• Title, Summary, Keyword: 직무스트레스

Search Result 1,288, Processing Time 0.034 seconds

The Relationship between Job-stress and Psychological-exhaustion of Counselors at Multicultural Family Support Center (다문화가족지원센터 상담자의 직무스트레스와 심리적 소진과의 관계)

  • Seon, Kuk-Jin
    • Journal of the Korea Society of Computer and Information
    • /
    • v.18 no.7
    • /
    • pp.157-164
    • /
    • 2013
  • This study analyzed how job stress of counselors at Multicultural Family Support Center effects on their psychological exhaustion. The purpose of this research is on suggesting efficient human resource administration plan by mitigating job stress using the result of analysis. In the result of analysis, MFSC counselors' job stress had an effect on emotional exhaustion, impersonalization, and a factor of decline in sense of self-perfection. Applying this result, this research proposed a necessity of realistic plan preparation to prevent job stress and psychological exhaustion of MFSC counselors.

Research on Job Stress of Hospital Workers in Busan (부산지역 의료기관 종사자들의 직무스트레스)

  • Jung, Yong-Mo;Jang, Hyo-Kang
    • The Journal of the Korea Contents Association
    • /
    • v.10 no.5
    • /
    • pp.241-251
    • /
    • 2010
  • The purpose of this study is to identify the difference of stress amount depending on the characteristics of hospital workers and job-stress's influence on the stress-measurement fields. For this purpose, the study surveyed 475 workers in 9 hospitals (2 general hospitals and 7hospitals) in Busan and empirically analyzed the data collected from them. In terms of theory and practice, the result of this study suggests as follows: First, there is significant difference in the stress amount depending on worker'scharacteristics.Second, the stress-measurement field with the largest influence on the job-stress is the job requirement, and the lowest field is the hospital culture. Third, at comparing the job stress amount with those of average Koreans, the stress-requirement field occupies the upper 50% zone for male, and the job-instability forfemale. As the result of this study, it is recognized that the structure management of medical institutions must consider the different stress factors according to the workers characteristics.

Convergence Relationship between Job Stress and Mental Health of Subway Operators after the Installation of Screen Doors (안전문(screen doors) 설치 이후 지하철 기관사의 직무스트레스와 정신건강과의 융복합적 관련성)

  • Choi, Suk-Kyong
    • Journal of Digital Convergence
    • /
    • v.15 no.4
    • /
    • pp.377-386
    • /
    • 2017
  • This study was conducted to determine the relationship between the job stress levels of 669 subway operators in Seoul after the installation of screen doors and their mental health. Data were collected using a structured questionnaire and via web site. A multiple linear regression analysis was conducted using the SPSS 20.0 statistical program. The total score of job stress turned to be higher than the standard score, and physical environment, job demand, insufficient job autonomy, interpersonal conflict and occupational climate were within the top 50% and organizational system within the top 25%. A correlation analysis revealed that job stress was positively correlated with all sub-domains of mental health. In terms of effects of job stress on mental health, there were significant differences according to job demand, organizational system, lack of reward and occupational climate, with an explanatory power of 36.6%. It is expected that this study can provide foundation for the establishment of organizational measures accustomed to job characteristics to prevent job stress of subway operators and the development and implementation of intervention programs for mental health promotion.

The Effects of Customer Rude Behaviors on Organizational Deviance, Life Violations, and Creativity using Emotional Dissonance and Job Stress as Mediators (고객무례행동이 감정부조화와 직무스트레스를 매개로 조직일탈, 생활침해, 창의성에 미치는 영향에 관한 연구)

  • Han, Na-Young;Kang, Mi-Young;Park, Sang-Bong
    • Management & Information Systems Review
    • /
    • v.39 no.2
    • /
    • pp.127-143
    • /
    • 2020
  • As customers' irrational, rude behaviors are often covered by media recently, the issue is becoming a more serious social issue. Workers' stress in the service industry is very severe because they have to face and interact with customers with rude behaviors in-person due to the nature of the job. As a result of customers' rude behaviors, workers even desire to leave their organization because they feel doubts about their job and have negative emotions such as unpleasantness, depression, and fear. Considering that customers' rude behaviors directly impact service industry workers' ability to offer proper service, it is necessary to have appropriate measures against their rude behaviors. This research examined the impact of customers' rude behaviors on service industry workers' emotional dissonance, its impact on job stress, and the impact of job stress on organizational deviance, life violations and creativity. The study also analyzed the moderating effects of stress management education in emotional dissonance and job stress relationship to device ways to manage job stress more positively. To collect data, the study conducted a survey on medical service workers in the customer service sector of large general hospitals and small or medium-sized hospitals in Busan, and the results were as follows. First, rude behaviors had a significant positive(+) effect on emotional dissonance, which had a significant positive(+) effect on job stress. Third, job stress had a significant positive(+) effect on both organizational deviance an life violations. Fourth, job stress had a negative(-) significant effect on creativity. Fifth, there was no moderating effect of stress management education in the relationship between emotional dissonance and job stress.

