• Journal of Engineering Education Research
• /
• v.25 no.6
• /
• pp.47-57
• /
• 2022

This research aims to examine the relationships between empathy and attitudes toward curricula integration of engineering students. To achieve this goal, first, differences in empathy and attitudes toward curricula integration among engineering students were examined. Second, the effects of attitudes toward curricula integration, as perceived by engineering undergraduate students, on empathy were explored. A total of three hundred and two engineering undergraduate students from three universities in Korea responded to survey based on a two-variables scale. The findings were that, firstly, a positive correlation among sub-factors of empathy and attitudes toward curricula integration was identified. Secondly, attitudes toward curricula integration could explain about 12% of empathy. The practical implications of these findings are discussed herein, with particular attention on education for promotion of empathy for engineering students.

• Journal of International Academy of Physical Therapy Research
• /
• v.9 no.4
• /
• pp.1586-1590
• /
• 2018

The purpose of this study was to measure empathy in physical therapy students using a self-report measure of empathy. One hundred seventy students from three different majors participated in the study. The physical therapy group consisted of 49 people, 24 men and 25 women. The psychotherapy group has 59 people, 17 males and 42 females. 62 participants were randomly assigned to the engineering group, with 18 males and 44 females. It was hypothesized that empathy would be higher in physical therapy students compared to those in engineering. Empathy Quotient (EQ) supported the research hypothesis, with students in physical theapy higher than students in engineering There is no statistically significant difference in the EQ between physical therapy and psychotherapy. There were also differences in empathy according to major and gender. Our research suggests that empathy needs to be promoted through education and training.

• Journal of Engineering Education Research
• /
• v.23 no.5
• /
• pp.51-60
• /
• 2020

The purpose of this study is to develop and validate an Engineering Empathy Instrument. Engineering empathy is defined as the ability that encompasses the following three qualities, a skill to interpret social issues and phenomenon that may occur in the process of interactions between human beings and engineering systems, a practical orientation that enables one to take stakeholders' perspectives to carry out an engineering project, and a professional way of being that acknowledges empathic skills and associated practice orientations. Based on this notion, we develop a scale to measure engineering empathy and have surveyed 429 engineering students. Evidence for the validity and reliability of the scale is presented. In conclusion, we find that engineering empathy can be measured and conceptualized as three domains: a Learnable Skill (ELS), a Practical Orientation (EPO), and a Professional Way (EPW). We also find that sophomores show the highest level of engineering empathy as compared with other graders. While students accumulate technical knowledge, their understanding about engineering in social and interpretational contexts gets weakened. This implies that engineering education necessarily emphasizes the impacts of engineering solutions in interpersonal, societal, technologies, and environmental contexts.

• Journal of Korean Academy of Nursing
• /
• v.29 no.5
• /
• pp.1123-1133
• /
• 1999

The concept of empathy was examined In the professional caregiving relationship and its application was extended to the context of informal caregiving. Using the Lazarus and Folkman model, the influence of empathy on the caregiver's experience in the caregiving relationship was illustrated. The effects of the caregiver's empathy on his/her own caregiving outcomes were investigated by examining the relationship between empathy and burnout experience and life satisfaction. Empathy increased emotional exhaustion while increased personal accomplishment and personalization, indicating conflicting relationship between empathy and burnout. This conflict relationship between empathy and burnout can be explained by suggesting the distinct roles of two dimensions of empathy emotional and cognitive. The needs for more research to support the critical roles of empathy in informal caregiving context and to examine the definite roles of two dimensions of empathy were suggested.

• Science of Emotion and Sensibility
• /
• v.20 no.1
• /
• pp.67-74
• /
• 2017

The goal of this study is to present quantification method for empathy. The micro-movement technology (non-contact sensing method) was used to identify empathy level. Participants were first divided into two groups: Empathized and not empathized. Then, the upper body data of participants were collected utilizing web-cam when participants carried expression tasks. The data were analyzed and categorized into 0.5 Hz, 1 Hz, 3 Hz, 5 Hz, 15 Hz. The average movement, variation, and synchronization of the movement were then compared. The results showed a low average movement and variation in a group who empathized. Also, the participants, who empathized, synchronized their movement during the task. This indicates that the people concentrates with each other when empathy has been established and show different levels of movement. These findings suggest the possibility of empathy quantification using non-contact sensing method.

