y., J. Yin, and I. Kim, “Fostering a young audience's media-induced travel intentions: The role of parasocial interactions”, Journal of Hospitality and Tourism Management, Vol.47, 2021, pp. 398-407. https://doi.org/10.1016/j.jhtm.2021.04.011
  7. Boettger, T. M., “What drives customer inspiration? A goal-systemic perspective”, A Goal Systemic Perspective, 2019.
  8. Böttger, T., T. Rudolph, H. Evanschitzky, and T. Pfrang, “Customer inspiration: Conceptualization, scale development, and validation”, Journal of Marketing, Vol.81, No.6, 2017, pp. 116-131. https://doi.org/10.1509/jm.15.0007
  9. Cao, X., Z. Qu, Y. Liu, and J. Hu, “How the destination short video affects the customers' attitude: The role of narrative transportation”, Journal of Retailing and Consumer Services, Vol.62, 2021, p. 102672.
  10. Carrie, M., “How instagram is changing travel”, National Geographic, 2017. 01. 27, https://www.nationalgeographic.com/travel/article/how-instagram-is-changing-travel.
  11. Chang, H. S. T., H. G. Lee, and S. Y. Lee, “Intention to subscribe to YouTube channels: Trust in creator and trust in content”, Asia Pacific Journal of Information Systems, Vol.31, No.3, 2021, pp. 277-295. https://doi.org/10.14329/apjis.2021.31.3.277
  12. Cheng, Y., W. Wei, and L. Zhang, “Seeing destinations through vlogs: Implications for leveraging customer engagement behavior to increase travel intention”, International Journal of Contemporary Hospitality Management, Vol.32, No.10, 2020, pp. 3227-3248. https://doi.org/10.1108/IJCHM-04-2020-0319
  13. Cho, N., Y. Wang, J. H. Lim, and G. Yu, “The study of factors influencing the intention of continuous usage using augmented reality games: Comparative analysis of korean and chinese users”, Asia Pacific Journal of Information Systems, Vol.32, No.2, 2022, pp. 249-274. https://doi.org/10.14329/apjis.2022.32.2.249
  14. Chung, N. and C. Koo, “The use of social media in travel information search”, Telematics and Informatics, Vol.32, No.2, 2015, pp. 215-229. https://doi.org/10.1016/j.tele.2014.08.005
  15. Cohen, E., “Toward a sociology of international tourism”, Social Research, 1972, pp. 164-182.
  16. Crompton, J. L., “Motivations for pleasure vacation”, Annals of Tourism Research, Vol.6, No.4, 1979, pp. 408-424. https://doi.org/10.1016/0160-7383(79)90004-5
  17. Dai, F., D. Wang, and K. Kirillova, “Travel inspiration in tourist decision making”, Tourism Management, Vol.90, 2022, p. 104484.
  18. Dowling, G., “How good corporate reputations create corporate value”, Corporate Reputation Review, Vol.9, 2006, pp. 134-143. https://doi.org/10.1057/palgrave.crr.1550017
  19. Du, X., T. Liechty, C. A. Santos, and J. Park, “‘I want to record and share my wonderful journey’: Chinese Millennials’ production and sharing of short-form travel videos on TikTok or Douyin”, Current Issues in Tourism, Vol.25, No.21, 2022, pp. 3412-3424. https://doi.org/10.1080/13683500.2020.1810212
  20. Elliott, M. T. and P. S. Speck, “Consumer perceptions of advertising clutter and its impact across various media”, Journal of Advertising Research, Vol.38, No.1, 1998, pp. 29-30.
  21. Evelyn, Z., Re-drawing the OTA Travel Customer Journey Map, 2020.11.06.
  22. Fang, X., C. Xie, J. Yu, S. Huang, and J. Zhang, “How do short-form travel videos trigger travel inspiration? Identifying and validating the driving factors”, Tourism Management Perspectives, Vol.47, 2023, p. 101128.
  23. Flavián, C., R. Gurrea, and C. Orús, “The influence of online product presentation videos on persuasion and purchase channel preference: The role of imagery fluency and need for touch”, Telematics and Informatics, Vol.34, No.8, 2017, pp. 1544-1556. https://doi.org/10.1016/j.tele.2017.07.002
  24. Fornell, C. and D. Larcker, “Structural equation models with unobservable variables and measurement error: Algebra and statistics”, Journal of Marketing Research, Vol.18, No.3, 1981, pp. 382-388. http://dx.doi.org/10.2307/3150980.
