• Title/Summary/Keyword: Car Sharing

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Fostering Attitudes and Customer Satisfaction for Sustainability by Electric Car-Sharing

  • LEE, Jinseo;CHO, Yooncheong
    • The Journal of Industrial Distribution & Business
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    • v.12 no.5
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    • pp.37-46
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    • 2021
  • Purpose: The purpose of this paper is to explore factors that affect electric car-sharing by highlighting issues of environmental sustainability and customer attitude and satisfaction. Research design, data and methodology: This study examined customers' perception on those issues by using electric car-sharing as usages of both electric car and car-sharing play a key role to improve sustainability. Online survey was applied to collect the data. This study also applied factor and regression analyses for data analysis. Results: The results of this study showed that effects of proposed factors including cost efficiency, emotion, safety, health, and sustainability on attitude toward electric car-sharing on attitude were significant. The results also showed that the effects on intention, satisfaction, and loyalty were significant. Conclusions: This study provides policy and managerial implications. By dealing with factors of electric car-sharing service, this study offers necessity of better strategies and policies for electric car-sharing service to electric car businesses and policy makers. This study also suggests that businesses should develop appropriate strategies for the improved usage of electric car-sharing by considering sustainability and improving relationships with customers. Further, government should consider to develop proper policies for sustainability by promoting the usages of electric car-sharing.

Motives for Participating in Sharing Economy: Intentions to Use Car Sharing Services

  • Joo, Jae-Hun
    • Journal of Distribution Science
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    • v.15 no.2
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    • pp.21-26
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    • 2017
  • Purpose - Sharing economy is a promising research topic as a complementary approach for solving difficult issues resulting from market economy. Motive factors for consumer participation in sharing economy are necessary to facilitate the growth of sharing economy. This study analyzes motives for participating in sharing economy using samples from a car sharing service in South Korea. Research design, data, and methodology - Four hypotheses drawn from a new research model integrating the relationships between economic and social value, social value, and the intention to use sharing economy services were proposed. 292 valid samples were collected from Socar users in South Korea. Multiple regression analysis was employed to test the hypotheses. Results - An empirical study identified the importance of convenience and time savings as determinants of intention to use continuously a car sharing service. Cost savings and social value did not significantly influence the intention to use car sharing service. Conclusions - The present study implies that managers working in sharing economy don't have to miss a role of convenience. Although a new finding implies that convenience is an important factor influencing car sharing service, the present study has a limitation of generality that samples are mostly collected from the age range of 20 to 30 years.

Car-sharing in Overseas and Introduction to Korea (Car-sharing의 해외사례 및 국내 도입 효과 추정)

  • Lee, Jae-Yeong;Choe, Gi-Ju;Jeong, U-Hyeon
    • Proceedings of the KOR-KST Conference
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    • 2007.11a
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    • pp.180-187
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    • 2007
  • Car-sharing은 차량소유(Car ownership)의 대안으로서 개인이나 법인에게 차량을 한 시간의 짧은 단위로 이용하도록 하는 회원제 프로그램이다. 이는 차량을 보유하는 편리함 대신에 차량을 공동 이용함으로써 운영비용을 절감할 수 있다. 15년여 전 스위스에서 시작되어 현재는 유럽, 북미, 일본, 싱가포르 등에서 활성화되어 있고, 유럽에서는 대중교통과의 연계서비스까지도 실시하여 그 효과를 증대시키고 있다. 국내에서는 아직 기업의 수익성 사업으로 시도된 사례는 없으나 최근 서울 성산동 주민의 자발적인 참여로 6개 팀이 한 차량을 이용하는 형식으로 시도되어 이제 그 첫걸음을 떼고 있다. 본 논문에서는 Car-sharing에 대한 개념, 정의 및 택시나 렌터카 등 유사수단과의 비교, 그리고 해외에서 현재 운영 중인 Car-sharing 프로그램의 사례를 소개하고, Car-sharing 도입 시 발생하는 개인의 운영비용 절감뿐만이 아닌 차량통행 감소, 주차 수요 감소, 대중교통 이용률 증가, 오염물질 배출 저감, 교통 혼잡 감소 등 많은 종류의 사회적 편익을 국내 도입 시를 가정해 비용과 함께 개략적으로 추정, 편익-비용 분석을 통해 그 경제적인 효과를 검토하였다.

