• 제목/요약/키워드: Business Process Simulation

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A Methodology for Integrating Business Process and Simulation for Business Process Redesign

  • Kim, Joong-In;Yim, Dong-Soon;Choi, Jung-Sang;Kim, Keun-Chong
    • International Journal of Quality Innovation
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    • 제6권1호
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    • pp.74-97
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    • 2005
  • IDEF0 is the IEEE standard for functional enterprise modeling and has been used for business process modeling or process mapping in US and Europe. But it does not reflect the potential benefits of modeling and simulation of the dynamic aspects of an enterprise or a system. On the other hand, simulation tools concentrate mostly on the simulation of material flows and are difficult to include information flows and control flows. Additionally, the simulation models that include elements such as queues, event generators and process nodes is a visual interactive representation for the model builder, but is inconvenient for the domain expert. In an attempt to fill that void, we provide an integration of business process and simulation models in this paper. An enhancement of the IDEF0, called parameterized IDEF0, is proposed and its conversion mechanism to network simulation model is developed. Using this methodology, business process models for alternative systems can be evaluated and compared through simulation on time, cost, and quality metrics. As an application of the proposed methodology, economic evaluation of EDI (Electronic Data Interchange) for time-based BPR (Business Process Redesign) is demonstrated. In addition to BPR, the developed methodology may be further integrated with ABC (Activity Based Costing), TQM (Total Quality Management), and economic evaluation of information systems.

Role 개념에 근거한 비즈니스 프로세스 시뮬레이션 모형 구축 및 분석 (Business Process Simulation Modeling and Analysis Based on Role-Based Modeling Concept)

  • 조윤호;김재경;김성희
    • Asia pacific journal of information systems
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    • 제8권2호
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    • pp.69-83
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    • 1998
  • Some simulation tools have been developed to support business process reengineering. These tools can be used to not only analyze an as-is model of the existing process but also assess the potential value and feasibility of to-be models. But most of them are restricted to analyzing and redesign of the workflow only. Little attention is paid to the organization of people and their roles. This paper Presents a new methodology for business process simulation modeling and analysis. The methodology is based on the concepts of roles and customer-supplier chains. So the proposed methodology allows for tracking people and their roles affected by reengineering the business process. It enables one to analyze and evaluate not only workflow, but roles that are part of the flow. This paper developed a simulator to systematically construct simulation models and conduct simulations easily and efficiently. A case study is also presented as an illustrative example.

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경영 교육을 위한 경영 모의 게임의 활용 방안: 개발 과정 및 교육 방법을 중심으로 (How to use Business Simulation Game for Business Education: Based on the Development Process and Business Education Method)

  • 김상수
    • 경영정보학연구
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    • 제7권1호
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    • pp.41-63
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    • 2005
  • 디지털 기술이 발전함에 따라서 다양한 에듀테인먼트 유형의 컨텐츠가 경영 교육 분야에 활용되고 있다. 그 중에서 현실 세계를 가상 게임화 해서 기업 경영을 체험해 보는 경영 모의 게임(business simulation game)이 경영 교육 분야에서 널리 활용되고 있다. 외국의 많은 대학과 기업에서는 경영 모의 게임을 경영 교육 도구로서 널리 활용하고 있으나 국내에서는 상대적으로 널리 활용되고 있지 못하는 상황이다. 본 연구에서는 지난 2년 반 동안 산학 협동으로 개발한 경영 모의 게임을 소개하고, 이를 이용한 경영 교육 활용 방안을 제시하고 있다. 먼저 경영 모의 게임의 개발 방법, 구조, 진행 방법을 중심으로 경영 모의 게임의 개발 과정을 설명하고 있다. 다음에 경영 모의 게임을 경영 교육에 활용하기 위한 방안으로서 교육 효과, 장점/단점, 교육 대상, 교육 효과 강화 방안, 경영 미션, 교육 계획안, 평가 방법을 중심으로 논의하였다.

