• Journal of the Korean Society for Library and Information Science
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• v.40 no.4
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• pp.287-305
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• 2006

Many public libraries in Korea have a library service charter setting out the standard of service users can expect. It will help drive and sustain a process of continuous improvement in library service quality and help poster good relations with users, most of whom will appreciate library efforts to take account of their views. In this background. the purposes of the study are (1) to study a theoretical review of the library service charter, (2) to explore an analytical evaluation of charter's contents. through a library service charter of 'B' public library in located Gyeonggido. Analytical results generally. 'B' Public library's charter fulfills the charter's principles and criteria, but service practice standards are insufficient for appropriateness and realization.

• Journal of Korean Library and Information Science Society
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• v.45 no.3
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• pp.321-348
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• 2014

The purpose of this study is to examine in depth the personal experience of Pre-Service Librarian Teacher during Student Teaching Practice. This helps us understand the overall process and diverse environment of Student Teaching Practice. We conducted in depth interview with participants who had recently experienced. and data analysis was undertaken using the phenomenological method devised by Giorgi. The significance of Pre-service Teacher Librarian experiences during Student Teaching Practice can be summarized in five categories as follows: 'the formation of Pre-service Librarian teacher's awareness about library and librarian through growth process', 'concretization and Strategy Implementation about Career Planning', 'Self-growth Need through experience of student teaching practice', 'Understanding of Organizational Culture Perception of Communication', 'Face reality about library and librarian'. These constituents can be understood in the context of time sequence. The result of this study may contribute for improving the overall environment at Student Teaching Practice.

• Journal of Information Science Theory and Practice
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• v.4 no.3
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• pp.57-70
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• 2016

Purpose The purpose of the study is to identify the need of a mobile based library information and service delivery system in developing countries, identify the services that are possible to provide with the help of mobile phones and their applications, design a mobile based library information and service delivery system, and identify major challenges regarding mobile based library information and service delivery systems.Design/ Methodology/ Approach The research is exploratory in nature. This paper is based on a review of literature, survey information, and on the author’s own viewpoints. A comprehensive search of scientific literature has been done along with a survey for validating the necessity of designing mobile based library information and service delivery systems. Responses to closed-ended questions in particular on 7-point Likert scales were analyzed using the descriptive analysis techniques of SPSS 20.0 and responses to other closed-ended questions were analyzed using general statistics.Findings The research indicates that users of academic libraries, especially students and faculty members, have a positive notion regarding designing and implementing a mobile based library information and service delivery system. It also reveals user opinions regarding the possible problems associated with the design and implementation of a mobile based library information and service delivery system.Originality The paper explores mobile based library information and service delivery systems for better and faster service provision to its potential users.

• Journal of Information Science Theory and Practice
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• v.9 no.2
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• pp.33-46
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• 2021

The purpose of this paper is to analyze the case of 'drive-thru' services newly introduced and tried in libraries in Korea under the influence of COVID-19, and to develop and propose a service model so that this service can be continuously applied to all libraries in the future. Therefore, the method of study was selected and analyzed by selecting one of the representative libraries that provide related services in Seoul Special City, Incheon Metropolitan City, and Anyang City of Gyeonggi Province. In addition, a focus group interview was conducted with twelve people in charge to find a way to apply the drive-thru service to the library. As a result, the library's drive-thru service is a way to fulfill the library's original purpose of providing information materials while minimizing faceto-face contact with users. It was concluded that it is a suitable method for a library of complex buildings, where there is a lack of parking space. In addition, it was deduced that it may be one of the ways to use the library efficiently for office workers who are unable to use library services during the opening hours. Therefore, if the drive-thru service is implemented according to the developed model, it is expected to increase the library visit rate and data utilization rate.

• Journal of Korean Library and Information Science Society
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• v.48 no.2
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• pp.469-488
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• 2017

This study aims to explore the significance of homework help service as a library program to support young people in the community and investigate the characteristics of homework help services in U.S. public libraries. It reviews the previous literature on the cases and trend of homework help services in U.S. public libraries. It also investigates the practice and characteristics of homework help services using an email survey targeting public libraries that offer the services. The results are analyzed in terms of the user, collection, space, public relations and human resources of homework help services. This study may contribute to eliciting the service plan on homework help service in its planning and implementation stage in public libraries.