A Converged Study on the Influence on the Depression of Family & Job Stress and Middle aged Men. (중년남성의 가족스트레스와 직무스트레스가 우울에 미치는 융합적 연구)

  • Kim, Jeong-Suk
    • Journal of the Korea Convergence Society
    • /
    • v.9 no.11
    • /
    • pp.561-567
    • /
    • 2018
  • The study was investigate the effect of family stress and job stress on depression in middle man. A questionnaire was completed by 127 C & K city middle aged mans from july 1 to August 20 2018. The data were analyzed by SPSS/WIN 21.0 program, descriptive statistics, ANOVA, t-test, and Pearson correlation coefficient calculation and multiple regression analysis. Differences in family stress job stress depression according to general characteristics of middle-aged men showed significant difference in economic status and old age instability. The variables affecting depression are job stress(${\beta}=0.288$, p<.001), aging anxiety(${\beta}=0.142$, p<.001), economic status(${\beta}=0.035$, p<.001), family stress(${\beta}=0.016$, p<.001). As a way to reduce family stress and job stress, it is necessary to deal with health care and family conflict such as exercise hobby life relaxation.

A Study on Job Factors of Non-Regular Radiotechnologists (비정규직 방사선사의 직무적 요인에 관한 연구)

  • Lee, joo-ho;Lim, cheong-hwan
    • Proceedings of the Korea Contents Association Conference
    • /
    • /
    • pp.155-156
    • /
    • 2015
  • 본 연구는 의료기관에서 근무하는 방사선사를 고용형태를 중심으로 구분하여, 정규직과 비정규직 간의 인식차이, 이직의도, 직무스트레스, 심리적 상태의 관계를 알아보고자 실시하였다. 연구 대상은 수도권역과 지방권역으로 9개 의료기관에서 종사하는 방사선사 308명으로 하였다. 2012년 7월 18일에서 9월 15일까지 수집된 설문지를 통계적으로 분석하여 다음과 같은 연구 결과를 얻었다. 정규직과 비정규직 방사선사의 인식차이에서 정규직은 성별, 월 급여, 지역권에서 유의한 차이가 있었다. 이직의도는 정규직에서 학력, 월 급여, 지역권에서 그리고 비정규직은 성별에서만 유의한 차이가 있었다. 직무스트레스는 정규직에서 학력, 월 급여, 지역권에서와 비정규직은 성별, 나이, 결혼, 총 직장 근무연수에서 유의한 차이가 있었다. 심리적 상태에서 정규직은 성별에서와 비정규직은 성별, 결혼에서 유의한 차이가 있었다. 정규직, 비정규직 간의 직무적 요인에 대한 상관관계에서 인식차이는 이직의도와 심리적 상태에서, 이직의도는 인식차이와 직무스트레스 및 심리적 상태에서, 직무스트레스는 이직의도와 심리적 상태에서, 심리적 상태는 인식차이, 이직의도 및 직무스트레스에서 유의하였다. 고용형태에 따른 요인별 직무스트레스에서는 직무요구 요인, 직무자율성 요인, 관계갈등 요인, 직무불안정 요인에서 유의한 차이가 있었다.

  • PDF

Nursing Environment, Job Stress, and Turnover Intention of Pediatric Ward Nurses and General Ward Nurses (소아병동간호사와 일반병동간호사의 간호근무환경, 직무스트레스 및 이직의도)

  • Kim, An-Suk;Park, Sung-Ju
    • The Journal of the Korea Contents Association
    • /
    • v.17 no.7
    • /
    • pp.124-132
    • /
    • 2017
  • This study is a descriptive study comparing the nursing work environment, job stress and turnover intention of pediatric ward nurses and general ward nurses. The subjects of this study were 174 nurses with more than one year of experience working in small hospitals, general hospitals and university hospitals with more than 200 beds in G-city. Data collection was conducted from August 2016 using structured questionnaires to measure nursing work environment, job stress and turnover intentions. Results: There were no significant differences in nursing work environment between pediatric ward nurses and general ward nurses, and there were significant differences in job stress. Especially, the more nursing work environment of pediatric ward nurses was, the higher the job stress, the higher the turnover intention. In other words, pediatric ward nurses are more likely to have higher job stress than regular ward nurses because they are stressed not only from the health problems of the child but also from the family members. Therefore, communication and self-achievement that can reduce the job stress of the pediatric ward nurse and a variety of measures are needed.