조선 선체 생산설계 일정 계획을 위한 상세 이산사건 모델링기반 비즈니스 프로세스 시뮬레이션 (High-level Discrete-event Modeling-based Business Process Simulation for the Scheduling of the Ship Hull Production Design)

  • 손명조;김태완
    • 한국CDE학회논문집
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    • 제18권3호
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    • pp.224-233
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    • 2013
  • For the scheduling and the job assignment of the ship hull production design which is a process-based work, we suggest the simulation-based scheduling using the discrete-event-based business process simulation. First, we analyze the ship hull production design process from the perspective of a job assignment to make it into the simulation model using DEVS (Discrete Event System Specification) which is the representative modeling method for a discrete-event simulation. Based on the APIs of the open-source discrete-event simulation engine, we implement the simulation using the Groovy script. We develop the scenario generator in which the user defines detail information of the construction drawing and its member blocks, and design engineers information, and the various setting for the simulation including the job assignment strategy. We use the XML files from this scenario generator as inputs of simulation so that we can get simulation result in forms of Gantt chart without changes of the simulation model.

CIM을 이용한 PZT 프리폼의 제조공정에 대한 유한요소해석 (FEA for Fabrication Process of PZT Preform Using CIM)

  • 신호용;김종호;장종수;백승민;임종인
    • 한국세라믹학회지
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    • 제46권6호
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    • pp.700-707
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    • 2009
  • This paper described finite element analysis (FEA) for fabrication processes of PZT perform using ceramic injection molding (CIM). The viscosity and the PVT characteristics of the manufactured PZT feedstock were measured. The filling patterns, pressure and temperature distributions of the preform were analyzed with TIMON 3D packages during CIM process. The geometrical variables such as gate type, location, and base thickness of the preform were considered. Also the fabrication conditions of the preform were optimized during the entire CIM process. Based on the simulated results, the various good perform was easily fabricated with the CIM process.

A Moderating Role of Personal Need for Structure on the Effects of Process versus Outcome Simulations on the Evaluation of Really New Products

  • Kim, Jun San;Hahn, Minhi;Yoon, Yeosun
    • Asia Marketing Journal
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    • 제14권4호
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    • pp.77-94
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    • 2013
  • Really new products (RNPs) provide novel benefits yet many consumers are reluctant to accept these highly innovative new products. Previous literature has shown that mental simulation is an effective method for enhancing the evaluation of RNPs. However, Castano et al. (2008) and Zhao, Hoeffler, and Zauberman (2011) demonstrate conflicting results as to which type of mental simulation (i.e., process versus outcome) is more effective for the enhancement of RNP evaluation. The authors try to reconcile these results by incorporating a moderating variable which is personal need for structure (PNS). PNS is an individual difference variable that taps the differences in people's propensity to cognitively structure and simplify their environment (Neuberg and Newsom 1993). From the analysis of the previous two works, the authors point out that consumers' susceptibility to uncertainty may contribute to the different results, and suggest that this susceptibility is dependent on consumers' PNS. To test the hypotheses established, an experiment was conducted. Waterless washing machine was presented as a RNP and PNS was measured by using the 12-item PNS Scale (Thompson et al. 2001). The results of the study show that for high-PNS consumers, process simulation is more effective than outcome simulation for enhancing the evaluation of a RNP, whereas for low-PNS consumers, outcome simulation is more effective than process simulation. This research contributes to the mental simulation and new product literature by suggesting and verifying that PNS moderates the effects of process versus outcome simulations for enhancing the evaluation of RNPs. This research provides important managerial implications for marketing managers of RNPs, indicating that they should take account of the target consumers' PNS in planning marketing communications. Specifically, when targeting high-PNS consumers, marketing communications that encourage process simulation may be more effective than those that encourage outcome simulation. In contrast, when targeting low-PNS consumers, marketing communications that encourage outcome simulation may be more effective than those that encourage process simulation.

