• Title/Summary/Keyword: Archival User Studies

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Archival Reference Service and Freedom of Information in Korea (기록정보 서비스와 정보공개 - 이용자 중심의 서비스 논쟁을 중심으로 -)

  • Youn, Eunha
    • Journal of Korean Society of Archives and Records Management
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    • v.12 no.2
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    • pp.163-179
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    • 2012
  • The author discusses the nature and scope of archival reference service through the debate to user studies in the 1980s and the 1990s. Until the 1990s, archivists paid little attention to studying their user population. A new approach to archival user service led to the development of various public services of archives and resulted in active interaction with the public. Based on the discussion, the article examines the implication of archival reference service in Korean society.

A Study on Users' Awareness and Needs of Exhibit Services in the Presidential Archive : Focusing on Children and Accompanying Adults (대통령기록관 전시서비스에 대한 이용자 인식 및 요구에 관한 연구 어린이 및 동반 성인 이용자를 중심으로)

  • Kim, Hye-yun;Kim, Ji-hyun
    • The Korean Journal of Archival Studies
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    • no.62
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    • pp.139-183
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    • 2019
  • Today, the archives strive to move towards more open and hospitable spaces for its users and to provide differentiated services based on detailed user needs and behavior for their own survival and development. Building services for children is especially vital in changing public awareness and expanding the customer base. Therefore this study aims to present fundamental data required for improving exhibit services by understanding children users' perceptions and needs. For such purposes, this study examines the cases of both domestic and overseas exhibit services of presidential archives. Also, the study included the surveys of children and parents who have accompanied children visiting the presidential archive and experiencing the exhibit services. This study is meaningful in that it conducted the evaluation of archival exhibit services in the perspective of the children users. In addition, the analysis of children's satisfactions and needs can contribute to the spread of archival culture and the revitalization of children users' visitations.

Archival Platform for Everyone : Archival Design with Social Media Platform Based on User Experience Design (모두를 위한 플랫폼 사용자 경험 디자인을 중심으로 한 소셜미디어 플랫폼 기반 일상 아카이브 설계)

  • Yang, In-Ho
    • The Korean Journal of Archival Studies
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    • no.66
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    • pp.157-201
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    • 2020
  • This study started with the question "Shall we apply the existing record management method to our trivial daily records?" For the general public, we focus on media that thinks more about daily recordings and suggests a better method, suggesting a 'social platform' as a plan, and using the user's visual approach through UX design methodology. The social archive proposed in this study aims to be a 'square' where various people can gather and communicate and share. A space that can record daily life using 'record' as a basic body Purpose It aims to provide the basis for basic research in various fields, and aims to function as a space for communication of various research things such as researchers and researchers, researchers and producers. In order to maintain, focus on the prerequisites of the existing construction, the items to be researched when constructing the daily archive are 'creative methodology to change research items when building a paradigm', 'network with related organizations', 'service plans for persistence', and characteristics of social media. We discussed the possibility of social media as a social archive platform. Finally, while looking at the user experience design process, I designed some features of the social archive and suggested things to do in UX design.

A Study on the Information Use Behavior of Academic Researchers Using Archival Institutions (기록관리기관 이용 학술연구자의 정보이용행태 연구)

  • Seong, Myeon-seob;Rieh, Hae-young
    • Journal of Korean Society of Archives and Records Management
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    • v.20 no.3
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    • pp.119-138
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    • 2020
  • Today's information services in most archival institutions implement the same administrative procedures for general users and academic researchers, leading to issues hindering the latter's research activities. As such, this study presents a direction for the effective provision of information services by investigating and analyzing information sources mainly used by academic researchers, who are one of the major user groups; researchers' use behaviors in archival institutions; and experiences and perceptions on the such institutions' information services. In particular, surveys and interviews were conducted, and 75 questionnaire responses and 8 interview results were analyzed. The results of the analysis were summarized into the researcher's background information, information sources used, behaviors in using archival institutions' services, information service utilization, improvement requirements, and desired services. Through the results' implications, plans for the provision of information services by archival institutions were proposed based on the researchers' needs and preferences.

