• 한국항공운항학회지
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• 제25권4호
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• pp.76-82
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• 2017

I studied existing research and thesis which are relating emotional labor, job-related stress, and service level to set up the structural model and potential factors that form this structural model. The result showed that emotional labor is affecting job-related stress, service delivery level and customer-oriented activities. And service delivery level is affecting customer-oriented activities under 95% confidence levels. Also from the analysis of group survey by working group, check-in agent's emotional labor is affecting on job-related stress, service delivery level and customer-oriented activities. And service level is affecting on customer-oriented activities. By the result of how emotional labor and customer-oriented activities are related, I strongly believe it contributed the study of emotional labor theory.

• 한국프랜차이즈경영연구
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• 제11권1호
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• pp.7-17
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• 2020

Purpose - As the competition in the foodservice franchise industry and the market becomes fierce and the entry barrier is lowered, the foodservice franchisor and franchisees strive to increase their competitive advantage in the market. Therefore, the franchisor and franchisees use experience management strategies to enhance the positive experiences of customers visiting the stores. In this regard, this study examines the effects of customer-oriented activities (physical-, social-, health-, and service-oriented activities) on utilitarian and hedonic values, and loyalty using stimulus-organism-response (S-O-R) model and value-expectancy theory. Research design, data, methodology - The data were collected from panels of online survey company, who visited a foodservice franchisee within last month. The survey was conducted for about 15 days from March 7, 2019 to March 21, 2019, and about 3,500 e-mails and messages were distributed to ask for the survey. A total 412 responded and completed the questionnaires. Of the 412 completed questionaires, 12 were discarded due to missing and misinformation data and 400 were retained for further data analysis. Results --The results showed that social oriented activities, health oriented activities, and service oriented activities had positive effects on hedonic value, while physical oriented activities did not have a significant effect on hedonic value. Health oriented activities and service oriented activities had positive effects on utilitarian value, while physical oriented activities and social oriented activities had no significant effects on utilitarian value. Hedonic and utilitarian values also have a positive effect on loyalty. Conclusions - First, food service franchises should provide services and menus in consideration of the health of customers. When a customer visits the store, franchisee should provide more health-oriented food or materials and clean and comfortable conditions so as not to threaten the health of the customer. Second, the food service franchise must build a service-oriented system. Foodservice franchisor need to provide continuous service training not only to the franchisees, but also to the employees of the franchisees. Third, franchise should design a store where customers can form social exchanges through providing various information exchange to customers and making the store as a local community center.

• 영재교육연구
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• 제15권2호
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• pp.35-57
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• 2005

러시아 활동주의 이론을 바탕으로 연구 활동을 편 학자들에 따르면, 영재성이 발현되는 양상은 각 분야에 따라 다르지만 이들 영재들은 사물의 본질을 통찰하는 행위 형태를 공통적으로 지니고 있다고 한다. 다시 말해 러시아 활동주의 이론적 관점에서 본 영재들은 각각의 현상 속에 내포되어 있는 본질적인 요소를 통찰하여 주어진 상황을 자유자재로 변형시키고 해결할 줄 아는 창의적인 특성을 지니고 있다고 보고 있다. 따라서 합목적적으로 조직된 학습 활동을 통해 사물의 본질을 통찰하는 행위 전략을 학습자들에게 길러줄 수 있고 이것을 통해 새롭고 가치로운 것을 창출해 내는 능력을 갖춘 영재로 키울 수 있다고 한다. 이러한 활동주의 학자들이 제시한 연구 결과는 세계 영재교육의 흐름에 있어서 많은 가능성을 시사하는 매우 중요한 부분이 아닐 수 없다. 따라서 본고에서는 러시아 영재 연구의 이론적 배경인 '활동주의 이론'은 무엇이며 또 '사물의 본질을 통찰하는 행위'는 무엇을 의미하고 이것이 아동의 학습 활동을 결정짓는 데에 어떠한 영향을 미치는지에 대해 살펴보았다. 아울러 수학 개념을 학습하는데 있어서 어떠한 사물이나 현상이 안고 있는 본질적인 특성을 파악하지 못해 올바른 학습 활동이 이루어지지 않은 실태를 우리나라 초등학교 아동을 대상으로 조사하였고 이것을 통해 수학 개념을 학습하는데 있어서 본질적-비본질적 특성을 파악하는 통찰 행위가 학습 활동의 성패를 결정짓는 데에 어떠한 역할을 하는지 그 의미에 대해 논하였다.

• 정보기술과데이타베이스저널
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• 제8권1호
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• pp.41-65
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• 2001

This study proposes evaluation dimensions of object-oriented systems modelling tools and activities available in object-oriented systems development practices. The dimensions ale developed based on previous research in cognitive psychology, information systems modeling study, and object-oriented systems analysis arid design areas. The proposed dimension is composed of two dimensions. The one dimension includes abstraction levels of modelling and the other includes process and representation in modeling activities. Experts on object-oriented modeling were selected to evaluate the practical validity of the proposed dimensions and applications of major object-oriented modeling tools during systems development project. Most of the tools were observed to be used for representing objects rather than for modeling the process of related objects. The proposed modeling dimension will be evaluated for acquiring general validity in future empirical research.

