• Journal of the Korean Society for Aviation and Aeronautics
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• v.25 no.4
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• pp.76-82
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• 2017

I studied existing research and thesis which are relating emotional labor, job-related stress, and service level to set up the structural model and potential factors that form this structural model. The result showed that emotional labor is affecting job-related stress, service delivery level and customer-oriented activities. And service delivery level is affecting customer-oriented activities under 95% confidence levels. Also from the analysis of group survey by working group, check-in agent's emotional labor is affecting on job-related stress, service delivery level and customer-oriented activities. And service level is affecting on customer-oriented activities. By the result of how emotional labor and customer-oriented activities are related, I strongly believe it contributed the study of emotional labor theory.

• The Korean Journal of Franchise Management
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• v.11 no.1
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• pp.7-17
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• 2020

Purpose - As the competition in the foodservice franchise industry and the market becomes fierce and the entry barrier is lowered, the foodservice franchisor and franchisees strive to increase their competitive advantage in the market. Therefore, the franchisor and franchisees use experience management strategies to enhance the positive experiences of customers visiting the stores. In this regard, this study examines the effects of customer-oriented activities (physical-, social-, health-, and service-oriented activities) on utilitarian and hedonic values, and loyalty using stimulus-organism-response (S-O-R) model and value-expectancy theory. Research design, data, methodology - The data were collected from panels of online survey company, who visited a foodservice franchisee within last month. The survey was conducted for about 15 days from March 7, 2019 to March 21, 2019, and about 3,500 e-mails and messages were distributed to ask for the survey. A total 412 responded and completed the questionnaires. Of the 412 completed questionaires, 12 were discarded due to missing and misinformation data and 400 were retained for further data analysis. Results --The results showed that social oriented activities, health oriented activities, and service oriented activities had positive effects on hedonic value, while physical oriented activities did not have a significant effect on hedonic value. Health oriented activities and service oriented activities had positive effects on utilitarian value, while physical oriented activities and social oriented activities had no significant effects on utilitarian value. Hedonic and utilitarian values also have a positive effect on loyalty. Conclusions - First, food service franchises should provide services and menus in consideration of the health of customers. When a customer visits the store, franchisee should provide more health-oriented food or materials and clean and comfortable conditions so as not to threaten the health of the customer. Second, the food service franchise must build a service-oriented system. Foodservice franchisor need to provide continuous service training not only to the franchisees, but also to the employees of the franchisees. Third, franchise should design a store where customers can form social exchanges through providing various information exchange to customers and making the store as a local community center.

• Journal of Gifted/Talented Education
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• v.15 no.2
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• pp.35-57
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• 2005

As the results of studies based on the Russian Activities-Oriented Theory, the gifted students in many fields have common insights for the true nature of the problem, or the actual state. From Russian Activities-Oriented Theory of view, gifted students have the ability to discern the essential elements involved in each actual state and change of state of things, and to solve the problem, based on these elements. Enhancing these abilities of the students, the educator can develop the average student into a gifted one. This study result of the Russian specialist suggests the possibility of a stream of education that can develop gifted students. Hence, this paper discussed the points and processes of formation of the Russian Activities-Oriented Theory, and inquired on what is the true nature of the problem or the meaning of actual state and how it affects the studies of the student. The paper also investigated the actual conditions of wrong learning about some mathematical concepts and discussed the role of insights to the true nature of the problem in the learning process of the student.

• The Journal of Information Technology and Database
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• v.8 no.1
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• pp.41-65
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• 2001

This study proposes evaluation dimensions of object-oriented systems modelling tools and activities available in object-oriented systems development practices. The dimensions ale developed based on previous research in cognitive psychology, information systems modeling study, and object-oriented systems analysis arid design areas. The proposed dimension is composed of two dimensions. The one dimension includes abstraction levels of modelling and the other includes process and representation in modeling activities. Experts on object-oriented modeling were selected to evaluate the practical validity of the proposed dimensions and applications of major object-oriented modeling tools during systems development project. Most of the tools were observed to be used for representing objects rather than for modeling the process of related objects. The proposed modeling dimension will be evaluated for acquiring general validity in future empirical research.