Construction of Record Retrieval System based on Topic Map (토픽맵 기반의 기록정보 검색시스템 구축에 관한 연구)

  • Kwon, Chang-Ho
    • The Korean Journal of Archival Studies
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    • no.19
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    • pp.57-102
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    • 2009
  • Recently, distribution of record via web and coefficient of utilization are increase. so, Archival information service using website becomes essential part of record center. The main point of archival information service by website is making record information retrieval easy. It has need of matching user's request and representation of record resources correctly to making archival information retrieval easy. Archivist and record manager have used various information representation tools from taxonomy to recent thesaurus, still, the accuracy of information retrieval has not solved. This study constructed record retrieval system based on Topic Map by modeling record resources which focusing on description metadata of the records to improve this problem. The target user of the system is general web users and its range is limited to the president related sources in the National Archives Portal Service. The procedure is as follows; 1) Design an ontology model for archival information service based on topic map which focusing on description metadata of the records. 2) Buildpractical record retrieval system with topic map that received information source list, which extracted from the National Archives Portal Service, by editor. 3) Check and assess features of record retrieval system based on topic map through user interface. Through the practice, relevance navigation to other record sources by semantic inference of description metadata is confirmed. And also, records could be built up as knowledge with result of scattered archival sources.

A Study on the User Acceptance and Change upon Exhibitions of National Archives (국가기록 전시의 의미화에 대한 이용자 수용과 변화에 관한 연구)

  • Jo, Min-ji
    • The Korean Journal of Archival Studies
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    • no.57
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    • pp.5-33
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    • 2018
  • Records, especially the authentic records the nation secured, have an ontological feature of proof that is able to persuade the current present of the past present, and inherent in it is faith that originates from fundamental objectivity. Therefore the image of silence that such strictness of records creates realizes the detonation of specific memories through the act of visual exhibition. This research started from the notion that records achieve social vitality and return through its exhibition, as well as the critical awareness that it 're-mediate' the past and memory through interactions with image. The reason for viewing the archival exhibition as the subject of user analyzation is that in the process where exhibition sorts and arranges records, it is the tool and mediation that most distinctly exposes the identity of the archives. Hence, this research first analyzes national archives, particularly the exhibition of "presidential" records, which is in the center of memory conflict, in the viewpoint of the cultural practice of memory. Afterwards, it discusses empirical research and results on how users accept and resist the meaning of the exhibition through actual surveys of users after their viewing of an exhibition.

The study on the policy of systematical management of the records collected from abroad (해외소재 한국학관련 역사기록의 정보화 방안 연구)

  • Chung, Hye-Kyung;Kim, Sung-Sik
    • The Korean Journal of Archival Studies
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    • no.1
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    • pp.137-188
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    • 2000
  • Korea was highly successful in maintaining a strong tradition of record preservation. However, Japanese imperialism and the Korean war over this century has seen a huge quantity of these once plentiful records either destroyed or relocated overseas. Many of Korea records remain in the custody of foreign archival institutions. Additionally, many records of foreign states concerned with korean affairs, for example, records of the Department of state, in the U.S.A., are of great relevance to Korean modern history. These records which exist in foreign countries are a necessary and invaluable resource in the advancement of Korea studies. After the 1980s, as research interest in Korean modern history increased gradually, much historical material related to Korea was extensively introduced, removed, collected from the U.S.A., Japan, Russia and China etc. by the efforts of pioneering scholars and institutions. Several attempts at collating and publishing this material have been made. Despite this encouraging result, individual scholars and institutions's efforts face problems in relation to removal of records. Firstly, it is repeated nonproductively to remove and collect the same records, for we didn't establish a comprehensive information system, through which the condition of foreign record removal and management is able to be administrated. Secondly, there is no system for arrangement, preservation, use of removed records. For example, finding aids, such as inventory, register, description, isn't prepared for user. A user may usually not understand an accurate context of their creation, preservation removal. Thirdly, almost institution has arranged the removed records among other materials and books. Each institution has a different classification criteria, too. These conditions seem to make a difficulty in national management. This study investigated how the materials for Korea history which has been removed from foreign countries should be managed for effective preservation and use. For these purpose, we investigated the present conditions of removal and management of these materials. Also, we investigated examples of the foreign state, U.S.A. and Japan to have a idea for removal and management policy. Then, This study propose a establishment of information network system as management policy. To administrate removing and managing records effectively, an idea that records belong to the public should be accepted commonly. The policy for management of the record is followings. Firstly, unification of classification is necessary. The records which were removed from foreign countries had better to be classified according to their origins of states and institutions. Secondly, Finding aids should be prepared for user. There are many accession aids such as catalog, register, inventory for user in archives. This will be a efficient method for management. When a record is removed, a card for description of contents must be composed. Thirdly, a digital input and network system establishment is necessary. It will help to manage a condition of removed records. A digital input and management system establishment is not just a project of digitalizing records. At present, various finding aids need to be introduced to make a database for records and archives. An search using only 'search engine' may make a difficulty in finding materials because such method is apt to have too much or little result. So, classification, arrangement, description, response-service should be integrated in these system. The recent technical advancement give a opportunity to realize this idea. Above all, these procedure should be archival process.

