• Title, Summary, Keyword: Aviation security screener

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A Study on the Effect of Job Satisfaction Factors and Service Delivery Perception of Aviation Security Screener Affecting Job Satisfaction (항공보안요원의 직무만족요인과 서비스 제공의식이 직무만족에 미치는 영향에 관한 연구)

  • Chung, Hwang Yong;Kim, Ki Woong;Kim, Ki Sung;Lee, Jong Sung;Yi, Yong Ki
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.20 no.4
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    • pp.91-105
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    • 2012
  • This study, the cause of an aviation security employees' job satisfaction and dissatisfaction will be understood and the data can be used as evidence to explain the position of the employees. Moreover, the results of this study shall be conducted to increase the level of service delivery and also to remove unsatisfactory factors. Thus, according to this research survey shows the understanding of the job satisfaction and service delivery influences on the overall job satisfaction of a secure enterprise's security screeners. As a results, by improving the job satisfaction of aviation security screeners, the world's most safe, convenient service and quick airport service delivery could be achieved. Therefore, in order to improve the level of Korea and the international competitiveness of airlines, the promotion of job satisfaction of employees would be very important. Moreover based on the results of this study, the advanced research on the recognition differences for service evaluation between the customers and security screeners are needed.

Effects of Shift Pattern and Expertise on Perceived Workload and Performance for Aviation Security Screeners (항공보안검색요원의 교대근무유형과 경력에 따른 주관적 업무부하와 수행)

  • Chung, Eun Kyoung;Shin, Younghwan;Sohn, Young Woo
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.24 no.3
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    • pp.1-9
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    • 2016
  • The study examined the effects of shift pattern and expertise on perceived workload and performance for aviation security screeners. 18 security screeners participated in this study, in which data were analyzed by dividing them into two groups (experts vs. less-experts). We measured their perceived workloads and performances (i.e., reading time through X-ray) as a function of shift pattern and time condition. As a result, highly experienced screeners (experts) showed high workload during the morning shift, while lowly experienced screeners (less-experts) reported high workload during the full-day and the afternoon shifts. In addition, less-experts took a longer time to inspect the baggage when they worked for the full-day and the afternoon shifts. Particularly, in the last time slot of the full-dat shift, expert screeners had a high workload, while both groups showed a high-level of workload at around 17:30 in the afternoon shift.

Airport security supervisor's individual attitude effets on the screening equipment factors (공항보안감독관의 개인태도가 검색장비 운영요인에 미치는 영향)

  • Jung, Joo-Sub
    • Korean Security Journal
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    • no.29
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    • pp.279-300
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    • 2011
  • Countries recognize seriousness and concern about aviation terrorism, try to stamp out of it but aviation terrorism has been increasing in the world. Airport security is completely up to the result of security screening for passengers, check-in baggages and cargo at the check point. To complete effectively human and physical screening at the airport, it is essential to secure modernized screening equipment and specialized security screener, and airport security supervisor to supervising them. In this study, A survey conducted to find out the effect on screening equipment operating factors of airport security supervisor's individual attitude. The results of the study are as follow First, the duty view of airport security supervisor meaningfully affect expertise of screening equipment operating factors, satisfaction, reliability, and education and training, national point of view meaningfullly doesn't affect screening equipment operating factors. Second, the working condition effects on the education and training, if the working condition is getting better, intent to change occupation is getting lower. Third, duty stress meaningfully effects on the intent to change occupation, now airport security supervisor works in poor condition. Therefore, airport security supervisor needs to be prude of protecting the airport from the terrorism and various attacks and various kinds of aviation security regulations and procedures and comply with operating standards and keep the life of the country and its people, and needs to change awareness. And It is nessasary for government or airport authority or airline to prepare countermeasure for the improvement of their labor conditions.

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