• Asian Journal of Business Environment
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• v.5 no.4
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• pp.37-46
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• 2015

Purpose - The present study examines interrelationships among antecedent factors defining consumer behavior in selecting online shopping websites. Research design, data, and methodology - The study identified factors from existing literature and used Interpretive Structural Modeling (ISM) to propose a conceptual approach to explain consumer website selection behavior. Through extensive discussions among industry and academia experts, qualitative assessment of the relationship between various factors was determined. Results - According to the model, eight congregating factors do not converge directly for website selection, rather, they operate following a hierarchy of influence. The ISM and MICMAC analysis reveal that information on a website and website aesthetics play key roles in influencing website selection. However, convenience and the value proposition also play very significant roles. Conclusions - The study's findings can help the e-commerce industry, especially online retailers. The findings can be used to enhance e-retailer ability to attract, communicate, engage, achieve, monitor, and evaluate web traffic and design appropriate strategies. The study's prime contribution is the application of Interpretative Structural Modeling (ISM) to the field of website selection.

• Journal of Information Technology Services
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• v.17 no.1
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• pp.105-119
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• 2018

The healthcare business is growing as a global core business because of the phenomenon of global aging, as well as in South Korea, skyrocketing health care costs accordingly, and changing the paradigm from treatment to the prevention-centered medical service. Especially, as the digital healthcare service stands out as a solution, major countries actively promote and support policies at the government level. Thus, this study will present attributes of a market-oriented service that would vitalize the digital healthcare service industry by investigating major attributes of the digital healthcare service. To analyze the relationships of the influences of attributes, this study used Interpretive Structural Modeling. As a result of literature research and ISM, this study can understand the eight basic attributes of the digital healthcare service (network scalability, context awareness, connection among information platforms, cost, trust, security, ease of use, usefulness) and analyze the relationships of the influences among the attributes. In addition, as this study finds some significant differences in Order Winner and Order Qualifier between the experts' group (security) and the users' group (trust, ease of use, usefulness), It provides meaningful implications for revitalization and promotion of digital healthcare service industry.

• Industrial Engineering and Management Systems
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• v.13 no.1
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• pp.15-28
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• 2014

Evaluation of the implementation and performance of a firm's green supply chain management (GSCM) is an ongoing process. Balanced scorecard is a multi-criteria evaluation concept that highlights implementation and performance measures. The literature on the framework is abundant literature but scarce on how to build a hierarchical framework under uncertainty with dependence relations. Hence, this study proposes a hybrid approach, which includes applied interpretive structural modeling to build a hierarchical structure and uses the analytic network process to analyze the dependence relations. Additionally, this study applies the fuzzy set theory to determine linguistic preferences. Twenty dependence criteria are evaluated for a GSCM implemented firm in Taiwan. The result shows that the financial aspect and life cycle assessment are the most important performance and weighted criteria.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.13 no.3
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• pp.1184-1198
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• 2019

This study aims to use ISM to identify the enablers affecting the acceptance of IoT services. For this purpose, this study conducted an ISM analysis and a MICMAC analysis, extracted the enablers from Internet of Things - An Action Plan for Europe published by the EU for the research, and conducted interviews and surveys. The study found that it would be preferentially necessary to prepare the base for successful IoT services through international cooperation and the security of objective data. In addition, it turned out that it would be necessary to make efforts to spread and develop IoT services by conducting R&D and implementing projects through public-private partnerships and the organization of a consultative group. Lastly, since information security and standardization are the desired objects of the IoT industry, it was found that both the government and the industrial world should focus on them. This study has significance in that it can provide practical implications for the effective acceptance of IoT services.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2021.05a
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• pp.104-105
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• 2021

This study aims to provide basic data for establishing strategies for asset management in the future through priorities and influence of the asset management items of public facilities in Korea. To this end, 4 upper items and 20 lower items in priority were selected based on existing literature. The analytic hierarchy process was used to determine the importance of each of the selected items, and the interpretive structural modeling (ISM) technique was used to examine the relationships among the 20 lower items. On this basis, directions for the efficient asset management of public facilities were suggested.