  25. Fu, H., B. H. Ye, and J. Xiang, “Reality TV, audience travel intentions, and destination image”, Tourism Management, Vol.55, 2016, pp. 37-48. https://doi.org/10.1016/j.tourman.2016.01.009
  26. Gao, P., H. Jiang, Y. Xie, and Y. Cheng, “The triggering mechanism of short video customer inspiration-qualitative analysis based on the repertory grid technique”, Frontiers in Psychology, Vol.12, 2021, p. 791567.
  27. Gretzel, U., “Dreaming about travel: A Pinterest netnography”, In Information and Communication Technologies in Tourism 2021: Proceedings of the ENTER 2021 eTourism Conference, Springer International Publishing, January 19-22, 2021, pp. 256-268.
  28. Hair, J. F., M. C. Howard, and C. Nitzl, “Assessing measurement model quality in PLS-SEM using confirmatory composite analysis”, Journal of Business Research, Vol.109, 2020, pp. 101-110. https://doi.org/10.1016/j.jbusres.2019.11.069.
  29. Hair, J., C. L. Hollingsworth, A. B. Randolph, and A. Y. L. Chong, “An updated and expanded assessment of PLS-SEM in information systems research”, Industrial Management & Data Systems, Vol.117, No.3, 2017, pp. 442-458. https://doi.org/10.1108/IMDS-04-2016-0130
  30. Han, J., G. Zhang, S. Xu, R. Law, and M. Zhang, “Seeing destinations through short-form videos: Implications for leveraging audience involvement to increase travel intention”, Frontiers in Psychology, Vol.13, 2022, p. 1024286.
  31. He, M., B. Liu, and Y. Li, “Tourist inspiration: How the wellness tourism experience inspires tourist engagement”, Journal of Hospitality & Tourism Research, Vol.47, No.7, 2023, pp. 1115-1135 https://doi.org/10.1177/10963480211026376
  32. Henseler, J., C. M. Ringle, and M. Sarstedt, “A new criterion for assessing discriminant validity in variance-based structural equation modeling”, J. Acad. Mark. Sci., Vol.43, No.1, 2015, pp. 115-135. https://doi.org/10.1007/s11747-014-0403-8
  33. Huang, Q., M. Hu, and N. Zhang, “A techno-psychological approach to understanding problematic use of short-form video applications: The role of flow”, Frontiers in Psychology, Vol.13, 2022, p. 971589.
  34. Hussain, A., D. Hooi Ting, A. Zaib Abbasi, and U. Rehman, 'Integrating the SOR model to exam-ine purchase intention based on Instagram spon-sored advertising', Journal of Promotion Management, Vol.29, No.1, 2023, pp. 77-105. https://doi.org/10.1080/10496491.2022.2108185
  35. Izogo, E. E. and M. Mpinganjira, “Behavioral consequences of customer inspiration: The role of social media inspirational content and cultural orientation”, Journal of Research in Interactive Marketing, Vol.14, No.4, 2020, pp. 431-459. https://doi.org/10.1108/JRIM-09-2019-0145
  36. Javaid Iqbal, “How Instagram has influenced travel”, Readers’ blog, 2020, https://timesofindia.indiatimes.com/readersblog/dante/how-instagram-has-influenced-travel-4675/.
  37. Khoi, N. H., N. D. Phong, and A. N. H. Le, “Customer inspiration in a tourism context: An investigation of driving and moderating factors”, Current Issues in Tourism, Vol.23, No.21, 2020, pp. 2699-2715. https://doi.org/10.1080/13683500.2019.1666092
  38. Kim, H. J., “S. Korea aims to attract 20 mlnforeign tourists in 2024: P.M.”, Yonhap News, 2023, 08. 12. https://en.yna.co.kr/view/AEN20231208005600315.
  39. Kim, S. E., K. Y. Lee, S. I. Shin, and S. B. Yang, “Effects of tourism information quality in social media on destination image formation: The case of Sina Weibo”, Information & Management, Vol.54, No.6, 2017, pp. 687-702. https://doi.org/10.1016/j.im.2017.02.009
  40. Korea Culture and Tourism Research, “2022 Survey of foreign tourists in Inbound Tourism”, Visit Korea, 2023.06.01, https://datalab.visitkorea.or.kr/site/portal/ex/bbs/View.do?cbIdx=1127&bcIdx=304593&pageIndex=1.
