• Asia pacific journal of information systems
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• v.12 no.4
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• pp.139-172
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• 2002

Comtemporary firms need capability of acquiring external knowledge and internalizing it to cope with environmental fluctuation. The paper analyzes the impact of absorptive capacity, an ability to recognize and utilize external knowledge, on knowledge acquisition of the firm, and examines the role of trust in the knowledge acquisition process. Data were collected from 84 domestic companies that had adopted ERP packages. The results indicate that prior experiences of knowledge acquisition, communication mechanism, and conflict resolution mechanism affect knowledge acquisition positively. Among those independent variables, communication mechanism and conflict resolution mechanism significantly and positively related with trust. Trust is, in turn, positively associated with knowledge acquisition. Meanwhile, previous knowledge base and prior relationship with the knowledge provider do not affect knowledge acquisition. Further, the results provide evidence that trust plays a mediating role between other absorptive capacity factors and knowledge acquisition.

• Knowledge Management Research
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• v.9 no.4
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• pp.65-75
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• 2008

Knowledge workers' workload to register knowledge can cause quality defects in the quality as well as the quantity of knowledge that must be accumulated in a knowledge management system(KMS). To enhance the availability of a KMS by acquiring more quality-guaranteed knowledge, autonomous knowledge acquisition which outdoes the automated acquisition must be initiated. Adopting the capabilities of context-awareness and inference in the field of context-aware computing, this paper intends to autonomously identify and acquire knowledge from knowledge workers' daily lives. Based on knowledge workers' context information, such as location, identification, schedule, etc, a methodology to monitor, sense, and gather knowledge that resides in their ordinary discussions is proposed. Also, a prototype systems of the context-based knowledge acquisition system(CKAS), which autonomously dictates, analyzes, and stores dialogue-based knowledge is introduced to prove the validity of the proposed concepts. This paper's methodology and prototype system can support relieving knowledge workers' burden to manually register knowledge, and hence provide a way to accomplish the goal of knowledge management, efficient and effective management of qualified knowledge.

• Proceedings of the CALSEC Conference
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• 2003.09a
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• pp.197-203
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• 2003

The purpose of the study is to develop an integrated knowledge structuring system for the domain of engineering, in which ontology-based literature mining, knowledge acquisition, knowledge integration, and knowledge retrieval are combined using XML-based tag information and ontology management. The system supports combining different types of databases (papers and patents, technologies and innovations) and retrieving different types of knowledge simultaneously. The main objective of the system is to facilitate knowledge acquisition and knowledge retrieval from documents through an ontology-based dynamic similarity calculation and a visualization of automatically structured knowledge. Through experimentations we conducted using 100,000 words economic documents reported in the "Go！ Japan" project for analyzing Japanese industrial situation, and 100,000 words molecular biology Papers, we show the system is Practical enough for accelerating knowledge acquisition and knowledge discovery from the information sea.

• Journal of the Korean Institute of Intelligent Systems
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• v.8 no.6
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• pp.70-77
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• 1998

Although many methods of knowledge acquisition has been developed in the exper systems field, such a need form causal knowledge acquisition hs not been stressed relatively. In this respect, this paper is aimed at suggesting a causal knowledge acquisition process, and then investigate the causal knowledge-based inference process. A vehicle for causal knowledge acquisition is FCM (Fuzzy Cognitive Map), a fuzzy signed digraph with causal relationships between concept variables found in a specific application domain. Although FCM has a plenty of generic properties for causal knowledge acquisition, it needs some theoretical improvement for acquiring a more refined causal knowledge. In this sense, we refine fuzzy implications of FCM by proposing fuzzy causal relationship and fuzzy partially causal relationship. To test the validity of our proposed approach, we prototyped a causal knowledge-driven inference engine named CAKES and then experimented with some illustrative examples.

• Proceedings of the Korean Institute of Intelligent Systems Conference
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• 1998.10a
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• pp.461-467
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• 1998

Although many methods of knowledge acquisition has been developed in the expert systems field, such a need for causal knowledge acquisition has not been stressed relatively. In this respect, this paper is aimed at suggesting a causal knowledge acquisition process, and then investigate the causal knowledge-based inference process. A vehicle for causal knowledge acquisition is FCM (Fuzzy Cognitive Map), a fuzzy signed digraph with causal relationships between concept variables found in a specific application domain. Although FCM has a plenty of generic properties for causal knowledge acquisition, it needs some theoretical improvement for acquiring a more refined causal knowledge. In this sense, we refine fuzzy implications of FCM by proposing fuzzy implications of FCM by proposing fuzzy causal relationship and fuzzy partially causal relationship. To test the validity of our proposed approcach, we prototyped a causal knowledge-driven inference engine named CAKES and then experime ted with some illustrative examples.