Copyright Issues to User-Contributed Content in Participatory Digital Archives (참여형 디지털 아카이브에서의 이용자기여콘텐츠에 관한 저작권 고찰)

  • Kim, Su-jin;Sinn, Donghee
    • The Korean Journal of Archival Studies
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    • no.49
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    • pp.5-49
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    • 2016
  • This study investigates how participatory digital archives should handle user-contributed content in order to legitimately collect from and make available to users according to current copyright laws and related regulations. In doing so, this study surveys the current national and international copyright laws that would apply for digital contents in archives. It also reviews the existing literature that analyzes the understanding and interpretation of regulations and specific infringement cases. Then, it examines the cases of participatory digital archives as to how they deal with the copyright issues to user-contributed content and provide guidance to users in this respect. Based on such analysis, the study suggests a few methods of how digital archives acquire necessary rights for the user-contributed content being housed in archives and how they provide useful guidance to users about their rights and responsibilities. These methods include terms and conditions for contribution/service and essential elements in terms, contributor agreements and their details, and other user guidelines.

A Case study analysing the users of archives through web analytics (웹애널리틱스를 이용한 아카이브 이용자 분석 사례 연구)

  • Lee, Hyoeun;Yim, Jin Hee
    • The Korean Journal of Archival Studies
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    • no.45
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    • pp.83-120
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    • 2015
  • Record Information Services is an aggressive action of connecting documentaries focusing on the information needs of user. However, recent studies on the parliament's written information service recognize the necessity that it should segment the user's information requests, and provide personalized service, but have not discussed for specific cases or measures. While the importance of Web services written with the proliferation of information and popularization of the Web is emerging right to know but, it is not being performed properly by lack of sufficient manpower and budget along with lack of recognition in hands-on sites upon the user analysis. So, while increasing the efficiency of the hands-on workers of Record Information Services, the introduction of analytical tools that can be utilized in low budget agencies is needed. Web analytics is to analyze the behavior by analyzing Web logs which web users have left you visit the site. To estimate the behavior they want to request information of the analyzed Web user aims to provide a Web service, the Web service further continued improvement. There are several types that include among them Google Analytics offering a variety of analysis items for free and all over the world, many people are already using. This study introduces a Google Analytics web analytics focused and proposes a service improvement plan with specific web user segmentation analyzes the cases of Korea Democracy Foundation of Open Archives introduces them to the actual institutions.

A Study on Constructing and Customizing an AtoM System (AtoM 시스템의 구축과 커스터마이징 방법에 관한 연구)

  • An, Dae-Jin;Kim, Ik-Han
    • The Korean Journal of Archival Studies
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    • no.45
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    • pp.5-50
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    • 2015
  • In 2012, the International Council on Archives(ICA) distributed AtoM public release, an archival description software based on web, for free to support small archival institutions. The purpose of AtoM project was to let a single or multiple repositories describe archival materials based on ICA descriptive standards and access via a web browser. The value of AtoM project is to promote actual business experience by sharing technical expertise and form active community between users and developers. Recently, there is a growing interest in open source software in the field of domestic record management. This interest is to not only reduce cost, but to escape technology dependencies and to address requirements on the field. The critical mind of this study lies in the fact that there is no practical methodology to establish AtoM system. Even when using AtoM itself, basic tasks such as the migration of the existing data or the improvement of user interface are required. That is why this study suggests the process and methodologies to establish and customize archival information system based on AtoM software.