• Title/Summary/Keyword: Knowledge management performance

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The Impact of Knowledge Management on Organizational Performance by Considering Structure and Culture in Vietnam

  • HUYNH, Quang Linh
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.10
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    • pp.97-104
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    • 2022
  • The purpose of the existing work is to inspect the impact of knowledge management on organizational performance. Business experts now appreciate how important knowledge management is for organizational performance. Earlier studies have investigated the research model with causal linkages, however, only a few of them have considered sample-selecting bias problems when analyzing the model of knowledge management on organizational performance. The number of 312 executives related to knowledge management from 312 enterprises that have been approved with quality management systems offered suitable responses for analyses. The data was employed to investigate the effect of knowledge management on organizational performance, considering sample-selecting bias. The empirical outcomes indicate that sample-selecting bias exists in the causal impact of knowledge management on organizational performance. The empirical findings are helpful to scholars of knowledge management as well as business executives by giving an insight into the casual effect of knowledge management on organizational performance with the intervention of sample-selecting bias. The acceptance of knowledge management should be tailored to improve competitive advantages that will lead to better organizational performance.

An Exploratory Case Study on the Factors Affecting the Knowledge Management System Performance (지식관리시스템 성과에 영향을 미치는 요인에 관한 탐색적 사례 연구)

  • 김주희;유성호;김영걸
    • Korean Management Science Review
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    • v.20 no.1
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    • pp.1-23
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    • 2003
  • Knowledge Management System is defined as an Information system to support the integrated knowledge management process for maximizing value of the knowledge assets in organizations. From that point of view, the system performance - the usage level of the system and user satisfaction - can be an available measure of the knowledge management system success. Many previous research were focused on the application of a new technological component for knowledge management processes or the construction of the overall system architecture in spite of the importance of the system performance. The purpose of this study is to Identify the factors affecting the knowledge management system performance. To do this, we conducted an exploratory case studies of eight companies. We applied theories of information system success to knowledge management system and investigated some specific strategic components as additional affecting factors. Finally, we proposed research model and ex propositions regarding the factors affecting the knowledge management system performance. The implication of the findings and future research directions were discussed.

Success Factors of Knowledge Management in the Perspective of Knowledge Management Integration into Operations (지식경영과 업무의 통합을 위한 지식경영 성공요인 도출 연구)

  • Suh, Hyun-Ju
    • Knowledge Management Research
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    • v.9 no.2
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    • pp.147-167
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    • 2008
  • This paper aims to explore the success factors of knowledge management in the perspectives of knowledge management integration into operations and to examine the effect of those factors on the knowledge management performance of individual users and organizations in order to link knowledge management performances to operational performances. I found two factors such as "knowledge management integration into operation processes" and "knowledge management integration into application systems" and their measures by means of literature review and modified Delphi research. Exploratory and confirmatory factor analysis confirmed that those two factors and their measures are statistically valid. Besides, the structural equation modeling analysis showed that the relationship between "knowledge management integration into operation processes" and "individual user's performance on knowledge management" and the relationship between "individual user's performance of knowledge managemen" and "organizational performance of knowledge management" are significant.

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An Impact on Management Performance by IT Service Firm's Creativity and Knowledge Management Factor (IT서비스 기업의 창의성 및 지식경영 요인이 경영성과에 미치는 영향)

  • Ahn, Yeon S.
    • Journal of Information Technology Services
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    • v.12 no.3
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    • pp.95-109
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    • 2013
  • This paper discussed about creativity and knowledge management variables as for effect factors on the management performance of IT service firms. Specially the mediation effects of knowledge management variables between the creativity and management performance were examined. To prove empirically the related hypothesis, the statistical analysis were based on the response from the 160 Korean IT Service firms. As an analysis results, it was found that the creativity of organizations was not the direct effector on the management performance. But the virtue of knowledge which are accumulated from knowledge management activity and shared in organizations was the direct effector. Also, the knowledge management activity is mediator on the in the relationship between the creativity and management performance. So this paper suggests that knowledge management activity and knowledge's virtue in the related the creativity in organizations are the important mediate factors for enhancement of IT service firm's performance.

An Empirical Study of the Impact of Knowledge Management Capabilities on Organizational Performance (지식경영능력이 조직성과에 미치는 영향에 관한 실증적 연구)

  • 천면중;허명숙
    • The Journal of Information Systems
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    • v.10 no.2
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    • pp.165-192
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    • 2001
  • Knowledge Management (KM) is the systematic, explicit, and deliberate building, renewal, and application of knowledge to maximize an enterprise's knowledge-related effectiveness and performance from its knowledge assets. KM applies systematic approaches to find, understand, and use knowledge to create new capabilities, solve problems, enable superior performance, and encourage innovation. The purpose of this research is to identify the relationship of KM capabilities (KM infrastructures and KM processes) and organizational effectiveness and performance. An empirical research of the relationship of knowledge management capabilities and organizational effectiveness and performance is conducted from the information systems and knowledge management literature in order to access the following questions: (1) Does the knowledge management infrastructure contribute to the organizational effectiveness and peformance? (2) Does the knowledge management process contribute to the organizational effectiveness and peformance? The research design employs a mail survey questionnaire for gathering data from 500 firms in a number of industries. From a mail survey of 61 top managers of knowledge management, the results of empirical analyses provide the following major findings: (1) While the external effectiveness of organization is influenced by the cultural infrastructure of knowledge management, the overall performance of organization is influenced by the structural infrastructure of knowledge management. (2) While the external effectiveness of organization is influenced by the application and protection processes of knowledge management, the overall performance of organization is influenced by the knowledge acquisition process of knowledge management.

