• Journal of Korea Society of Industrial Information Systems
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• v.10 no.4
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• pp.40-53
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• 2005

Recently, many companies and organizations have interests in 'Business Process Management Systems (BPMS)'. In this research, we surveyed and analyzed the objects and the required functions of BPMS for companies to implement BPMS. The Delphi Method was employed for this research. As a result, the categorization of the objectives and required functions, and weights representing the importance of functions are established. Finally, discussions on the framework to evaluate and select the effective BPMS solutions for each company or organization are proved.

• Asia pacific journal of information systems
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• v.17 no.3
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• pp.105-130
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• 2007

Recently, there is a substantial interest in implementing Business Process Management System(BPMS) among enterprises with the purpose of business process innovation. BPMS redesigns and coordinates business processes in terms of both automated steps and human involvement in order to maximize the value of both involved people and systems. The reason why BPMS is getting attention from top managers is that it has the possibility to optimize the business processes by cycling the process of modeling, execution, monitoring, evaluation, and redesigning work processes. Thus, it has created high expectations about not only productivity improvement but also business process innovation. However. having an innovative nature, which is used for process innovation, BPMS implementation has great potential to stir up employee resistance. The analysis and the discussion about the prevention of the resistance against IS(Information Systems) is important because IS change the way people work and also alter the power structure within the organization, in general. The purpose of this study is to investigate factors that have an impact on the effective adoption of BPMS at the enterprise level. To find out these factors, this study considers two characteristics of BPMS: First. BPMS shares some characteristics with other enterprise-wide IS such as ERP. Second, it has special BPMS-specific characteristics. Due to the lack of previous research on BPMS adoption, interviews were carried out with IT-consultants and CIOs who conducted BPMS projects previously to find out BPMS-specific features that would make BPMS unique when compared to other enterprise-wide IS. As a result, the monitoring function was chosen as the main BPMS-specific factor. Thus, this paper reviewed studies both on enterprise-wide IS adoptions, which applied Technology Acceptance Model (TAM) and secondly on computer based monitoring to find out factors that would influence the employees' perception on the monitoring function of BPMS. Based on the literature review, the study suggested three factors that would have an impact on the employee's perception of the monitoring function: fairness of enterprise evaluation system, fairness of the boss, and self-efficacy of their work. Three factors that would impact the enterprise-wide IS adoption were also set: the shared belief in the benefit of BPMS, training, and communication. Then, these factors were integrated with TAM. Structural equation modeling was used to test hypotheses, out factors that would impact the employees' perception on the monitoring function of BPMS. Based on the literature review the study suggested three factors that would have an impact on the employee's perception of the monitoring function: fairness of enterprise evaluation system, fairness of the boss, and self-efficacy of their work. Three factors that would impact the enterprise-wide IS adoption were also set: the shared belief in the benefit of BPMS, training, and communication. Then, these factors were integrated with TAM. Structural equation modeling was used to test hypotheses. The data analysis results showed that two among three monitoring function related factors - enterprise evaluation system and fairness of the boss - were significant. This implies that employees would worry less about the BPMS implementation as long as they perceive the monitoring results will be used fairly for their performance evaluation. However, employees' high self-efficacy on their job was not a significant factor in their perception of the usefulness of BPMS. This is related to cases that showed employees resisted against the information systems because they automated their works (Markus, 1983). One specific case was an electronic company, where the accounting department workers were requested to redefine their job because their working processes were automated due to BPMS implementation.

• Management & Information Systems Review
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• v.31 no.4
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• pp.433-444
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• 2012

The purpose of this study is to develop the evaluation model of BPMS(business process management systems) based on AHP(analytical hierarchy process). In this study, we draw some criteria to select BPMS solution from a experts panel. And, we develop an evaluation model based on AHP method. As a result, each organization can select the effective BPMS solution from the proposed evaluation model.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2006.11a
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• pp.211-231
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• 2006

This study integrated the factors for enterprise-wide IS implementation and BPMS-specific factors to examine factors for effective BPMS implementation. We interviewed IT-consultants and CIOs who conducted BPMS projects. As a result, monitoring function has been agreed as a main BPMS-specific factor. We reviewed literature on BPMS implementation and Computer-based monitoring and integrated the factors from the literature with TAM. We used structural equation modeling to test hypotheses and found some organizational factors such as reward management, boss' fairness were significant.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2006.05a
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• pp.1728-1732
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• 2006

