• Title/Summary/Keyword: Cooperative Quality Management

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Integrated Quality Model of Product, Service and CSR of the Consumer Coopertive in Korea (유통업의 제품, 서비스, CSR 통합 품질 모형: 소비자생활협동조합을 중심으로)

  • Huh, Kwangjin;Lee, Junkyum;Park, Sangsun
    • Korean small business review
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    • v.43 no.4
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    • pp.95-115
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    • 2021
  • Quality is an important factor influencing organizational performance, so it should be possible to accurately and effectively measure the quality perceived by members. The Consumer Cooperative can be seen as a retail industry by industry classification, and there are various studies based on the dimension of retail quality, but compared to the general retail industry, few studies have been conducted based on the quality level perceived by members. The purpose of this study is to develop quality dimensions and sub-attributes by analyzing in detail and elaborately how the quality of cooperative is viewed from the perspective of members who are both consumers and owners. To this end, the quality dimension of cooperative quality is needed to be newly developed and quality components are demonstrated based on previous studies on the quality dimension. The quality dimension of the cooperative was developed through prior research to suit the value of the cooperative in product, service, and social responsibility, and a survey was conducted to demonstrate the four major cooperative members in Korea. Through this, sub-dimensions were constructed and the quality dimension of the high-order model was demonstrated through exploratory factor analysis and confirmatory factor analysis. It aims to discover key management elements in terms of quality management and provide practical implications to management.

Layer based Cooperative Relaying Algorithm for Scalable Video Transmission over Wireless Video Sensor Networks (무선 비디오 센서 네트워크에서 스케일러블 비디오 전송을 위한 계층 기반 협업 중계 알고리즘*)

  • Ha, Hojin
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.18 no.4
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    • pp.13-21
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    • 2022
  • Recently, in wireless video sensor networks(WVSN), various schemes for efficient video data transmission have been studied. In this paper, a layer based cooperative relaying(LCR) algorithm is proposed for minimizing scalable video transmission distortion from packet loss in WVSN. The proposed LCR algorithm consists of two modules. In the first step, a parameter based error propagation metric is proposed to predict the effect of each scalable layer on video quality degradation at low complexity. In the second step, a layer-based cooperative relay algorithm is proposed to minimize distortion due to packet loss using the proposed error propagation metric and channel information of the video sensor node and relay node. In the experiment, the proposed algorithm showed that the improvement of peak signal-to-noise ratio (PSNR) in various channel environments, compared to the previous algorithm(Energy based Cooperative Relaying, ECR) without considering the metric of error propagation.The proposed LCR algorithm minimizes video quality degradation from packet loss using both the channel information of relaying node and the amount of layer based error propagation in scalable video.

A Study on the Applicability of the Population-Based Health Care Model: Focusing on Social Cooperative-type Medical Clinics in a Local Area (인구집단 기반 건강관리모형의 적용가능성 검토: 한 지역의 의료복지사회적협동조합형 의료기관을 중심으로)

  • Lee, Keun-Jung;Oh, Ju-Yeon;Lee, Da-Hee;Hahm, Myung-Il;Lee, Jin-Yong
    • Quality Improvement in Health Care
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    • v.26 no.2
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    • pp.95-103
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    • 2020
  • Purpose: This study was to examine whether a health care model that provides comprehensive medical services based on population groups to members of the medical cooperative is applicable as a policy alternative in terms of medical use and cost. Methods: Data were derived from National Health Insurance claim data in 2019. We compared the medical volume and expenses of patients who visited social cooperative-type medical clinics with other patients, control group who visited other clinics in a local area. Results: The average number of visit days was 25.3 days in social cooperative-type medical clinics, more than 24.2 days in the control group (p=.004). However, the average medical cost per visit was KRW 46 thousand in social cooperative-type medical clinics, which was significantly lower than KRW 51 thousand in the control group (p<.001), and the total medical cost was also KRW 16.1 billion in social cooperative-type medical clinics and KRW 16.9 billion in the control group. Conclusion: We identified that a population-based health care model might change patients' behaviors to health care services and decrease total medical cost. Further population based experiment is needed to develop alternative healthcare model.