• Journal of Broadcast Engineering
• /
• v.25 no.6
• /
• pp.973-979
• /
• 2020

This study aims to objectively and quantitatively determine the social emotion of empathy by collecting pupillary response. 52 subjects (26 men and 26 women) voluntarily participated in the experiment. After the measurement of the reference of 30 seconds, the experiment was divided into the task of imitation and spontaneously self-expression. The two subjects were interacted through facial expressions, and the pupil images were recorded. The pupil data was processed through binarization and circular edge detection algorithm, and outlier detection and removal technique was used to reject eye-blinking. The pupil size according to the empathy was confirmed for statistical significance with test of normality and independent sample t-test. Statistical analysis results, the pupil size was significantly different between empathy (M ± SD = 0.050 ± 1.817)) and non-empathy (M ± SD = 1.659 ± 1.514) condition (t(92) = -4.629, p = 0.000). The rule of empathy according to the pupil size was defined through discriminant analysis, and the rule was verified (Estimation accuracy: 75%) new 12 subjects (6 men and 6 women, mean age ± SD = 22.84 ± 1.57 years). The method proposed in this study is non-contact camera technology and is expected to be utilized in various virtual reality with smart glasses.

• Journal of Engineering Education Research
• /
• v.21 no.4
• /
• pp.35-45
• /
• 2018

The purpose of this study is to develop a service learning education program for engineers and to investigate its educational effects. This study reviewed the concept and characteristics of service learning and examined the service learning education programs operated in higher education environments. The Service Learning Education Program was developed by integrating engineering design and community service activities. This program has been applied to the engineering education from 2014 to 2016. As a result of the study, the learners' satisfaction with service learning activities, empathy ability, and engineering design ability were improved. Based on the research results, practical implications are suggested to the instructors who want to develop the service learning education program for engineering students.

• Journal of Engineering Education Research
• /
• v.22 no.1
• /
• pp.16-21
• /
• 2019

This study deals with empathic concern in the age of the fourth industrial revolution. A study, investigating emotional and empathic responses towards a situation of negative human-robot interaction, was conducted using mobile surveys and self-reports. In total, 116 subjects were recruited regardless of their disciplinary and demographic backgrounds. For data analysis, a mixed method was used. Results show that people differ in emotional and empathic responses in human-robot interaction. This individual difference was influenced by educational backgrounds and gender. Suggestions for engineering education were discussed.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.42 no.3
• /
• pp.176-183
• /
• 2019

The environmental changes in the Korean cosmetic medical service industry in the $21^{st}$ century are forming intense competition among medical institutions due to the quantitative expansion of its market. For stable growth of the cosmetic medical service industry, continuous quality improvement is necessary based on empirical research on the quality of cosmetic medical services rather than external expansion. The purpose of this study is to classify the quality attributes of cosmetic medical service using Kano model and to derive the degree of satisfaction and dissatisfaction of each quality attributes through Customer Satisfaction Coefficient (CSC). Through this, the study identified strategic priorities and suggested specific step-by-step approaches and quality improvement priorities that can increase customer satisfaction using the Potential Customer Satisfaction Improvement Index (PCSI Index). Based on SERVPERF, this study used measurement tools consisting of five dimensions : tangibles, reliability, responsiveness, assurance, and empathy. In addition, it was used of measurement items reconstructed into positive, negative, and satisfaction questions for Kano model analysis, CSC analysis, and PCSI Index analysis. A total of 300 medical consumers who experienced cosmetic medical services for the past one year in medical institutions such as plastic surgery and dermatology were collected with convenient sampling. As a result, urgent items for improving the quality of service using the PCSI Index, 'Consideration for customer benefits' in empathy category was followed by 'Immediate help' and 'Sincere response' in responsiveness category, and 'Understanding customer needs' in empathy category, respectively. That is, it is required to improve human service quality attributes such as empathy and responsiveness rather than physical service quality attributes. This study contributes practically in that it provides specific and discriminatory approaches to improve customer satisfaction on cosmetic medical service quality and suggests improvement priorities.

• International Journal of Advanced Culture Technology
• /
• v.11 no.1
• /
• pp.312-319
• /
• 2023

This study aims to enhance the engineering education for non-majors by incorporating the concept of Global Citizenship Education and addressing the need for education that responds to climate and ecological changes. The study uses robot programming as a tool to foster the development of global citizens. Non-majors often struggle with producing more than just motionless forms or solid productions, due to a lack of understanding of mechanisms and coding. The study proposes the use of the Convergence D-SteamRobot (DSR) to address this issue by blending humanities and engineering. This is achieved by presenting problems through books to increase empathy, integrating simple machine mechanisms, and creating prototypes to solve self-defined problems. Through this process, learners determine the SDGs topic they want to solve and learn about the simple mechanical mechanism involved in producing the prototype. The educational model provides a constructivist learning environment that emphasizes empathy and exploration, encourages peer-learning, and improves divergent thinking and problem-solving skills.