• Title/Summary/Keyword: Acceptance of Automation

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Technology Acceptance Modeling based on User Experience for Autonomous Vehicles

  • Cho, Yujun;Park, Jaekyu;Park, Sungjun;Jung, Eui S.
    • Journal of the Ergonomics Society of Korea
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    • v.36 no.2
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    • pp.87-108
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    • 2017
  • Objective: The purpose of this study was to precede the acceptance study based on automation steps and user experience that was lacked in the past study on the core technology of autonomous vehicle, ADAS. The first objective was to construct the acceptance model of ADAS technology that is the core technology, and draw factors that affect behavioral intention through user experience-based evaluation by applying driving simulator. The second one was to see the change of factors on automation step of autonomous vehicle through the UX/UA score. Background: The number of vehicles with the introduction of ADAS is increasing, and it caused change of interaction between vehicle and driver as automation is being developed on the particular drive factor. For this reason, it is becoming important to study the technology acceptance on how driver can actively accept giving up some parts of automated drive operation and handing over the authority to vehicle. Method: We organized the study model and items through literature investigation and the scenario according to the 4 stages of automation of autonomous vehicle, and preceded acceptance assessment using driving simulator. Total 68 men and woman were participated in this experiment. Results: We drew results of Performance Expectancy (PE), Social Influence (SI), Perceived Safety (PS), Anxiety (AX), Trust (T) and Affective Satisfaction (AS) as the factors that affect Behavioral Intention (BI). Also the drawn factors shows that UX/UA score has a significant difference statistically according to the automation steps of autonomous vehicle, and UX/UA tends to move up until the stage 2 of automation, and at stage 3 it goes down to the lowest level, and it increases a little or stays steady at stage 4. Conclusion and Application: First, we presented the acceptance model of ADAS that is the core technology of autonomous vehicle, and it could be the basis of the future acceptance study of the ADAS technology as it verifies through user experience-based assessment using driving simulator. Second, it could be helpful to the appropriate ADAS development in the future as drawing the change of factors and predicting the acceptance level according to the automation stages of autonomous vehicle through UX/UA score, and it could also grasp and avoid the problem that affect the acceptance level. It is possible to use these study results as tools to test validity of function before ADAS offering company launches the products. Also it will help to prevent the problems that could be caused when applying the autonomous vehicle technology, and to establish technology that is easily acceptable for drivers, so it will improve safety and convenience of drivers.

An Empirical Study on the Factors of SFA (Sales Force Automation) System Acceptance and Usage : Focusing on Salespeople of Insurance Companies (SFA 시스템의 도입과 활용에 영향을 미치는 요인에 관한 연구: 보험회사의 영업사원들을 중심으로)

  • Hahm Yu-Kun;Cho Chi-Sun
    • Journal of Information Technology Applications and Management
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    • v.11 no.3
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    • pp.89-116
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    • 2004
  • Insurance companies are in a fierce race to catch a new customer. In this situation. sales force automation technologies are often used to support customer relationship management strategies. This study sets out a research model predicting SFA(Sales Force Automation) usage through theoretical studies. Survey data were collected from 145 salespeople across 2 firms that had implemented sales force automation tools and hypotheses were tested empirically. Data were analyzed by path-analysis method of AMOS. The major findings of this study are as follows: Computer self-efficacy, user involvement and voluntariness have a statistically significant influence on the positive perceptions of SFA. These perceptions have a statistically significant influence on user satisfaction and usage of SFA. while user satisfaction has a statistically significant influence on SFA usage. This paper concludes with the discussion of these results and their implications for academic researchers and insurance company managers.

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A Study on the Utilization and Satisfaction of Home Automation System -Focused on Residents Living in an Intelligent Apartment- (인텔리전트 아파트 거주자의 홈 오토메이션 시스템 사용현황과 만족도)

  • Kwon, Oh-Jung;Kim, Jin-Young
    • Journal of the Korean Home Economics Association
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    • v.43 no.12 s.214
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    • pp.29-41
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    • 2005
  • The purpose of this study was to define the residents' current uses and satisfaction of a home automation system. The data were collected from 85 residents living in a selected intelligent apartment, from whom 72 were used for the final analysis. The results were as follows: 1) The educational background was the most significant variable affecting differences among the groups in terms of use of the home automation system. 2) Even though the over 50 years age group showed a tendency toward lower technology acceptance, their utilization rates of the home automation system were higher than those of the under 40 years age group. 3) The respondents with dual income showed higher rates of utilization of the home automation system than the single income group. 4) In spite of positive satisfaction level for the home automation system, many improvements were still requested.