BPMS 기반 논문투고편집 프로세스 포탈은 '논문투고/편집 프로세스모델' 을 기반으로 논문투고 알림, 편집위원 선정 등의 할 일을 챙겨주는 BPMS 기반에 업무목록, 처리화면 및 논문진행상황 등의 논문상태정보에 대한 개인화된 View를 제공하는 Web Portal System이다. 본 논문에서는 논문투고편집 프로세스를 대상으로 BPMS 기반 포탈에 대한 Architecture 를 제안하고, 이를 대한산업공학회지의 논문 편집프로세스를 대상으로 하여 프로토타입을 개발하여 검증하였다. 또한 본 논문에서는 유지보수에 대한 용이성 및 향후 요구사항 변화에 쉽게 대처하기 위한 것으로서, Rule 기반의 Configuration Framework을 제시하였다.

• Korean Management Science Review
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• v.25 no.3
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• pp.73-85
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• 2008

First we provide an overview of how virtual enterprise works, including the lifecycle of a virtual enterprise, expected benefits from a virtual enterprise, and various types of collaborative networks. Next we focus on a problem encountered in the port logistics industry and suggest that implementation of a virtual enterprise can be a good solution to the problem. Then we suggest a prototype of the virtual enterprise in the port logistics industry and a freight transportation process as a business process in the prototype. And then we introduce major functions of the business process management system (BPMS) which, in general, can be regarded as a tool to create the virtual enterprise. Finally by adopting a specific BPMS, we illustrate how to design and implement the freight transportation process in the prototype.

• The Journal of Society for e-Business Studies
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• v.13 no.3
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• pp.51-66
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• 2008

The Business Process Management System(BPMS) has received more attentions as companies increasingly realize the importance of business processes. However, traditional BPMS has focused mainly on correct modeling and exact automation of process flow, and paid little attention to the achievement of final goals of improving process efficiency and innovating processes. BPMS usually generates enormous amounts of log data during and after execution of processes, where numerous meaningful rules and patterns are hidden. In the present study we employ the data mining technique to find out useful knowledge from the complicated process log data. A data model and a system framework for process mining are provided to help understand the existing BPMS. Experiments with the simulated data demonstrate the effectiveness of the model and the framework.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.1 no.1
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• pp.157-178
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• 2006

BPMS implementation in L Electronics, which started in 2003, was spotlighted in the IS Project and research area. L Electronics has conducted process innovation with the goal of being one of the Global Top 3 brands. Continuous business environment changes because of globalization and speedy development of information technology have caused changes in business process and functions. This case examines its efforts for optimizing business process continuously and systematically with BPMS and discusses the implication and potential of business process innovation with BPMS.

• IE interfaces
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• v.21 no.4
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• pp.435-443
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• 2008

RFID (Radio Frequence Identification) is emerging technology and it is used for many fields. The research about RFID has been focused on hardware such as increasing hitting ratio. But recently the research about how and where RFID can apply is going on. Especially people are doing research about connecting RFID with existing information system. In this paper, when BPM manage RFID based manufacturing operation process, we show components which is needed and how we can obtain the components. And we apply this to straw manufacturing process on experiment. The claim-handling process and order-handling process which need improvement in straw manufacturing are chosen and we improve those processes. For executing the improved process, we define components which are database, data acquisition workflow and real-time event processing system and then we make prototype system.

• The Journal of Information Systems
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• v.17 no.4
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• pp.321-340
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• 2008

Collaborative planning, forecasting and replenishment (CPFR) is the most recent successful management initiative that provides supply chain collaboration. By adopting CPFR, companies can dramatically improve the effectiveness of supply chain. The CPFR process has three major sub-processes; planning, forecasting and replenishment, which are formed by a number of steps. Despite the existence of a detailed and comprehensive process model, which is published by the Voluntary Interindustry Commerce Standards Association, in practice CPFR can take a number of different forms. Therefore, this research suggests that business process management system (BPMS) can be utilized as a base system on which a CPFR is consistently constructed and implemented, regardless of a number of its possible forms. We illustrate how a CPFR protype is implemented by using a BPMS and then describe how the prototype is agilely extended to adopt a variety of changes of CPFR collaboration process.