• Safety and Health at Work
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• v.6 no.3
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• pp.200-205
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• 2015

Background: Construction activity has made considerable breakthroughs in the past two decades on the back of increases in development activities, government policies, and public demand. At the same time, occupational health and safety issues have become a major concern to construction organizations. The unsatisfactory safety performance of the construction industry has always been highlighted since the safety management system is neglected area and not implemented systematically in Indian construction organizations. Due to a lack of enforcement of the applicable legislation, most of the construction organizations are forced to opt for the implementation of Occupational Health Safety Assessment Series (OHSAS) 18001 to improve safety performance. Methods: In order to better understand factors influencing the implementation of OHSAS 18001, an interpretive structural modeling approach has been applied and the factors have been classified using matrice d'impacts croises-multiplication $appliqu{\acute{e}}$ a un classement (MICMAC) analysis. The study proposes the underlying theoretical framework to identify factors and to help management of Indian construction organizations to understand the interaction among factors influencing in implementation of OHSAS 18001. Results: Safety culture, continual improvement, morale of employees, and safety training have been identified as dependent variables. Safety performance, sustainable construction, and conducive working environment have been identified as linkage variables. Management commitment and safety policy have been identified as the driver variables. Conclusion: Management commitment has the maximum driving power and the most influential factor is safety policy, which states clearly the commitment of top management towards occupational safety and health.

• International Journal of Highway Engineering
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• v.14 no.6
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• pp.93-101
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• 2012

PURPOSES : This study is to develop ISM for potential risk factor in School Zone. METHODS : Based on the literature review, the Analytic Hierarchy Process (AHP) has been used most widely. However, it is difficult to apply in practice because the AHP results have the characteristics of the independence between each element and the interlayer can not explain the interrelationship. The Network Analysis Process (ANP) is possible to analyze the relationship between the elements and the network through the feedback. But, the reliability of the analysis fall because of complicated pair of comparison, also it is difficult to solve the super matrix. In this study, the complicated relationship between each element is inquired through the Interpretive Structural Modeling (ISM). RESULTS : The methodology of ISM is developed to remove the children's potential risk factors in school zone. CONCLUSIONS : It is possible to remove the children's potential risk factors from low level to high level step by step and improve safety. Through this, risk factors can be removed from the low-level, and upper-level will automatically improve.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.21 no.47
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• pp.219-232
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• 1998

A lot of difficulties exist in analyzing the structure of a system owing to the complex and organic relations in the systems we face in reality. Focuses have been put on the research of optimal solution in a defined structure, however, on the assumption that the structure of the system has been already defined. With the grasping of the structure as the most prior condition, ISM(Interpretive Structural Modeling) and FSM(Fuzzy Structural Modeling) are suggested as solutions in this paper. ISM uses the systematic application of some elementary notions of graph theory and boolean algebra, FSM uses Fuzzy conception for representing relationship between elements. In FSM, the entries in the relation matrix are taken to value on the interval [0,1] by virtue of a fuzzy binary relation. Numeric examples are used as the actual application as follows.

• Journal of the Korea Institute of Building Construction
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• v.22 no.4
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• pp.403-414
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• 2022

Many studies have been conducted on asset management of public facilities, as the importance of such management has been increasing. This basic study aims to present strategies for the practical use of public asset management, and seeks to propose efficient management and utilization measures from a cost perspective by comparing and analyzing the importance and impact relationship between cost items for public asset management. In this study, 19 sub-items and the top 4 items were chosen by deriving cost factors based on the previous literature. A survey was conducted, and the results of the survey were analyzed by using the Analytic Hierarchy Process(AHP) and Interpretive Structural Modeling (ISM) methods. The AHP was used to derive the priority between items, and ISM was used to identify major groups and mutual influences. As a result, those items showing both high priority and high importance, such as user cost, dismantling/disposal cost, replacement cost, maintenance/repair cost, etc. are determined as priority items to be considered for public asset management of public facilities. Also, it is necessary to minimize the impact on other items in public asset management by those items which are impacted less by other items but have significant impact on the items such as initial construction costs, conceptual design costs, construction costs, and supervision costs. It is expected that the results and analysis methods presented in this study can be used to provide strategies for asset management of public facilities.

• Journal of the Korean Institute of Intelligent Systems
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• v.21 no.3
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• pp.378-382
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• 2011

This paper develops the core competencies of manufacturing workers, analyze the consciousness structure on the core competencies. As the analyzing method of consciousness structure, ISM(Interpretive Structural Modeling) and FSM(Fuzzy Structural Modeling) are used to classify layers and determine the connection state. However, the element of each layer is frequently changed by data. This paper suggests the method with the point of view that the structure is determined basically and the connection state of the structure model is changeable depending on the method; first to determine structure model by ISM, second to determine connection by FSM. By using this method, the objective structure model, analyzing the consciousness on the core competencies of manufacturing workers, is suggested with specialist confirm.