• Title/Summary/Keyword: ANP

Search Result 253, Processing Time 0.021 seconds

The Effects of Image, Brand and Quality on Customer Loyalty of Sharia Banking

  • RIYADI, Slamet
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.8 no.3
    • /
    • pp.1315-1325
    • /
    • 2021
  • This study aimed to design a strategy in encouraging the loyalty level of priority customers of Sharia banks in Indonesia. The strategy was outlined in a series of alternative applicative programs priority. The use of ANP intended to simplify the existing problems so that the offered solution was easier to apply. Each item was scored on a 5-point Likert scale. The expected outcome was to give priority scales to the offered solutions. The findings of this study are service quality, brand image, bank image which could build customer loyalty in Sharia banks. Priority customer gathering could strengthen the bonds between customers and also between customers and their banks. The excellence of Sharia banks in terms of service quality, brand image, and bank image, when combined with priority customer gathering activities, would become a powerful formula in increasing priority customer loyalty to banks that lead to increased revenue from banks. Originality of this research was the formulation process of a new approach in search of ways to increase the customer loyalty, as well as giving concrete proposals for the banking world in designing customer loyalty improvement programs. This paper shows the updated strategy in Customer Loyalty, Bank image, Brand image, Banking service quality.

A Study on 5G Service Methods by using BOCR Model and ANP

  • Song, Inkuk
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.16 no.10
    • /
    • pp.3299-3312
    • /
    • 2022
  • Recently, South Korea preferentially allocated frequencies to build 5G networks as a core competitiveness of the 4th Industrial Revolution. Although the government recognize the importance of 5G construction and preoccupation, network operators have limited to some services, testing the possibility of practical use of 5G. They hesitated to actively build and to carry out the service of a complete 5G network. While 5G is being developed and standardized like this, no one is sure of this step exactly what 5G will be. Thus, following research questions are asked by various stakeholders of 5G market: What is an ideal service providing method for the practical use of 5th generation mobile network? And what are the critical elements to be considered when selecting the service providing method? Therefore, the study aims to investigate 5G service providing issues and elements to be considered and to provide most appropriate service providing method for the practical use of 5G. The results identify that 'Specialized Service' is most appropriate method at the aspects of benefit and opportunity as well as the aspect of risk. In addition, the outcomes imply that the experts replying to the survey not only expect the expansion of emerging market, but also concern the social risk and cost. Since the study dealt with economic, social and business issues in providing 5G service, it might contribute not only to practical research, but also to academic research regarding 5G service method.

Evaluation on the Criteria of Organisational Sustainability by Adopting ANP

  • Yu, Shuai;Li, Miaomiao;Xin, Siqi
    • Journal of East Asia Management
    • /
    • v.2 no.1
    • /
    • pp.63-92
    • /
    • 2021
  • Human activities have been putting a great burden on the earth, leading to many serious problems, such as lack of resources, ecological degradation and air degradation. Although many countries have recognised this circumstance and have developed some sustainable development strategies, the earth still needs research on sustainability in different views and various industries. The nursing industry has grown with the ageing of the global population in recent years, and professional nursing institutions could relieve structural deterioration caused by the ageing population in family, social, economic and cultural. Hence, exploring the key criteria of organisational sustainability in the nursing industry is of the utmost priority. This paper puts forward an evaluation framework to identify the key criteria of organisational sustainability. After connections with nursing homes A and B in China, the author adopts literature research to confirm the criteria system which is based on triple bottom line, utilises analytical network process method to design the network hierarchy analysis model and importance comparison questionnaires to collect experts' first-hand data, and uses technical software - Super Decisions to integrate data and obtain final results. The results recommend three top-ranked criteria in the entire system, eco-recruitment, eco-procurement and corporate social responsibility are discussed with some professional suggestions in the end. The limitations are also extended in the last chapter to provide future research perspectives.

Service Deployment Strategy for Customer Experience and Cost Optimization under Hybrid Network Computing Environment

  • Ning Wang;Huiqing Wang;Xiaoting Wang
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.17 no.11
    • /
    • pp.3030-3049
    • /
    • 2023
  • With the development and wide application of hybrid network computing modes like cloud computing, edge computing and fog computing, the customer service requests and the collaborative optimization of various computing resources face huge challenges. Considering the characteristics of network environment resources, the optimized deployment of service resources is a feasible solution. So, in this paper, the optimal goals for deploying service resources are customer experience and service cost. The focus is on the system impact of deploying services on load, fault tolerance, service cost, and quality of service (QoS). Therefore, the alternate node filtering algorithm (ANF) and the adjustment factor of cost matrix are proposed in this paper to enhance the system service performance without changing the minimum total service cost, and corresponding theoretical proof has been provided. In addition, for improving the fault tolerance of system, the alternate node preference factor and algorithm (ANP) are presented, which can effectively reduce the probability of data copy loss, based on which an improved cost-efficient replica deployment strategy named ICERD is given. Finally, by simulating the random occurrence of cloud node failures in the experiments and comparing the ICERD strategy with representative strategies, it has been validated that the ICERD strategy proposed in this paper not only effectively reduces customer access latency, meets customers' QoS requests, and improves system service quality, but also maintains the load balancing of the entire system, reduces service cost, enhances system fault tolerance, which further confirm the effectiveness and reliability of the ICERD strategy.

