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A Study on the Current Status and Development Strategies of Community Information Services in Public Libraries: Focusing on the Chungcheong Region

공공도서관의 지역정보서비스 현황과 발전방안에 관한 연구 - 충청지역을 중심으로 -

  • 장경 (청주대학교 문헌정보학과, 청주오창도서관) ;
  • 김혜영 (청주대학교 문헌정보학과)
  • Received : 2024.08.17
  • Accepted : 2024.09.11
  • Published : 2024.09.30

Abstract

This study aims to examine community information services provided by public libraries to explore strategies for their future development and enhance these services for the sustainability of local communities. The study categorized local information services into 17 categories and identified 60 detailed types. An analysis of 116 public libraries in the Chungcheong region revealed that 36% of the libraries offered community information services, while 64% did not. Among the 17 categories, the services provided were primarily concentrated on history/culture, employment, leisure, administrative information, education, and village communities. In eight areas experiencing population decline, the provision of community information services was notably lacking, highlighting the need to actively develop these services to support community sustainability. The study proposes expanding the concept of locality and diversifying service categories, conducting user needs assessments to reflect local residents' interests, strengthening human resource cooperation, and establishing digital archives of local materials in collaboration with related institutions.

본 연구는 지역사회의 지속 가능성을 위해 공공도서관 지역정보서비스 사례를 조사하고, 향후 지역정보서비스의 발전방안을 모색하고자 하였다. 이를 위해 지역정보서비스를 17개 범주로 나누고, 60개의 세부 유형을 도출하였다. 충청지역 공공도서관 116개관을 대상으로 사례를 분석한 결과, 36%의 도서관이 지역정보서비스를 제공하고 있었으나, 64%는 제공하지 않는 것으로 나타났다. 제공된 서비스는 주로 역사/문화, 취업, 여가, 행정정보, 교육, 마을공동체 등의 분야에 집중되어 있었다. 특히, 인구가 감소한 8개 지역에서는 지역정보서비스 제공이 미비하여, 지역사회의 지속을 위해 보다 적극적인 서비스 마련이 필요하였다. 본 연구는 지역정보서비스 제공 시 역사/문화 분야에 편중되지 않도록 지역성 개념과 서비스 범주를 확대하고, 주민의 관심사를 반영한 이용자 요구 분석, 인적 협조 강화, 지역자료 디지털 아카이브 구축 및 유관기관과의 협력을 제안하였다.

Keywords

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