  41. Lam, J. M., H. Ismail, and S. Lee, “From desktop to the destination: User-generated content platforms, co-created online experiences, destination image, and satisfaction”, Journal of Destination Marketing & Management, Vol.18, 2020, p. 100490.
  42. Lim H. S. and J. S. Ryu, “The influence of SNS hashtag information characteristics on tourism destination choice and hashtag continual usage intention”, International Journal of Tourism and Hospitality Research, Vol.35, No.11, 2021, pp. 129-143. https://doi.org/10.21298/IJTHR.2021.11.35.11.129
  43. Liu, J., Y. Wang, and L. Chang, “How do short videos influence users’ tourism intention? A study of key factors”, Frontiers in Psychology, Vol.13, 2023, p. 1036570.
  44. Liu, X., S. W. Shi, T. Teixeira, and M. Wedel, “Video content marketing: The making of clips”, Journal of Marketing, Vol.82, No.4, 2018, pp. 86-101. https://doi.org/10.1509/jm.16.0048
  45. MarTech, “Rise of Short-Form Video Content”, MarTech Series, 2023. 05, https://martechseries.com/mts-insights/staff-writers/rise-of-short-formvideo-content/.
  46. Money, R. B. and J. C. Crotts, “The effect of uncertainty avoidance on information search, planning, and purchases of international travel vacations”, Tourism Management, Vol.24, No.2, 2003, pp. 191-202. https://doi.org/10.1016/S0261-5177(02)00057-2
  47. Munaro, A. C., R. Hübner Barcelos, E. C. Francisco Maffezzolli, J. P. Santos Rodrigues, and E. Cabrera Paraiso, “To engage or not engage? The features of video content on YouTube affecting digital consumer engagement”, Journal of Consumer Behaviour, Vol.20, No.5, 2021, pp. 1336-1352. https://doi.org/10.1002/cb.1939
  48. Nixon, L., “How do destinations relate to one another? A study of destination visual branding on instagram”, In ENTER22 e-Tourism Conference, Cham: Springer Nature Switzerland, 2023, pp. 204-216.
  49. Oltra, I., C. Camarero, and R. San Jose Cabezudo, “Inspire me, please! The effect of calls to action and visual executions on customer inspiration in Instagram communications”, International Journal of Advertising, Vol.41, No.7, 2022, pp. 1209-1234. https://doi.org/10.1080/02650487.2021.2014702
  50. Park, Y. A., U. Gretzel, and E. Sirakaya-Turk, “Measuring web site quality for online travel agencies”, Journal of Travel & Tourism Marketing, Vol.23, No.1, 2007, pp. 15-30. https://doi.org/10.1300/J073v23n01_02
  51. Reitsamer, B. F., A. Brunner-Sperdin, and N. E. Stokburger-Sauer, “Destination attractiveness and destination attachment: The mediating role of tourists' attitude”, Tourism Management Perspectives, Vol.19, 2016, pp. 93-101. https://doi.org/10.1016/j.tmp.2016.05.003
  52. Robert Katai, “Comparative Case Study Tests Results of TikTok vs Instagram Reels Ads”, Social MediaToday, 2024,11.14., https://www.socialmediatoday.com/news/comparative-case-study-tests-results-of-tiktok-vs-instagram-reels-ads-info/610017/.
  53. Sheng, H., P. Yang, and Y. Feng, “How to inspire customers via social media”, Industrial Management & Data Systems, Vol.120, No.6, 2020, pp. 1041-1057. https://doi.org/10.1108/IMDS-10-2019-0548
  54. Silaban, P. H., W. K. Chen, S. Sormin, Y. N. BP Panjaitan, and A. D. K. Silalahi, “How does electronic word of mouth on Instagram affect travel behaviour in Indonesia: A perspective of the information adoption model”, Cogent Social Sciences, Vol.9, No.1, 2023, pp. 2163525.
  55. Simms, A., “Online user-generated content for travel planning-different for different kinds of trips”, 2012.
  56. Skift, “Why Short-Form Video is the future of social travel marketing”, Skift, 2022.12.22. https://skift.com/2022/12/22/why-short-form-video-is-the-future-of-social-travel-marketing/.