Influence of Physician's Communication Style and Quality, and Physician-Patient Relationship on Patient Satisfaction (의사의 커뮤니케이션 스타일과 질, 의사-환자관계 유형에 따른 환자만족 요인)

  • Im, Jee-Hye;Lee, Key-Hyo;Paik, Soo-Kyeong
    • Korea Journal of Hospital Management
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    • v.14 no.3
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    • pp.83-103
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    • 2009
  • The main objective of this study is to investigate the influence of physician's communication styles and quality, and physician-patient relationship on patient satisfaction for improving physician's communication which is one of factors determining service quality in health care services, and providing the suggestion for building the positive physician-patient relationship. Data were collected from 341 inpatients in 13 general hospitals and university hospitals located in Busan Metropolitan City and Kyeongsang-do area using structured self-administered questionnaires. Major results of the empirical analysis are as follows; First, mutual-opened-cooperative physician-patient relationship, patient's communication receptive attitude, patient-oriented physician's communication style, and quality were significantly varied by respondents' characteristics such as age, consensual, job, and income. Second, empathy, patient's communication receptive attitude, physician-patient relationship, and patient satisfaction were significantly varied by respondents' medical-related conditions. Third, there was a significant correlation between active communication receptive attitude of patient and mutual-opened-cooperative physician-patient relationship. Fourth, patient-oriented physician's communication style and physician-patient relationship were found to have positive influence on total communication quality and effectiveness and empathy facet of communication quality both. Finally, patient-oriented physician's communication style, empathy, active communication receptive attitude of patient, and mutual-opened-cooperative physician-patient relationship were found to have positive influence on patient satisfaction. This research findings suggest that putting emphasis on effective physician's communication and enhancing positive physician-patient relationship are crucial for marketing activities and customer satisfaction management in health care settings.

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A Study of the Consumer's Purchase Behavior and Willingness-to-Pay on the New Soymilk - Foucused on Cooperative Members in Cheonan - (두유 신제품 개발을 위한 소비자 구매행태 및 지불의사에 대한 연구 - 천안지역 생협 소비자를 중심으로 -)

  • Lee, Seog-Won;Yang, Sung-Bum
    • The Korean Journal of Food And Nutrition
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    • v.29 no.5
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    • pp.795-800
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    • 2016
  • The objective of this study was to propose motivation for the analysis of consumer's purchasing behavior and willingness to pay for the new soymilk products in cooperative stores. We surveyed the purchasing behavior, willingness to purchase, willingness to pay, and impact factors on willingness to pay. The results indicated that most consumers drank soymilk more than once per week. The reasons for consuming soymilk were health, nutrition, and taste, in order. When purchasing soymilk, consumers considered environment-friendly, quality, country of origin, brand, and price, consecutively. Taste was also an essential quality factor. Thus, consumers showed some willingness to purchase new soymilk products. In addition, cooperative members considered environmental characteristics of raw material and improvement of preference for final product as more important than functionality or food additives. Differentiation of process and marketing strategies are required for the development of soymilk products for cooperative members.

Tradeoff between Energy-Efficiency and Spectral-Efficiency by Cooperative Rate Splitting