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BPM에서의 업무효율성 향상을 위한 포괄적 접근법 (A More Comprehensive Approach for Enhancing Business Process Efficiency)

  • 이승현;조남욱;배혜림
    • 한국전자거래학회지
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    • 제12권1호
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    • pp.73-87
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    • 2007
  • 세계 주요 기업들을 중심으로 비즈니스 프로세스를 보다 표준화하고, 명확화하려는 움직임이 어느 때보다 두드러지고 있다. BPM은 이러한 시도를 구현할 수 있는 적합한 도구로서 주목받고 있다. 최근 BPM으로 구현된 프로세스를 보다 효율적으로 실행하는 것이 이슈로 대두되고 있다. 본 논문에서는 프로세스 효율성을 크게 프로세스 엔진과 업무담당자 관점에서 이를 해결하고자 한다. 프로세스 엔진 관점에서는, 엔진이 사용자에게 업무를 얼마나 효율적으로 전달하는지 바라본다. 업무담당자 관점에서는, 전달된 업무를 각 업무담당자가 어떻게 처리하는지에 주목한다. 본 연구는 각 단계에서만 효율성을 고려해왔던 과거 연구와는 달리, 두 단계에서 모두 효율적일 수 있는 방법론을 제안하며, 이를 실험을 통해 유효성을 검증한다.

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효율적인 비즈니스 프로세스 진단 및 설계를 위한 프로세스 마이닝과 시뮬레이션 통합 프레임워크 (Integrated Framework of Process Mining and Simulation Approaches for the Efficient Diagnosis and Design of Business Process)

  • 아체 사레이도렛하니;한관희
    • 한국콘텐츠학회논문지
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    • 제17권5호
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    • pp.221-233
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    • 2017
  • 급변하는 외부 환경에서 생존하기 위해 대부분의 기업은 비즈니스 프로세스를 혁신하거나 개선하고자 노력하고 있으며, 이를 위해 많은 기업들이 프로세스 운영에 BPM (Business Process Management) 개념을 도입하고 있다. 기업에서 BPM 단계는 진단-설계-구현-실행 순으로 진행되는데, BPM 생애 주기에서 통상적으로 비즈니스 프로세스의 진단은 지금까지 주로 인터뷰나 설문지 또는 프로세스를 직접 관찰하는 방식과 같이 수작업으로 이루어졌다. 비즈니스 프로세스의 (재)설계 방법도 주로 백지 상태에서 시작하여 전문가의 지식에 의존하는 수작업 방식으로 이루어져 왔다. 이 연구의 목적은 프로세스 진단 단계에서 프로세스 마이닝을 이용하여 자동으로 생성된 프로세스 모델과 통계량을 (재)설계 단계에서도 공유함으로써 별개로 행해지던 진단과 설계 업무를 통합하려는 것이다. 이러한 시도의 궁극적인 목표는 비즈니스 프로세스 진단과 설계 업무를 자동화하려는 것이다. 제안 프레임워크를 구현하고 유용성을 제시하기 위해 두 개의 사례 연구를 행하였다.

CONSTRUCTION BUSINESS PROCESS AUTOMATION USING WORKFLOW TECHNOLOGY

  • Dong-Eun Lee
    • 국제학술발표논문집
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    • The 1th International Conference on Construction Engineering and Project Management
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    • pp.569-574
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    • 2005
  • This paper presents the core technology of Construction Business Process Automation to model and automate construction business processes. Business Process Reengineering (BPR) and Automation (BPA) have been recognized as one of the important aspects in construction business management. However, BPR requires a lot of efforts to identify, document, implement, execute, maintain, and keep track thousands of business processes to deliver a project. Moreover, existing BPA technologies used in existing Enterprise Resource Planning (ERP) systems do not lend themselves to effective scalability for construction business process management. Application of Workflow and Object Technologies would be quite effective in implementing a scalable enterprise application for construction community. This paper present the technologies and methodologies for automating construction business processes by addressing how: 1) Automated construction management tasks are developed as software components, 2) The process modeling is facilitated by dragging-and dropping task components in a network, 3) Raising business requests and instantiating corresponding process instances are delivered, and 4) Business process instances are executed by using workflow technology based on real-time simulation engine. This paper presents how the construction business process automation is achieved by using equipment reservation and cancellation processes simplified intentionally.

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