  57. So, K. K. F., X. Li, and H. Kim, “A decade of customer engagement research in hospitality and tourism: A systematic review and research agenda”, Journal of Hospitality & Tourism Research, Vol.44, No.2, 2020, pp. 178-200. https://doi.org/10.1177/1096348019895562
  58. Statista, “Markets Double Down on Short-Form Video in 2023”, 2023a.04.27. https://www.statista.com/chart/29879/social-media-content-formats/.
  59. Statista, “Number of inbound visitors to South Korea from 2000 to 2022”, 2023b. 08. 22, https://www.statista.com/statistics/709116/south-korea-inbound-visitors/.
  60. Tellis, G. J., D. J. MacInnis, S. Tirunillai, and Y. Zhang, “What drives virality (sharing) of online digital content? The critical role of information, emotion, and brand prominence”, Journal of Marketing, Vol.83, No.4, 2019, pp. 1-20. https://doi.org/10.1177/0022242919841034
  61. Tešin, A., T. Pivac, S. Besermenji, and S. Obradović, “Exploring the influence of instagram on travel destination choice”, The European Journal of Applied Economics, Vol.19, No.1, 2022.
  62. Thrash, T. M. and A. J. Elliot, “Inspiration as a psychological construct”, Journal of Personality and Social Psychology, Vol.84, No.4, 2003, p. 871.
  63. Tran, T. P., C. W. Lin, S. Baalbaki, and Q. Guzman, “How personalized advertising affects equity of brands advertised on Facebook? A mediation mechanism”, Journal of Business Research, Vol.120, 2020, pp. 1-15. https://doi.org/10.1016/j.jbusres.2020.06.027
  64. UNWTO, “UNWTO and Instagram Partner to Help Destinations “Recover and Rediscover””, 2021.11.09. unwto.org/news/unwto-and-instagram-partner-to-help-destinations-recover-and-rediscover.
  65. Vanderlei, J. P., “How to benefit from TikTok in Tourism Marketing”, TourismReview, 2021.01.11. https://www.tourism-review.com/tiktok-in-tourism-marketing-is-a-unique-opportunity-news11833.
  66. Verma, K., R. K. Dhodi, and R. Dhodi, “The influence of instagram on generation Z travel motivation and destination choice making to the actual travelling”, In Technology and Social Transformations in Hospitality, Tourism and Gastronomy: South Asia Perspectives, GB: CABI, 2023, pp. 54-63.
  67. Völckner, F., H. Sattler, T. Hennig-Thurau, and C. M. Ringle, “The role of parent brand quality for service brand extension success”, Journal of Service Research, Vol.13, No.4, 2010, pp. 379-396. https://doi.org/10.1177/1094670510370054
  68. Wang, R. Y. and D. M. Strong, “Beyond accuracy: What data quality means to data consumers”, Journal Of Management Information Systems, Vol.12, No.4, 1996, pp. 5-33. https://doi.org/10.1080/07421222.1996.11518099
  69. Wang, X., Y. Yu, Z. Zhu, and J. Zheng, “Visiting intentions toward theme parks: Do short video content and tourists’ perceived playfulness on TikTok matter?”, Sustainability, Vol.14, No.19, 2022, p. 12206.
  70. Wang, Y., H. P. Lo, and Y. V. Hui, “The antecedents of service quality and product quality and their influences on bank reputation: Evidence from the banking industry in China”, Managing Service Quality: An International Journal, Vol.13, No.1, 2003, pp. 72-83. https://doi.org/10.1108/09604520310456726
  71. Werner Geyser, “The Ultimate Guide to Short Form Video Content”, Influencer Marketing Hub, 2023.04.27. https://influencermarketinghub.com/short-form-video-content/.
  72. Wu, G. and X. Ding, “Which type of tourism short video content inspires potential tourists to travel”, Frontiers in Psychology, Vol.14, 2023, p. 1086516.
  73. Xue, J., Z. Zhou, S. Majeed, R. Chen, and N. Zhou, “Stimulating tourist inspiration by tourist experience: The moderating role of destination familiarity”, Frontiers in Psychology, Vol.13, 2022, p. 895136.
  74. Zhang, J., B. Wu, A. M. Morrison, C. Tseng, and Y. C. Chen, “How country image affects tourists’ destination evaluations: A moderated mediation approach”, Journal of Hospitality & Tourism Research, Vol.42, No.6, 2018, pp. 904-930. https://doi.org/10.1177/1096348016640584