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Study on the Local Factors Affecting Availability of Car-Sharing in Seoul (서울시의 카셰어링 이용도에 대한 지역적 요인특성분석)

  • Choi, Hyunsu;Park, Juntae
    • Journal of the Korean Society for Railway
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    • v.17 no.5
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    • pp.381-389
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    • 2014
  • This research focuses on the current trend of 'Sharing Transportation' to clarify the regional factors having a decisive effect on the use of Car Sharing. To accomplish this, the current research is built a Database of the regional characteristics of Car Sharing spots based on railway stations in Seoul and performed an analysis of the primary regional factors affecting Car Sharing usage. As a result, we found conclusive factors affecting the use of Car Sharing. This research can be utilized for establishing strategies and effective measures to support the use of Car Sharing and sustainable development with respect to issues of motorization.

A Study of Perceived Value and Intention to Use for Car Sharing Service : Based on User Experiences Serviced by Seoul Car Sharing (차량공유 서비스에 대한 지각된 가치와 이용의향에 관한 연구 : 서울시 나눔카 서비스 이용자를 중심으로)

  • Park, Keon Chul;Song, In-Kuk
    • Journal of Internet Computing and Services
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    • v.20 no.2
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    • pp.109-118
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    • 2019
  • The purpose of this study is to deliver both market-practical and civil-centric political implication for sharing economy by investigating the nature of consumer-adoption for car-sharing service. With the global interest and market proliferation of the sharing economy, various service models for sharing idle resources have also been released in Korea. Particularly, in case of car sharing service, public - private partnership projects are spreading rapidly in various local governments including Seoul, along with the growing demand for alternative transportation system centering on the urban area. This study conducted an empirical study on the process of accepting the car sharing service by analyzing the data collected from users of the car sharing service "Sharing Car(Nanum Car)" of Seoul Metropolitan Government. A survey was conducted on 281 users in their twenties who are in the age of main use among the experienced users of the "Sharing Car(NaNum)" residing in Seoul. The result of analysis on the relationship between these users' perceived value and intention to use the vehicle sharing service would provide implications for establishing consumer(citizen)-centeric policies as well as market implications.

A study on the ways for differentiation of domestic car sharing service (국내 카셰어링(Car Sharing) 서비스의 차별화를 위한 방향 연구)

  • Kim, So-Hyeon;Lee, Dong-Min
    • Journal of the Korea Convergence Society
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    • v.9 no.3
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    • pp.181-186
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    • 2018
  • Car-sharing services are one of the successful model of sharing economies. The car-sharing service is a kind of car rental service that can pay the cost per minutes, also can makes it easy to book and return by smart phone at any time. Experts predict that the car-sharing services will likely dominate the auto market in the future by reducing the burden on consumers' purchasing cost of car and resolving the environmental issues caused by the vehicle. Therefore, a differentiated service strategy is needed to establish a competitive caching service among these companies. In this study, we surveyed differentiation cases by comparing and analyzing domestic caching companies, And customized service tailored to the situation and effective vehicle type infotainment. As a result of this study, the proposed service method change, customized service provision, and new platform application are expected to be detailed and in depth.

An Exploratory Study on Car sharing by Express Bus-Linked Transportation - Case of Japan (고속버스 연계교통수단으로 카셰어링에 관한 탐색적 연구 - 일본 사례를 중심으로)

  • Yang, Min Ho;Kim, Joon-Hwan
    • Journal of Digital Convergence
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    • v.17 no.6
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    • pp.19-25
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    • 2019
  • Recently a number of car sharing studies have been conducted that share vehicles from a consumer perspective. Meanwhile, Japan's MLIT had empirically implemented social experiment and policy for the installation of sharing car in order to make better use of the business forms and rapidly increasing car sharing associated with express bus as a new type of transaction from a sharing economy perspective. Therefore, this study examined the case of connecting with the express bus in Japan and analyzed and discussed the contents at the practical level. In addition, data collected for 229 car sharing users were verified empirically. The multiple liner regression analysis showed that three types of perceived values effect on the usage intention in the order of economic value, time value and psychology value. These findings suggest that car sharing users' perceived values are very important for increasing the degree of satisfaction with usage intention.