Trends of communication network technologies for factory automation (공장 자동화용 네트워크의 기술 동향)

  • Choi, Yobb
    • 제어로봇시스템학회:학술대회논문집
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    • 1987.10b
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    • pp.376-381
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    • 1987
  • There are many kinds of intelligent devices on the factory floor nowadays. Standardized communication methods became a necessity for efficient flow of production information among various systems. MAP (Manufacturing Automation Protocol) based on ISO (International Standard Organization) OSI (Open Systems Interconnection) is gaining acceptance of major industries worldwide.

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The Effect of Both Employees' Attitude toward Technology Acceptance and Ease of Technology Use on Smart Factory Technology Introduction level and Manufacturing Performance (종업원 기술수용태도와 기술 사용용이성이 스마트공장 기술 도입수준과 제조성과에 미치는 영향)

  • Oh, Ju Hwan;Seo, Jin Hee;Kim, Ji Dae
    • Journal of Information Technology Applications and Management
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    • v.26 no.2
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    • pp.13-26
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    • 2019
  • The purpose of this study is to examine the effect of each of the two technology acceptance factors(employees' attitude toward smart factory technology, and ease of smart factory technology use) on the introduction level of each of the three smart factory technologies (manufacturing big data technology, automation technology, and supply chain integration technology), and in turn, the effect of each of the three smart factory technologies on manufacturing performance. This study employed PLS statistics software package to empirically validate a structural equation model with survey data from 100 domestic small-and medium-sized manufacturing firms (SMMFs). The analysis results revealed the followings. First, it is founded that employees' attitude toward smart factory technology influenced all of the three smart factory technology introduction levels in a positive manner. In particular, SMMFs of which employees had more favorable attitude toward smart factory technology tended to increase introduction levels of both automation technology and supply chain integration technology more than in the case of manufacturing big data technology. Second, ease of smart factory technology use also had a positive impact on each of the three smart factory technology introduction levels, respectively. A noteworthy finding is this : SMMFs which perceived smart factory technology as easier to use would like to elevate the introduction level of manufacturing big data technology more than in the cases of either automation technology or supply chain integration technology. Third, smart factory technologies such as automation technology and supply chain integration technology had affirmative impacts on manufacturing performance of SMMFs. These results shed some valuable insights on the introduction of smart factory technology : The success of smart factory heavily depends on organization-and people-related factors such as employees' attitude toward smart factory technology and employees' perceived ease of smart factory technology use.

A Study on the Effects of Perceived Risk Factors of RPA on Acceptance Conflict and Acceptance Intention: RPA Experience, Gender, and ICT Industry as Control Variables (RPA의 지각된 위험요인이 수용갈등 및 수용의도에 미치는 영향: RPA경험, 성별, ICT업종을 통제변수로)

  • Song, Sun-Jung;You, Yen-Yoo;Kim, Sang-Bong
    • Journal of Industrial Convergence
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    • v.20 no.10
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    • pp.137-146
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    • 2022
  • The use of RPA (Robotic Process Automation) has been recently reviewed in various industries, but it seems that it is not being applied to companies faster than ever expected. In this study, three perceived risk factors affecting the acceptance conflict and acceptance intention of RPA technology were proposed and the effects of RPA on acceptance conflict and acceptance intention were investigated using RPA experienced people, gender and ICT industries as control variables. For the research, online survey was conducted targeting office workers and analyzed the results by using SPSS 22.0 and AMOS 22.0. As a result, it was found that among the three perceived risk factors, concern about introduction failure, employment insecurity, and execution errors, employment insecurity and execution errors did not affect the acceptance conflict and acceptance intention of RPA. This research shows that concerns over the introduction failure affected the acceptance conflict and acceptance intention. In addition, the acceptance conflict was judged as a factor of the mediation effect of the acceptance intention. From the perspective of companies that want to apply RPA, the theoretical and practical implications of business management are meaningful in that they can identify and respond to particularly important factors among perceived risks.

