• Journal of Information Technology Services
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• v.12 no.3
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• pp.95-109
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• 2013

This paper discussed about creativity and knowledge management variables as for effect factors on the management performance of IT service firms. Specially the mediation effects of knowledge management variables between the creativity and management performance were examined. To prove empirically the related hypothesis, the statistical analysis were based on the response from the 160 Korean IT Service firms. As an analysis results, it was found that the creativity of organizations was not the direct effector on the management performance. But the virtue of knowledge which are accumulated from knowledge management activity and shared in organizations was the direct effector. Also, the knowledge management activity is mediator on the in the relationship between the creativity and management performance. So this paper suggests that knowledge management activity and knowledge's virtue in the related the creativity in organizations are the important mediate factors for enhancement of IT service firm's performance.

• 한국디지털정책학회:학술대회논문집
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• 2004.11a
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• pp.257-267
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• 2004

This study presents methodology framework that can help to manage IT program in the public sector. Existing project management methods usually focus on system providers and could have various and abstract interpretations. So, it is difficult to apply existing project management methods in the public sector. It also makes each individual project management easier by reflecting characteristics of IT project so that it can provide management models of performance measurement. It is found that given framework in management methodology get positive analysis and addition to be applied in the individual project management and various IT programs nationwide. It is expected that scientific and systematic project management can bring successful promotion and management of IT project through the application of this project management methodology.

• Journal of Information Technology Services
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• v.8 no.3
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• pp.101-109
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• 2009

For half a century, PMM(Project Management Model) continually has been advanced by many researchers and managers. Especially, the model for civil and construct engineering has now high maturity, but the model for IT engineering has not acceptable maturity. PMI(Project Management Institute) provides the knowledge of protect management for general purpose, it is not adequate for IT prefect management without complements. In this paper, we propose IT project management model based the knowledge of PMI using UML. IT project management model provides not only functions for project planning, budgeting, design and Implement, but also the knowledge for managing IT protect efficiently. We use uses case diagrams to describe the details of the model. We expect the model to be used in management of IT project efficiently in public sector.

• The Journal of Information Systems
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• v.18 no.1
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• pp.1-24
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• 2009

Recently many companies have increased their investment in IT because they are increasingly interested in taking advantage of IT and they recognized that it was a very important strategic resource that any organization should manage. That means that the members of a company or an organization realized the importance of IT specialists' coordinating and working in partnership with the business employees to ascertain the high quality and productivity through IT services. While the company looks at IT cost reduction, there is a pressure from users for more support and service from IT departments. That means IT service providers have to offer improved service quality at reasonable cost. To solve the contradictory problem, this paper proposes the application of IT service management. If the IT service management is implemented properly, an organization can attain the tangible and intangible results which are profitable and effective. In Korea, studies on IT service management have focused only on getting a certification and development issues, and there are few papers which accomplished empirical studies. From the viewpoint of Resource-based theory, this study reviews the definition of IT service management and its elements. It has demonstrated empirically how IT service management can have an impact on IT service management performance. As a result, IT service management plays a role in adding and improving the practical use and efficiency of IT service management. In conclusion, this study contributes to support and show the critical point of the previous literatures about IT service management and offers the new practical implications for business sectors.

• Journal of Information Technology Services
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• v.10 no.1
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• pp.47-64
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• 2011

In the IT(Information Technology) service, which supply the solutions related to business management and IT, network construction and application trends, the related service business are increasing according to the enlargement of project scope and the diversity of project types as the need of service customers. In this paper, I propose the significant effect factors on the network management of IT service firms. The key findings are from the analysis result about 94 IT service firms as follows. For implementation the high performance of network management in the IT service firms, the strategic elements in the process of network construction are more conceived highly than the basic element in them. Also the perspective of project objectives are considered than the nominal perspectives in the partner selection process. The competency of partner firms', the cooperation process between the partner firms', network relation operation management and network relation structure management are the significant effect factors of network management.