• Journal of the Korean Society for Library and Information Science
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• v.13
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• pp.39-71
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• 1986

Interlibrary loan has been a very common library service in the developed countries but it is yet to be actualized formerly in Korea. As Korea is moving toward an information society where all the individual user's request in the library should be met, we need to understand, in detail, the theory and practice of interlibrary loan service. As various information technology has been applied to the libraries, the libraries became the open system. Thus, the libraries become more cooperative, form networks, and make interlibrary loan service available. This study is based on the following three hypothesis formulated from the systems theory. 1. If libraries cooperate each other and form some kind of networks by mail, computers or telecommunications, they become the open system. 2. If a library develops as the open system, interlibrary loan becomes available in the library. 3. If the interlibrary loan system works, the role of the librarians will be changed. The research was carried out by analyzing the various studies about interlibrary loan service and by examining the interlibrary loan systerns presently working in the U.S.. The conclusions are reached deductively from the data. Some of the terminology used are defined as follows: System: a network of interrelated procedures that are joined together to perform an activity or to accomplish a specific objective. It is, in effect, all the ingredient which make up the whole. Cooperation: Working together to benefit participant libraries. Network: a much more structured type of cooperation in which definite regions or areas are connected by electronic or other means to promote interlibrary loaning of materials, in-service traing & other sharing of resources. Interlibrary loan: the lending of books between libraries. The model of cooperation or networks was used to be (1) a star type, (2) a hieranchical type, (3) a distributed type or (4) the combination of aforementioned three. However, the development of the telecommunications and computers enables all kinds of libraires cooperate together. Interlibrary loan service starts with the needs of user's information. The information have to be logically accessed through bibliographies, computers, electronic mails and satellite communications. And the logical access requires the information technology and the libraries become cooperative. The physical access to the information follows next but only traditional method of mail and some commercial service are currently available for this purpose. Therefore, researches are needed to develop this physical access. If the libraries form networks, the microaspect of library changes accordingly as the macroaspect changes. If the libraries . cooperate to become one large world library, the librarians plan, organize, control library operations and report the results. And the librarians work inside and outside of the library to cooperate with other libraries. Only the cooperation of the libraries will enhance interlibrary loan and the Korean librarians have to be prepared to accept the new role of librarianship for the interlibrary loan service.

• Journal of Information Management
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• v.37 no.1
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• pp.57-81
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• 2006

The new service of Korean public library, ASK_a service model suggests a new management practice in collaborative digital reference services. The model has three functions: input transaction, process transaction, and output transaction. The best form for input is the web form. The best form for process is a model with a hybrid type of public libraries(hierarchical and lateral type). The output suggests the archiving policy for gathering the query-answer data. The core of this model is providing an advanced information service to its users through cooperation with public libraries and external manpower.

• Journal of Korean Library and Information Science Society
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• v.12
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• pp.35-59
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• 1985

User fees have been employed by libraries as far back as the mid-1800s in both United States and England. By the late 1800s and early : 1900s, the charging of user fees for some library products and services had become a reality in many public and academic libraries. Yet the practice has created controversy when computer-aided reference service began to charge especially in the publicly funded libraries. There are two extream arguments on library reference service fees : one is for and the other is against. most fee o n.0, pponents base their stand on morality. They argue that charging fees for any service is wrong because it violates the user's right of access to information and regard it as an act of decrease human life chances as well as an act of censor. But those who favour fees argue that it is necessary to separate the rhetoric from the reality and to distinguish what libraries are from what they do. The study revealed that library has two options. One is strict free of charge and the other is charging for selected library services. Whatever options the library may take, library had to decide an overall reference service policy. The level and scope of service, audience, necessary fund (who and how) and many other physical and metaphysical things must be considered. However, the first option will necessary be to limit services while there is no loss of traditional philosophical service element. Yet, if to provide a wide range of choices and to create conditions more hospitable to competition from the private information sector and for better evolutional selection, the second option(fee-based service) gives more benefit to the users while there is a loss of fundamental service philosophy.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.2
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• pp.355-379
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• 2015

This study was performed to analyze the factors influencing satisfaction of the field practice program in Library and Information Science majors by college and university students and to investigate its effect relationship. So, we are trying to present the appropriate methods of improving the field practice program in Library and Information Science majors. We surveyed 90 college students and 80 university students of Library and Information Science across the country who participated in the field practice program in libraries and information service providers. As a result, the satisfaction level of professional leader were the highest and the satisfaction level of practice preparations were the lowest in the college and university students all. The results of multiple regression analysis between the satisfaction level and the related variables of college and university students indicated that 'major satisfaction' factors, 'interpersonal relationship' factors are the significant factors in the college students and 'major satisfaction' factors, 'private practice experience' factors are the significant factors that contribute the satisfaction level in the university students. Therefore, the intervention programs on the basis of the influencing factors such as major satisfaction, interpersonal relationship and private practice experience should be developed of improve satisfaction of the field practice in Library and Information Science students.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.4
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• pp.269-299
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• 2017

The National Library of Korea is the nation's representative library, serving as a repository of knowledge and cultural heritage, and as a service center for the distribution / management, and provision of national knowledge and information. Recently, the library has been increasingly urged to respond to changes in the environment surrounding the libraries. It is time for National Library of Korea to consider the future directions and improvements of library services. This study is aimed at providing future directions and policies regarding library services. Analysis on library services in national libraries: This study analyzed the current state of the services of NLK, the current states of the services of major national libraries, and stakeholder analysis. It is expected that the service direction for NLK can be a cornerstone of the service directions for other libraries.