Covariance Structure Analysis on the Impact of Job Stress, Fatigue Symptoms and Job Satisfaction on Turnover Intention among Dental Hygienists (치과위생사의 직무스트레스, 피로 및 직무만족도가 이직의도에 미치는 영향에 대한 공분산구조분석)

  • Han, Se-Young;Cho, Young-Chae
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.17 no.7
    • /
    • pp.629-640
    • /
    • 2016
  • This study was conducted to investigate the influence of job stress, fatigue symptoms and job satisfaction on turnover intention among dental hygienists. Overall, 516 dental hygienists who work in dental clinics were surveyed using a standardized self-administered questionnaire from April 1 to June 30, 2015. Mean turnover intention was compared to each independent variable tested by t-tests and ANOVA, correlation among turnover intention, job stress, fatigue symptoms and job satisfaction was calculated by Pearson's correlation coefficient, and covariance structure analysis was used to evaluate whether turnover intention was associated with job stress, fatigue symptoms and job satisfaction. Turnover intention was significantly higher among subjects with higher job stress and fatigue, as well as those with lower job satisfaction. Additionally, turnover intention was significantly positively correlated with job stress and fatigue symptoms, while turnover intention was negatively correlated with job satisfaction. Covariance structure analysis revealed job stress had a greater impact on turnover intention than fatigue and job satisfaction, high job stress and fatigue, the lower the job satisfaction showed that the effect of increasing the turnover intention. Overall, these results indicate that turnover intention of dental hygienists are more heavily influenced by job satisfaction and job stress than fatigue. Therefore, efforts are needed to reduce job stress and fatigue, as well as to improve job satisfaction to reduce the degree of turnover intention among dental hygienists.

The relationship between the leadership competency and job satisfaction of the childcare center principal: mediating effect of job stress (어린이집 원장의 리더십역량과 직무만족도 간의 관계: 직무스트레스의 매개효과를 중심으로)

  • Kim, Hee-Jung;Lim, You-Kyoung
    • The Journal of the Convergence on Culture Technology
    • /
    • v.7 no.1
    • /
    • pp.202-210
    • /
    • 2021
  • The purpose of this study is to analyze the mediating effect of job-stress in relation to the leadership competency and job-satisfaction of the childcare center principal. This study was to conducted using questionnaires on 212 childcare center principals located in G city and collected data were analyzed using SPSS/PC 21.0. The study results were as follows. First, leadership competency of the childcare center principal showed higher than average degree and job-satisfaction and job-stress showed average degree. Second, there were statistically significant positive correlation between the leadership competency and job-satisfaction of the childcare center principal. And job-stress showed statistically significant negative correlation with leadership competency and job-satisfaction of the childcare center principal. Third, the leadership competency of the childcare center principal affects job satisfaction, and job stress has a partial mediating effect between leadership competency an job satisfaction. For the successful operation of the childcare center, it is necessary to find a variety of policy and institutional measures to reduce job stress of principal of childcare center and increase job satisfaction to demonstrate positive leadership competency.

Job Stress of Airline flight crew Study on the Effect of Organizational Commitment Job Satisfaction and Turnover intention (운항승무원의 직무스트레스가 조직몰입 직무만족과 이직의도에 미치는 영향에 관한 연구)

  • Kim, Hyeon-Deok;Song, Byeong-Heum
    • 한국항공운항학회:학술대회논문집
    • /
    • /
    • pp.55-63
    • /
    • 2016
  • 항공사 종사원의 직무스트레스에 관한 연구는 대부분 항공사 운항승무원을 제외한 객실승무원이나 기타 항공사 종사자의 직무스트레스에 관한 연구가 대부분이어서 본 연구는 항공기의 운항에 있어서 최종 의사결정자라고 할 수 있는 조종사의 직무스트레스를 연구함에 의미가 있을 것으로 사료된다. 최근 운항승무원의 이직증가에 따른 문제를 인식하여 운항승무원이 조직에서 느끼는 직무스트레스 요인과 조직몰입, 직무만족간의 상관관계를 분석함으로써 보다 효율적인 조직 관리 방안의 필요성에 대해 연구하고자 한다. 이를 통해 조종사의 이직의도를 예방하고 관리하여 업무효율을 높이고 나아가 개인의 건강한 삶에 도움이 되는 기초 자료를 마련하고자 한다.

  • PDF