  • Yang, Chungang;Yue, Jian;Sheng, Min;Li, Jiandong
    • Journal of Communications and Networks
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    • v.16 no.2
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    • pp.121-129
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    • 2014
  • The trend of an increasing demand for a high-quality user experience, coupled with a shortage of radio resources, has necessitated more advanced wireless techniques to cooperatively achieve the required quality-of-experience enhancement. In this study, we investigate the critical problem of rate splitting in heterogeneous cellular networks, where concurrent transmission, for instance, the coordinated multipoint transmission and reception of LTE-A systems, shows promise for improvement of network-wide capacity and the user experience. Unlike most current studies, which only deal with spectral efficiency enhancement, we implement an optimal rate splitting strategy to improve both spectral efficiency and energy efficiency by exploring and exploiting cooperation diversity. First, we introduce the motivation for our proposed algorithm, and then employ the typical cooperative bargaining game to formulate the problem. Next, we derive the best response function by analyzing the dual problem of the defined primal problem. The existence and uniqueness of the proposed cooperative bargaining equilibrium are proved, and more importantly, a distributed algorithm is designed to approach the optimal unique solution under mild conditions. Finally, numerical results show a performance improvement for our proposed distributed cooperative rate splitting algorithm.

Tasks of Agricultural Extension in Korea;with special reference to cooperative agricultural extension services in the united states and it's implication (우리나라 농촌지도사업의 과제;미국의 농촌지도사업이 주는 시사점을 중심으로)

  • Choe, Yeong-Chang;Kim, Sung-Soo
    • Journal of Agricultural Extension & Community Development
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    • v.5 no.1
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    • pp.123-132
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    • 1998
  • After late 1980s, new approach is needed for satisfying with people's various information needs and better quality of life on Korean extension service. The United States began modern extension service at first and has influenced many countries. Cooperative extension service has helped people practically by searching into people's problem and developing various channel to diffuse. Cooperative extension adopts changes in extension service environment and puts them to use. Based on the extension service in the United States, following recommendations were suggested; 1) carrying out extension service to meet the changing needs of people, 2) strengthening the extension function of agricultural Colleges, 3) review of cooperative agricultural research and extension, 4) developing programs and management, 5) accumulation agricultural information and utilizing them.

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Implementation of Quality Manageemtn Policy and ISO 9000 Series under Product Liability Law (제조물 책임법 시행에 따른 품질경영 정책 및 ISO 9000 시리즈의 수행)

  • 변승남;이동훈
    • Journal of Korean Society for Quality Management
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    • v.26 no.1
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    • pp.27-47
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    • 1998
  • The primary objective of this research is to provide the basis of total quality management policies by reviewing previous studies which investigated effective ways to reduce product liability exposure. Specifically, the present study intends (1) to examine recent patterns and trends of product liability law in OECD countries, (2) to propose quality management policies for preventing product liability litigations, and (3) to guide the proper implementation process of ISO 9000 certification programs. The survey results show that the shift from a negligence law theory to strict liability is evident in most countries. The trend has led to make it easier for consumers to bring product liability lawsuits. Furthermore, the damage awards won by consumers have been drastically increasing. To minimize product liability exposure, manufactures should reflect comprehensive product safety concepts in establishing total quality management policies. Cooperative activities are also required between departments in companies to reach safe and satisfactory quality level. These quality management activities should be performed consistently during the total product life cycle. Failure to comply with the ISO 9000 certifications might be used as an evidence of negligence or as evidence of a design defect in court. Previous lawsuit cases, however, reveal that ISO 9001-9003 registration process alone is not sufficient in terms of product liability pervention perspectives. Therefore, manufactures should take into account ISO 9004 before implementing any other section of ISO 9000 standards.

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Study on Logistics System based on Physical Layer Information and Relay Cooperative Communication MAC Protocol (물리계층 정보와 릴레이 협력통신에 적용된 MAC 프로토콜 기반 물류 시스템연구)

  • Jeon, Dong-Keun
    • The Journal of the Korea institute of electronic communication sciences
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    • v.8 no.12
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    • pp.1803-1810
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    • 2013
  • In a warehouse, because there exist frequent changes of stock status and the quality of some contents are influenced by the environment such as temperature, fast and accurate management of the warehouse's environment is very important for Warehouse Management Systems. However, due to the absence of a unified standard for the communication protocol between RFID nodes and centralized MAC schemes for RFID communications in previous studies have severe problems. Therefore, in this paper, we propose a WiMedia MAC based RFID cooperative relay transmission scheme for warehouse management system applications.