• Journal of the Korean Home Economics Association
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• v.46 no.5
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• pp.35-61
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• 2008

This study aimed at developing parent education program for family leisure for parents of adolescent children to enable them to pursue happy lives as healthy families with adequate balance of cohesiveness and adaptability and smooth communication between the members of their families after parent education for family leisure. Research procedure of parent education program for family leisure proceeded with establishment of theory and requirement survey through precedent research, design of program, practice of program, evaluation of program and suggestion of revised program model after evaluation. On the basis of evaluation results, parent education program for family leisure aiming at parents of adolescent children can conclusively be revised as follows. The first session aims at understanding of family leisure; the second session aims at improvement of learning effect through education & experience-oriented activities; the third session aims at understanding and paying regard to their children through hobby-oriented activities; the fourth session aims at improvement of social relations through society-oriented activities; the fifth session aims at helping children education through check of communication in family-oriented activities and home-visiting education for etiquette; and the sixth session, the final session, aims at providing information and knowledge on family leisure and letting them gain better understanding of adolescent children.

• Journal of Korea Society of Industrial Information Systems
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• v.7 no.3
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• pp.95-106
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• 2002

As the information technology including Internet not only opened the cyber world but also has evolved as a platform that enables a new generation of businesses and remolds the shape of thinking and the rules of supply chain management (SCM). By using the Theory of Constraints, which seems simple but robust to review the traditional SCM context, the paper proposes a conceptual framework to handle the SCM issues. From the strategic perspective, this paper focuses on three policy constraints: supplier-manufacturer oriented constraints, manufacturer-distributor oriented constraints, and supply chain oriented constraints. To optimize the throughput and sustain the competitiveness of supply chain members in the dynamic business environment, the companies should utilize the potential competency of information technology and consistently perform the activities of removing and/or reinforcing the constraints.

• Knowledge Management Research
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• v.17 no.4
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• pp.77-104
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• 2016

The effective management of R&D employees is critical for a small or medium sized firm's sustainable growth. R&D employees have professional skills and choose expertise-oriented or management-oriented careers in the process of organizational socialization. This study synthetically verifies the direct and indirect effects of R&D employees' social network and self-esteem on their career orientation by organizational commitment based on social network theory and social recognition theory. The research model has been analyzed through structural equation modeling using survey responses from 220 R&D employees at small- and medium-sized firms in Korea. The analysis results show that internal network activities have direct and indirect impacts on organizational commitment and career orientation, but external network activities do not have significant effects on self-esteem, organizational commitment, or career orientation. There is no consensus in prior studies on whether expert orientation and management orientation are distinct concepts. In this study, these two types of orientation are verified as distinct concepts. It is also found that R&D employees' internal network activities are significant factors for a company's growth. A company should implement an educational system of roles and duties using which individuals can pursue career progression. In addition, it is necessary to provide career development programs such as job rotation, mentoring, and career counseling.

• Journal of the Korea Institute of Military Science and Technology
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• v.10 no.1
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• pp.78-85
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• 2007

A gun is still one of the major weapons of a combat ship. To assess the ship's fire control capability which is influenced by tracking system, fire control algorithm, gun, the ship itself, target behavior, environment and engagement situation, simulation system for gun-oriented engagement for surface ship is needed. This paper proposes the process for designing and implementing a gun-oriented engagement simulation system using DEVS(Discrete Event Simulation Specification), which is a formalism based on the set theory. It consists of the following activities : 1) analyzing the characteristics of a gun-oriented engagement, 2) constructing the deterministic model of the combat ship of study with DEVS, 3) modeling properties of each entity showing as stochastic errors. With this process, the gun-oriented engagement simulation system is developed and applied for the combat system under development.

• Journal of Korean Home Economics Education Association
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• v.14 no.2
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• pp.79-95
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• 2002

The Purposes of this study are first to develop the teaching and learning plan for the dress part in high school's Home Economics by the application of the values clarification theory then to apply it to the classroom activities. and lastly to analyze its effects. We developed the master plan for teaching and learning, and developed the 12 hour sub plans including 7 activities and learning materials. The effects of the teaching are as followings: First, When the self-esteem was compared with the whole classes, there was no difference between the twos, but a boy and a girl who were observed as not making a value-oriented life marked higher score in answering the self-esteem. Second. It was found that values clarification theory made student's degree of participation and interest higher and helped them to choose their dresses in the real life.

• Journal of the Korean School Mathematics Society
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• v.11 no.1
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• pp.69-96
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• 2008

The purpose of this paper is to perceive the problems of current geometry education in the middle school mathematics, to develop some learning materials fitted for the mathematising activities based on Freudenthal's learning theories and to analyze the mathematising process followed by teaching-learning activities. For this purpose, we design activity-oriented learning materials for geometry based on Freudenthal's learning theories, and appropriate teaching-learning models are established for the middle school geometry at the 8-NA stage level according to the theory of van Hiele's geometry learning steps. After applied to the practical lessons, the effects of mathematical activities are analyzed.