Preferences Factors Analysis for Car-sharing (카쉐어링의 선호 요인 분석연구)

  • Kim, SukHee;Lee, Kyujin;Choi, Keechoo
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.34 no.4
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    • pp.1241-1249
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    • 2014
  • This study presents preferences factors analysis of Car-sharing in Suwon. Approximately, 60% of the citizens prefer car-sharing and consider using it. The results of analysis by factors show higher preferences in these groups of travelers: man, younger, a resident of detached house and efficiency apartment, user of public transportation who finds it uncomfortable, traveler without vehicles, and traveler using car 1 to 3 times a week. The potential demand for car-sharing was highest in the residential areas and around the stations. Travelers prefer to pay the fee by the hour, which the fair value was 7,967 won. For the trip purpose of business, shopping and leisures, car-sharing is more preferred than taxi and rental cars. Findings will contribute to determining the direction of policy for the car-sharing.

Site Selection of Carsharing Service by Spatial Analysis Method (공간분석기법을 이용한 Car-sharing 서비스 위치선정)

  • Do, Myungsik;Noh, Yun Seung
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.12 no.6
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    • pp.22-28
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    • 2013
  • This study aims to propose the location selection method of car-sharing services in Daejeon Metropolitan city. In order to select locations for car-sharing, Daejoen area was divided in $500m{\times}500m$ cell size using GIS Arc/Info 10, and input factors which may affect car-sharing service were determined, and then each input factor was standardized for analysis. The weight for each input factor was determined through experts' survey and index of goodness of fit was estimated in each cell ($500m{\times}500m$ size) using AHP method. Also, This study proposed the method to select 30 service facility location using Location-allocation Model in Network Analysis module. The proposed method for the location selection of car-sharing service in this study can be used for preliminary data for initial car-sharing introduction. Henceforward, appropriate demand forecasting and economic evaluation for the location selection of car-sharing service are needed for the further study.

Factors Affecting Overall Satisfaction on Car Sharing Service: Satisfaction on Service Quality, Satisfaction on Service Product, Satisfaction on Service Experience (카쉐어링 서비스 종합만족도에 영향을 미치는 요인: 서비스품질 만족도, 서비스상품 만족도, 서비스체험 만족도를 중심으로)

  • Kim, Minjeong;Rhee, Hyongjae
    • Journal of Service Research and Studies
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    • v.9 no.3
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    • pp.17-38
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    • 2019
  • With recent dispersion of sharing economy, consumption culture of sharing, instead of ownership, gets wide spread in the age groups of 20-30. Even though the market of car sharing expands rapidly, little research has been done in the area of service quality and consumer behavior regarding car sharing services. Given that future market potential gets larger, it seems highly meaningful to conduct research on customer satisfaction and their usage behavior regarding car sharing services. This paper intends to analyze main factors affecting overall customer satisfaction on car sharing services; satisfaction on service quality, satisfaction on service product, and satisfaction on service experience. Each dimension of the three factors is also analyzed to see if there is any differences between major three brands. Further analysis has been done for checking any effects of gender and usage purpose of customers on the overall customer satisfaction. Key results of the analysis show all the three main factors have significant effect on overall customer satisfaction. Each dimension of service quality has significant effect on satisfaction on service quality. Dimensions of parking lot accessability and vehicle maintenance in service product evaluation, have greater effect on satisfaction on service product. In service experience, positive affect have greater effect than negative affect on satisfaction on service experience. Women users perceive larger overall customer satisfaction on car sharing services than men users. On the types of usage purpose, Users with purpose of tour and dating/meeing friends perceive larger overall customer satisfaction on car sharing services than user without it. Further managerial implications of car sharing services are also provided.