Cryoprotective Properties of Exopolysaccharide (P-21653) Produced by the Antarctic Bacterium, Pseudoalteromonas arctica KOPRI 21653

  • Kim, Sung-Jin;Yim, Joung-Han
    • Journal of Microbiology
    • /
    • v.45 no.6
    • /
    • pp.510-514
    • /
    • 2007
  • Twenty-five bacterial strains that secrete mucous materials were isolated from sediment obtained from King George Island, Antarctica. Seven of these strains proved capable of producing cryoprotective exopolysaccharides. The strain KOPRI 21653 was selected for the further study of an anti-ice-nucleating polysaccharide (ANP), which originated from a polar region. KOPRI 21653 was identified as Pseudoalteromonas arctica as the result of 16S rRNA analysis. The exopolysaccharide, P-21653, was purified completely from the KOPRI 21653 cell culture via column chromatography and protease treatment. The principal sugar components of P-21653 were determined to be galactose and glucose, at a ratio of 1:1.5, via GC-MS analysis. The cryoprotective activity of P-21653 was characterized via an E. coli viability test. In the presence of 0.1% (w/v) P-21653, the survival ratio of E. coli cells was as high as 82.6% over three repeated freeze-thaw cycles. The survival ratio decreased drastically to 71.5 and 48.1 %, respectively, in five and seven repeated cycle conditions; however, the survival ratios were greater over three (96.6-92.1%) to seven (100.5-91.6%) freeze-thaw cycles in the presence of 0.5 and 1.0% (w/v) P-21653. In addition, at much lower concentrations (0.1-1.0%), P-21653 resulted in survival ratios (83.1-98.4%) similar to those of two commercially available cryoprotectants ($V_{EG}$ plus X-1000, 92.9% and $V_{M3}$, 95.3%), which were utilized at the recommended concentrations (90%). The biochemical characteristics of exopolysaccharide P-21653 reflect that this compound may be developed as a useful cryoprotectant for use in medical applications and in the food industry.

Configuration Management Using Dependency Analysis of Software Change Visibility (소프트웨어 변경가시성의 의존도분석을 이용한 형상관리)

  • Kim, Kyoung-Hun;Kyung, Tae-Won;Song, Young-Jae
    • Journal of Digital Convergence
    • /
    • v.10 no.1
    • /
    • pp.335-339
    • /
    • 2012
  • Software configuration management is a field of managing sets of large scale software outputs to be the basis of the software products. Configuration management has significantly improved for the past few years, yet new system is still required. Instead of using previous methods or researching about configuration management, professional management of developing project is needed. Therefore, techniques such as storage model for configuration management, management program for change procedure and management of program interface is needed. In this paper, we provide storage for configuration management and implement decision-making system to manage divided program and interface. Thus, we propose a new access method by the configuration management dependency. This paper provides configuration management for developing software to verify and classify using decision-making system for the change and combination of independent components with high dependency.

A Study on the Relationship between Perception of Self and Clothing Interest for A Group of Elderly Women in Seoul (노년기 여성의 자아지각과 의복관심과의 상관연구)

  • Jeong Hee Yong;Rim Sook Ja
    • Journal of the Korean Society of Clothing and Textiles
    • /
    • v.12 no.3 s.28
    • /
    • pp.333-342
    • /
    • 1988
  • The purpose of this study was to investigate the relationship between Perception of self anp Clothing Interest, and to determine the difference of Clothing interest and Perception of self by the demographic variables. Perception of self was measured with Perception of self test from Choi's Perceptual Orientation Scale. Appearance, Clothing comfort, Fashion, Psychological dependence, Clothing economics were measured with items from Gurel's Study and Creekmore's for method of measuring clothing variables, items were drawn from preceding measures and, slightly modified. Data were affected from 305 purposively selectee! elderly women over sixty dwelling in Seoul by means of interview and questionnaire. For statistical analyses, frequency distribution, ANOVA, Duncan's multiple Range test, Pearson's Correlation coefficients were used. The results were as follows; 1. The three groups classified, by Perception of self were Positively Correlated to Appearance, Fashion and Psychological dependence. 2. There was partially significant difference between clothing interest and demographic variables. Education and socioeconomic status affected Psychological dependence. Demographic variables not affected Clothing comfort. 3. There was partially significant difference between Perception of self and demographic variables. Age, education, marital status and socioeconomic status affected Perception of Self. 4. There was partially significant relationships among subscales of the Clothing interest. Appearance was positively correlated to clothing comfort, Fashion and Psychological dependence, clothing comfort was positively correlated to Appearance, Psychological dependence. Fashion was positively correlated to Appearance, Clothing comfort and, Psychological dependence.