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An Empirical Analysis of Knowledge Management Styles and Their Effects on Corporate Performance (지식관리 유형 도출과 기업성과에의 영향 분석)

  • Lee, Hee-Seok;Choi, Byoung-Gu
    • Asia pacific journal of information systems
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    • v.11 no.1
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    • pp.139-154
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    • 2001
  • Recently, more firms have shown an interest in implementing knowledge management methods. However, few companies are capable of adopting knowledge management methods effectively to improve organizational performance because it is still unclear how these methods improve corporate performance. To find this relationship between knowledge management methods and organizational performance, this paper analyses effects of knowledge management methods on corporate performance empirically. 51 Korean firms are selected as a sample base for empirical tests. Knowledge management methods can be categorized into four styles; harmony, codification, personalization, and ignorance. For example, the emphasis of harmony style is on both knowledge reusability using information technologies and knowledge sharing through informal intimacy among employees. Corporate performance varies depending on styles. Harmony style is founded to be most effective for corporate performance. Personalization and codification styles don't show any difference. This outcome is in line with the general observation that both tacit knowledge and explicit knowledge are important for effective knowledge management.

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A Study on the Influence of Knowledge Management Activity Affecting Management Performance : Based on the Leading Corporation in Busan (지식경영활동이 경영성과에 미치는 영향에 관한 연구 : 부산시 선도기업을 대상으로)

  • Jeon, Jinhwan
    • Knowledge Management Research
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    • v.11 no.2
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    • pp.37-56
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    • 2010
  • Nowadays many companies expect to apply knowledge management mechanism for the explicit business performance improvement. Because peoples who employees are the understanding of knowledge contribution in the organization should try to achieve goal through the effective knowledge management activities. The purpose of this study is to examine the effect of major factors to support the performance of knowledge management in the company by using structural equation modeling. From the empirical result of this study with 485 leading corporation in Busan, we came to know that the infrastructure of knowledge management has influence on knowledge sharing and creating mechanism related to knowledge management activities. And, the knowledge management activities has positive influence on internal and external customer' satisfaction, and firm's social responsibility.

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Research on the Effects of Knowledge Management Capabilities and Knowledge Sharing Mechanisms on New Product Development Performance in Taiwan's High-tech Industries

  • Liu, Pang-Lo;Tsai, Chih-Hung
    • International Journal of Quality Innovation
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    • v.8 no.2
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    • pp.69-87
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    • 2007
  • High-tech industries in Taiwan exist in an environment with diverse product requirements and intense cost reduction and information integration stress. They must develop new operational directions to increase industry competitiveness. Therefore, Taiwan's high-tech industries must continue R&D and creativity, establish knowledge sharing mechanisms and improve new product development (NPD) performance. This research analyzed and explored the influences of knowledge management (KM) and knowledge sharing mechanisms introduced by Taiwan's high-tech industries on new product development performance. The relationship between knowledge management capabilities and NPD performance is studied. This research considers the intervening industry and corporate position variables. Taiwan's high-tech industries have gradually entered the era of IT region integration and application with competitive advantage creation based upon core techniques. The in-depth study of knowledge management and knowledge sharing introduced by the high-tech industry revealed double meanings in academic and practical applications. The research results showed the following: (1) the stronger the knowledge management capabilities of Taiwan's high-tech industries, the more significant the NPD performance. (2) The better the knowledge sharing mechanism in Taiwan's high-tech industries, the more significant the NPD performance. (3) Corporate scale is not necessarily the critical factor in NPD success and the influence of corporate scale on NPD performance did not show significant differences. (4) The stronger the degree of leading corporate techniques, the more significant the NPD performance.

A Structural Causal Relationship of Social Capital, Knowledge Management, and Organizational Performance (기업의 사회적 자본, 지식경영활동, 그리고 성과 간의 구조적 인과관계)

  • Lee, Young-Chan;Kwon, Ki-Tack;Lee, Seung-Seok
    • Knowledge Management Research
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    • v.9 no.1
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    • pp.129-146
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    • 2008
  • The purpose of this study is to examine the effect of knowledge management on the organizational performance by using structural equation model and to suggest new integrated framework about knowledge management by understanding the determinants of organizational capability to knowledge management in social capital point of view. To serve the purpose of this study, we conducted the extensive survey on 256 Korean companies in diverse industries including the manufacturing. Specifically, from the empirical result of this study, we identified that knowledge management performs more actively as the level of social capital increases, and the company that achieve knowledge management actively shows relatively higher performance than one that do not. On the other hand, among the sub-factors composing the social capital, Vision/Purpose/Value and Norms of Reciprocity directly affect to the organizational performance without knowledge management.

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The Knowledge Process and Performance of Knowledge Management Systems (지식 프로세스와 지식관리시스템의 성과)

  • Kang, Inwon;Lee, Kun-Chang;Lee, Sangjae
    • Knowledge Management Research
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    • v.9 no.3
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    • pp.43-57
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    • 2008
  • This study examines the impact of knowledge processes (KP) on the performance of knowledge management systems (KMS). It posits that task needs and available functionality of technology existing in an organization could influence the usability of KP and the KMS performance. A firm-level structural model was developed based on data collected from corporate KM users. Survey-based research was carried out to test this model. Following questionnaire development, validation, and pretest with a pilot study, data were collected from 886 knowledge management (KM) users including directors, managers, and workers in a South Korea-based company, Korea Asset Management Corporation (KAMCO), to measure the task needs and available functionality of technology to improve the KMS performance. Results show that the matching between the two factors-technology and task-had a significant influence on the usability of KP and the KMS performance, and a better usability of KP has positive impact on the KMS performance. Implications on KM practices and KMS designs are also discussed.

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