• The Journal of Information Systems
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• v.28 no.2
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• pp.53-72
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• 2019

Purpose The purpose of this study is to examine the impact of tie strength in the network of industrial clustering on the knowledge acquisition, integration and innovation performance of small and medium sized enterprises. We test the positive relationship of weak tie and knowledge acquisition, strong tie and knowledge integration, and the interaction effect of two tie strengths on both processes of knowledge acquisition and integration. By identifying these relationships, we can better understand how to manage the attributes of social networks in terms of tie strength in order to improve the performance of innovation for the small and medium sized enterprises. Design/methodology/approach We collect 200 survey data from 2 industrial cluster respectively: Pankyo and Guroo. In Pankyo, the proportion of IT industry is the highest (35%) while the proportion of manufacturing is highest (35%) in Guroo. Pooling the data from two industrial cluster, we check the reliability and validity of our research model and test the hypotheses. Findings First, we find the positive relationship of weak tie and knowledge acquisition from both industrial clustering. Weak tie is composed of heterogeneous organizations with various background and expertise. The communication and information sharing of organizations in the weak tie network helps the idea generation for organization's innovation, which is the knowledge acquisition process. Second, the relationship of strong tie and knowledge integration is insignificant. Typically the strong tie from long-lasting partnership is expected to be beneficial in the action stage of innovation, which is the knowledge integration process. However it is not identified in our industry cluster. Finally, the interaction effect of weak and strong tie is identified to be effective on both knowledge acquisition and integration processes.

• Journal of Distribution Science
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• v.20 no.10
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• pp.119-129
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• 2022

Purpose: The purpose of this study was to investigate sales managers' strategic focus on customer acquisition, specifically its effect on salespeople's performance. In addition, this study aimed to determine how salespeople's interpersonal skills, salesmanship skills, and technical knowledge affect the relationship between customer-acquisition management and salespeople's performance. Research design, data, and methodology: This study conducted a survey of 310 salespeople working at pharmaceutical companies. A structural equation modeling approach was applied to test the main effects and interaction effects using AMOS. Results: The results indicated that both managers' customer-acquisition orientation and salespeople's salesmanship skills and technical knowledge positively affected the latter's performance. Further, it was found that the higher the technical knowledge of the salesperson, the greater the effect of the customer-acquisition orientation on sales performance. Conclusions: Sales managers should enable salespeople to quickly acquire technical knowledge with respect to the market, products, competitors, and company policy so that they can bring greater synergy to the customer-acquisition orientation.

• Knowledge Management Research
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• v.4 no.1
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• pp.67-79
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• 2003

Today, corporate knowledge plays a critical role in obtaining competitive advantage. It is often pointed out that corporate knowledge is expected to be able to support various efforts for process innovation. Accordingly, it is important to establish a systematic infrastructure for the acquisition of knowledge which can support business-critical tasks effectively. From this motivation, this paper proposes a framework to guide a series of acquisition procedures for task knowledge and shows how to intemperate with activities for an innovation purpose. Moreover, the useful components of task knowledge are proposed; the schema of the components is ultimately implemented as a repository in a system for the management of task knowledge. To demonstrate the practical usefulness of the framework and the schema components, a real-life case is illustrated.

• Knowledge Management Research
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• v.14 no.2
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• pp.117-135
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• 2013

In a contemporary organization, the role of social capital has been increasingly important in sharpening knowledge management practices. The primary objective of this paper is to propose a research model to measure the effects of social capital on individual performance. The model also investigates the mediating mechanism of knowledge acquisition and knowledge transformation, both of which are critical in fostering an enterprise's absorptive capacity. The field data was collected from a knowledge-centric organization. The analysis result reveals that shared goal is crucial in enabling knowledge processes. Furthermore, it is found that knowledge transformation rather than knowledge acquisition is more likely to lead to individual task performance.

• Journal of Distribution Science
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• v.22 no.1
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• pp.69-78
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• 2024

Purpose: This study is undertaken from the standpoint of student-centered learning and theoretical paradigms that have developed in the business world and display conceptual affinities: the transfer of knowledge and training. Research design, data and methodology: Utilizing questionnaire surveys and multivariate data analysis are two research methodologies (CFA, SEM). Around 201 undergraduate students who were studying in Vietnam provided the data. Results: The results show importance of the faculty role in students' knowledge acquisition. The findings show that Ability to form a good relationship positively influences the development of competence. Additionally, neither ability to develop a good relationship nor learning drive or knowledge acquisition are significantly correlated with one another. The growth of competencies is positively impacted by the suitability of teaching approaches. Knowledge acquisition is favorably impacted by learning motivation, and knowledge acquisition in turn is positively impacted by competence development. Conclusions: Research has shown the important role of lecturers in students' knowledge acquisition. From this result, some implications related to lecturers are also given to help improve students' ability to acquire knowledge. Building good relationships with students (ready to answer questions, positive relationships) and good expertise will help increase learning motivation, ability to acquire knowledge as well as improve development for students.