  • PDF

Perception Gap Analysis on Service Quality Factors of Academic Libraries (대학 도서관 서비스 품질요인에 대한 인식차이 분석)

  • Kim, Mu-Jin;Kim, Hyun-Ju;Kim, Jeong-Wook;Yoon, Jang-Hyeok
    • The Journal of the Korea Contents Association
    • /
    • v.13 no.8
    • /
    • pp.371-385
    • /
    • 2013
  • Library and information service (LIS) of academic libraries plays an important role in the education and research activities of universities. Such importance of LIS facilitated much research that defines the quality factors constituting LIS and identifies the importance of them. The previous literature, however, has some limitations. The limitations arise from the interrelationship among the quality factors and the perception gap between users and providers on LIS quality factors. Despite the understanding of the interrelationship and the perception gap, LIS studies to deal with both dimesions synthetically are sparse. Therefore, this paper defines the interrelationship among LIS quality factors as a network model, then identifies the perception gap on LIS quality factors by exploiting the analytic network process. As an early stage study, this paper contributes to helping the quality improvement of acedemic LIS by considering the interrelationship among LIS quality factors and the perception gap on the LIS quality factors between LIS users and providers.

A Study on Strategic Direction of Urban Management through Evaluation of Value-for-Money for Urban Development Projects - Focused on the Region of Gugal Station Area in Yongin City - (도시개발사업의 투자가치 평가를 통한 전략적 도시관리 방안에 관한 연구 - 용인시 구갈 역세권 지역을 중심으로 -)

  • Hwang, Eui-Pyo;Won, Jai-Mu
    • Journal of the Korean Society of Hazard Mitigation
    • /
    • v.10 no.3
    • /
    • pp.1-11
    • /
    • 2010
  • In this study, we studied strategic directions of urban management through evaluation the value of the investment with the consideration of the development plan, the condition of the location, the potential of the site, green and disaster prevention infrastructure, focused on Gugal-dong(Gugal Station area) and the region of Bora, Jung-dong, in Yongin city. In terms of the methodology, we tried to decide using Analytic Network Process which can consider the relation between the evaluation items. In conclusion, for the development plan, the order of evaluation items is development purpose, key tenant, fund raising and marketing, and for the condition of the location, the order of evaluation items is land use, surrounding environment, and traffic environment, and for the development potential, the order is marketability, identity, and historic character, and for the green and disaster prevention infrastructure, the order is prevention of human, natural, social disaster. The significance of the conclusion of this study is that it can be utilized in pre-evaluation in planning the urban development.

Variation of Calcium Carbonate Content and Dansgaard-Oeschger Events in the Continental Slope of the Central Bering Sea during the Last 65 Kyr (베링해 중부 대륙사면 지역의 지난 65,000년 동안 탄산염 함량 변화와 Dansgaard-Oeschger 사건들)

  • Kim, Sung-Han;Khim, Boo-Keun;Itaki, Takuya;Shin, Hye-Sun
    • Ocean and Polar Research
    • /
    • v.30 no.3
    • /
    • pp.215-224
    • /
    • 2008
  • A piston core (MR06-04 PC23A) collected from the northern continental slope in the central Bering Sea has recorded the high-resolution millennial-scale variation of calcium carbonate ($CaCO3$) content during the last 65 kyr. An estimation of the age of the core sediments was carried out by using the lithologic correlation of the deglacial laminated layers with a neighboring core (HLY02023JPC), complementing the last appearance datum of both Lychnocanoma nipponica sakaii (54 kyr) and Amphimelissa setosa (85 kyr). The probable age of core MR06-04 PC23A was approximately younger than 65 kyr. Two distinct events of a significant increase of $CaCO3$ in the deglacial laminated sediments clearly correspond to MWP1A and MWP1B in the Bering Sea (Gorbarenko et al. 2005) and to T1ANP and T1BNP in the North Pacific (Gorbarenko 1996). These pronounced peaks of $CaCO3$ contents result from the elevated carbonate production in the surface water and the subsequent weakened dilution due to terrestrial input, along with an enhanced oxygen minimum zone. The $CaCO3$ contents are low (${\sim}2%$) during the last glacial period mainly because of a low carbonate production caused by an expanded sea-ice cover and an increased dilution by terrigenous particles due to their closer distance to the continent during the sea-level low stand. The occurrence of seven distinct $CaCO3$ peaks in core MR06-04 PC23A is remarkable during MIS 3 and MIS 4, and they most likely correlate to the short-term millennial Dansgaard-Oeschger events.