Library automation and its impact on library (도서관자동화와 자동화에 의한 영향)

  • 권은경
    • Journal of Korean Library and Information Science Society
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    • v.15
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    • pp.153-178
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    • 1988
  • This paper consists of three chapters. Changes and objectives of library automation are discussed in chapter 1 and 2 respectively. The dominant trends in library automation which begun in 1960's can be described ; the 1960's was dominated by primitive local systems and the 1970's by online networks. And in the 1980's, there is a return to local system but with various options to networks. The major objectives of library automation are to improve speed of technical process, to get economic efficiency, and to provide better services. But the library planning automation should take account of experiences of the others that those objectives are not easily achieved. The impact of automation on a library is discussed in chapter 3. First, emphasis of libraries shifts from a collection orientation to an access orientation. Computer allowed to access not only to materials of their own library but also to those of others. Second, libraries should reconsider all their activities and services. Those must be reorganized by several principles such as rationalization, intelligent use of automation, and maximizing of human self-fulfillment. Third, change on organizational structure is anticipated. Flat organization in stead of existing hierarchy will provide rapid communication for problem - solving and intensify professionalism. Machine with proper capabilities and well programed software are prerequisites for library automation. But beyond these prerequisites, human factor should be stressed as well as mechanical factor. Therefore, understanding of changes due to automation, aggressive acceptance of trend, and su n.0, pport of organization are required in order to get successful results.

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Older People's Innovativeness toward Technologies and Demand of Home Automation System (노년층의 기술수용성향과 홈오토메이션 시스템에 대한 요구도)

  • Kwon, Oh-Jung
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2005.11a
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    • pp.67-72
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    • 2005
  • The purpose of this study was to determine the factors which affect older people's innovativeness toward technologies and factors which affect their demand of home automation system. The study collected data from 289 persons who are 50 years and older with experience living in an apartment currently or past. Innovativeness toward technologies of respondents were low level and the significant factors which affect their innovativeness were age, education, employment, marital status, current housing types, health status of self and spouse, consideration of home automation system for a newly-moved house. Education, employment types, consideration of home automation system for a newly-moved house, and plan for moving were the major factors which affect demand of home automation system. Also, older people's innovativeness toward technologies was the most important factors which affect demand of home automation system. Th results of this study explained that high technologies which are adopted in residential environment should be considered target consumers' abilities and attitudes for acceptance toward new ideas. Especially, for older consumers, various ideas to expand their understanding of new technologies should be developed and the positive effect of technologies to increase the qualify of their later life should be educated.

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Older People's Innovativeness toward Technologies and Demand of Home Automation System (노년층의 기술수용성향과 홈오토메이션 시스템에 대한 요구도)

  • Kwon Oh-Jung
    • Journal of the Korean housing association
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    • v.16 no.6
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    • pp.139-147
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    • 2005
  • The purpose of this study was to determine the factors which affect older people's innovativeness toward technologies and factors which affect their demand of home automation system. The study collected data from 289 persons who are 50 years and older with experience living in an apartment currently or past. Innovativeness toward technologies of respondents were low level and the significant factors which affected their innovativeness were age, education, employment, marital status, current housing types, health status of self and spouse, consideration of home automation system for a newly-moved house. Education, employment types, consideration of home automation system for a newly-moved house, and plan for moving were the major factors which affect demand of home automation system. Also, older people's innovativeness toward technologies was the most important factor which affected demand of home automation system. Th results of this study explained that high technologies which are adopted in residential environment should be considered target consumers' abilities and attitudes for acceptance toward new ideas. Especially, for older consumers, various ideas to expand their understanding of new technologies should be developed and the positive effect of technologies to increase the quality of their later life should be educated.

Information Technology Strategy for Postal Mail Acceptance Service (우편접수 서비스를 위한 정보기술 도입 전략)

  • Chang, Tai-Woo;Na, Dong-Gil;Koo, Hoon-Young
    • The Journal of Society for e-Business Studies
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    • v.14 no.2
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    • pp.57-69
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    • 2009
  • Korea post delivers more than 4.7 billions of mails and parcels per year. Although postal service is invoked by mail acceptance from customers, mail acceptance service is not as mature as sorting or delivery service in terms of automation and informatization. In this paper, we reviewed current status and issues of the mail acceptance service, analyzed relavent technologies and foreign case-studies, and suggest an information strategy plan for better service. According to the strategies, we propose several action plans for applying adequate information technologies. In addition, we address important results of patents analysis for major technologies. The results of this study could contribute to determining the information strategy and the R&D plan for future postal service.

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