• 대한가정학회지
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• 제46권5호
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• pp.35-61
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• 2008

This study aimed at developing parent education program for family leisure for parents of adolescent children to enable them to pursue happy lives as healthy families with adequate balance of cohesiveness and adaptability and smooth communication between the members of their families after parent education for family leisure. Research procedure of parent education program for family leisure proceeded with establishment of theory and requirement survey through precedent research, design of program, practice of program, evaluation of program and suggestion of revised program model after evaluation. On the basis of evaluation results, parent education program for family leisure aiming at parents of adolescent children can conclusively be revised as follows. The first session aims at understanding of family leisure; the second session aims at improvement of learning effect through education & experience-oriented activities; the third session aims at understanding and paying regard to their children through hobby-oriented activities; the fourth session aims at improvement of social relations through society-oriented activities; the fifth session aims at helping children education through check of communication in family-oriented activities and home-visiting education for etiquette; and the sixth session, the final session, aims at providing information and knowledge on family leisure and letting them gain better understanding of adolescent children.

• 한국산업정보학회논문지
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• 제7권3호
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• pp.95-106
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• 2002

As the information technology including Internet not only opened the cyber world but also has evolved as a platform that enables a new generation of businesses and remolds the shape of thinking and the rules of supply chain management (SCM). By using the Theory of Constraints, which seems simple but robust to review the traditional SCM context, the paper proposes a conceptual framework to handle the SCM issues. From the strategic perspective, this paper focuses on three policy constraints: supplier-manufacturer oriented constraints, manufacturer-distributor oriented constraints, and supply chain oriented constraints. To optimize the throughput and sustain the competitiveness of supply chain members in the dynamic business environment, the companies should utilize the potential competency of information technology and consistently perform the activities of removing and/or reinforcing the constraints.

• 지식경영연구
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• 제17권4호
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• pp.77-104
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• 2016

The effective management of R&D employees is critical for a small or medium sized firm's sustainable growth. R&D employees have professional skills and choose expertise-oriented or management-oriented careers in the process of organizational socialization. This study synthetically verifies the direct and indirect effects of R&D employees' social network and self-esteem on their career orientation by organizational commitment based on social network theory and social recognition theory. The research model has been analyzed through structural equation modeling using survey responses from 220 R&D employees at small- and medium-sized firms in Korea. The analysis results show that internal network activities have direct and indirect impacts on organizational commitment and career orientation, but external network activities do not have significant effects on self-esteem, organizational commitment, or career orientation. There is no consensus in prior studies on whether expert orientation and management orientation are distinct concepts. In this study, these two types of orientation are verified as distinct concepts. It is also found that R&D employees' internal network activities are significant factors for a company's growth. A company should implement an educational system of roles and duties using which individuals can pursue career progression. In addition, it is necessary to provide career development programs such as job rotation, mentoring, and career counseling.

• 한국군사과학기술학회지
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• 제10권1호
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• pp.78-85
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• 2007

A gun is still one of the major weapons of a combat ship. To assess the ship's fire control capability which is influenced by tracking system, fire control algorithm, gun, the ship itself, target behavior, environment and engagement situation, simulation system for gun-oriented engagement for surface ship is needed. This paper proposes the process for designing and implementing a gun-oriented engagement simulation system using DEVS(Discrete Event Simulation Specification), which is a formalism based on the set theory. It consists of the following activities : 1) analyzing the characteristics of a gun-oriented engagement, 2) constructing the deterministic model of the combat ship of study with DEVS, 3) modeling properties of each entity showing as stochastic errors. With this process, the gun-oriented engagement simulation system is developed and applied for the combat system under development.

• 한국가정과교육학회지
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• 제14권2호
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• pp.79-95
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• 2002

The Purposes of this study are first to develop the teaching and learning plan for the dress part in high school's Home Economics by the application of the values clarification theory then to apply it to the classroom activities. and lastly to analyze its effects. We developed the master plan for teaching and learning, and developed the 12 hour sub plans including 7 activities and learning materials. The effects of the teaching are as followings: First, When the self-esteem was compared with the whole classes, there was no difference between the twos, but a boy and a girl who were observed as not making a value-oriented life marked higher score in answering the self-esteem. Second. It was found that values clarification theory made student's degree of participation and interest higher and helped them to choose their dresses in the real life.

• 한국학교수학회논문집
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• 제11권1호
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• pp.69-96
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• 2008

본 논문은 현행 중등수학에서 기하교육의 문제점을 인식하고 Freudenthal의 학습이론에 토대를 둔 수학화 활동에 적합한 학습자료의 개발 및 교수-학습활동에 따른 수학화 과정을 분석하는데 그 목적이 있다. 이를 위해 중학교 수학 8-나 단계 기하영역을 중심으로 Freudenthal의 학습 이론과 관련된 활동 중심의 학습자료와 van Hiele의 학습 단계 이론을 토대로 교수-학습 모형을 개발하여 수업에 적용한 후 수학화 활동의 효과를 분석한다.