• Proceedings of the Korean Society of Computer Information Conference
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• 2023.07a
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• pp.401-402
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• 2023

2023년 기준 대한민국은 전체 마약 사범 가운데 30대 이하의 마약 사범이 전체 마약 사범의 59.7%를 차지하고 있고, 인터넷에 익숙한 청소년이 '다크 웹'이나 SNS를 통한 밀매는 일상이 되고 있는 상황이다. 본 논문에서는 VR로 마약의 부작용을 간접체험할 수 있도록 상대적으로 VR에 친숙한 젊은 층 연령에 맞춰 실제 마약 범죄 사례를 재현하고 이를 통해 가상 현실 내 여러 가지 콘텐츠로 다각도 지식 함향을 할 수 있는 VR 교육 콘텐츠를 제안하고자 한다.

• The Journal of Information Systems
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• v.18 no.3
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• pp.183-210
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• 2009

This study investigated the degrees of knowledge management processes according to the levels of social capital(i.e., inter-departmental communication, trust, cooperation and integration) as well as information technology(IT) infrastructure(i.e., knowledge storage and transfer IT, and knowledge search IT) in Korean manufacturing firms. We also demonstrated the differences in organizational performance under various degrees of knowledge management processes. Through cluster analysis with social capital variables, we classified sample firms into five groups; 'the highest firms', 'higher firms', 'middle firms', 'lower firms', and 'the lowest firms'. It was also observed that the degrees of knowledge management processes and organizational performance in 'the highest firms' is the highest. With a structural equation modeling technique, the causal relationships among social capital, IT infrastructure, knowledge management processes, and organizational performance were confirmed. Hence, it is concluded that social capital and IT infrastructure have direct effects on knowledge management processes, and indirectly influence organizational performance through the degrees of knowledge management processes.

• Journal of Information Technology Services
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• v.15 no.3
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• pp.33-50
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• 2016

In a dynamic IT environment, employees often utilize external IT resources to work more efficiently and flexibly. However, the use of external IT resources beyond its control may cause difficulties in the company. This is known as "Shadow IT." In spite of efficiency gains or cost savings, Shadow IT presents problems for companies such as the outflow of enterprise data. To address these problems, appropriate measures are required to maintain a balance between flexibility and control. Therefore, in this study, we developed a new information security management system called AIIMS (Advanced IT service & Information security Management System) and the Shadow IT Evaluation Model. The proposed model reflects a Shadow IT's attributes such as innovativeness, effectiveness, and ripple effect. AIIMS consists of five fields: current analysis; Shadow IT management plans; management process; education and training; and internal audit. There are additional management items and sub-items within these five fields. Using AIIMS, we expect to not only mitigate the potential risks of Shadow IT but also create successful business outcomes. Now is the time to draw to the Light in the Shadow IT.

• Journal of Families and Better Life
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• v.1 no.2
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• pp.21-42
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• 1983

This paper aims to present basic data in order to improve the management of apartment house through grasping homemaker's concern about the management of apartment house satisfaction and dissatisfaction with it, and , furthermore, to suggest the best way to enjoy pleasent life of apartment house. The date collected through the questionnaire were analyzed, using the analysis of variance, chi square, and Pearson product moment correlation coefficient. The conclusion of this are as follows: 1) The homemakers are concerned with the management of apartment house, but they seem to dissatisfy with it. 2)The apartment house of the management of self-government contains may factors of dissatisfaction than of commission, expecially in the management of inside facilities. 3)When homemakers in the apartment house of the management of the self-government are very concerned with the management of the area, they are satisfied with. For the management of it's facilities, however, the more they show concerns with it, the less they satisfy with it. But for the case of the management of commission, they are interested in the management of inhabitants and satisfied with it. 4) The homemakers in the apartment house of the self-government are satisfied with the management of the whole if they gave friendship and trust on the manger, and get accustomed the life of the apartment house and enjoy it. While those who have friendship and trust on the manger in the management of commission have concern and satisfaction with the management.

• Journal of Information Technology Applications and Management
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• v.15 no.4
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• pp.1-20
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• 2008

Increasing number of corporations applies IT service management systems to optimize IT service delivery and support processes. For this reason, implementation experiences and effect of IT service management system are growing concerns for IT managers and researchers. This case study analyzes implementation experiences on an ITIL based service management systems in an medium sized corporation. The exploratory case analysis revealed that systems and service quality were improved from the implementation. This study will contribute to the successful implementation of IT service management system and developing a research model of IT service management process.