• 한국프랜차이즈경영연구
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• 제6권2호
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• pp.87-104
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• 2015

This study, based on theoretical and practical understanding of franchising, aims to conceptualize franchising in terms of marketing mix and proposes new paradigm of franchising. New schema of the franchise marketing mix involves both customer gap and franchisee gap by including customer and franchisee contacts and sets activities that include components of franchise system as the factor of marketing mix. So we could suggest the franchise marketing mix, '4F' by introducing conventional marketing mix concept into this assumption. The 4F schema consist of four sub-dimensions: 'Format', 'Fee & Royalty', 'Franchising Process', and 'Franchise Communication', which correspond to '4P'. In perspective of marketing mix, we could divide the franchise system into primary activity and support activity, then we also could categorize the fundamental activity into four-classification system, 4F schema. We expect that franchise marketing mix, 4F can be useful both theoretically and practically as it not only is not too different from the conventional marketing mix, but it also proposes franchise value chain by including unique characteristics and contents of the franchise system.

• 한국조리학회지
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• 제5권1호
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• pp.175-204
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• 1999

Today, the hotel industry in a whole are facing serious problems with a number of reasons. To overcome this situation, Customer-Oriented Marketing is considered to be a solution for the hotel F & B management, due to the potential of F & B department. The main purpose of this study was to present the Food and Beverage Marketing Mix Strategies suitable for the market characteristics. To achieve the purpose of this study, theoretical and empirical approaches were used. In review of theoritical background, basic concepts and characteristics of hotel F & B, hotel F & B marketing environment, and hotel F & B marketing mix were studied. Based on the theoritical studies and previous studies, F & B marketing mix sub-components were chosen. In this research, F & B 5P's and 1I marketing mix are discussed, they are Product, Price, Promotion, People, Physical evidence and Image. Through the survey, a number of important segment markets are emerged, which lead to essential segment markets ; business, conference and leisure market. F & B marketing mix strategies as follows. First, for the physical evidence mix, to build up the position as deluxe hotels, it is necessary to matte an investment in technical and decorative components. Second, for the people mix, to assure the service quality, the education and training programs for employee are required. Third, for the image mix, to ensure the image of hotel brand strength, the consideration for public area layout, restaurant and bar ambience, and green policy are required. Fourth, for the product and price mix, to differentiate the F & B, it is necessary to offer thorned and ethnic cuisine, and signature restaurants. Fifth, for the promotion mix, to attract more cumstomers, creative and various promotion activities, and long-term investment in customer-oriented marketing are required. There were some limitations in this study. That is, most of hotels don't operate the concrete and effective F & B marketing, have difficulty in getting data base for F & B customer. Despite their limitations, this study add some values to hotel F & B management in that it introduce the service marketing mix strategies to hotel F & B marketing.

• 산업융합연구
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• 제8권1호
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• pp.1-18
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• 2010

The purpose of this study is to examine the impacts of sports marketing mix factors on brand equities and consumer behaviors. The findings of this study are as follows: first, there are differences in sports marketing mix factors, depending on individual characteristics. Differences are found in gender and living standard with regard to individual characteristics and prices. second, there are differences in brand equities, according to individual characters. third, sports marketing mix factors impact brand equities. fourth, the sports marketing mix factors impact perceive quality, brand recognition, location related to brand image and products. fifth, sports marketing mix factors impact brand equities and consumer behaviors. In regards with brand equities and repeat purchases, sports marketing mix factors impact promotion, products, perceived quality and image. In satisfaction, the sports marketing mix factors impact location, price promotion and product recognition. In the intention of transmission by word of mouth, the factors impact price, products, perceive quality and image.

• 한국식생활문화학회지
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• 제22권5호
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• pp.575-581
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• 2007

The purpose of this study was to investigate the influence of additional marketing mix on overall satisfaction of customers at family restaurants in Seoul and Kyongki-province. In this research frequency analysis, reliability analysis, factor analysis, multiple-regression analysis were employed to analyze the data. Additional marketing mix were divided into 3 factors. Employee(${\beta}=0.352$, t(p)=7.221(0.000) had the most positive impact on overall satisfaction. And physical evidence(0.160, t(p)=3.271(0.001) and process(${\beta}=0.114$, t(p)=2.338(0.020) influenced positively(+) in order. As a result, all factors of additional marketing mix influenced significantly overall satisfaction of customers. These additional marketing mix are regarded as effective marketing tactic to reduce intangibility of food-service business. Therefore restaurant company needs to manage additional marketing mix sufficiently to maintain of customers' satisfaction at family restaurants.

• 산업진흥연구
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• 제7권3호
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• pp.1-8
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• 2022

기업상담이 기업수익에 기여하고 근로자의 효과적인 복지향상이라는 연구결과들로 많은 기업들이 운영 및 도입하고 있는데 상담을 제공하는 기업입장에서 연구한 자료는 부족하여 기업상담에 대한 인식과 활성화를 위한 마케팅믹스에 대해 기업경영 전문가를 대상으로 연구하였다. 연구문제로 첫째, 기업상담에 대해 기업경영 전문가들 간에 인식의 차이가 있는가? 둘째, 기업상담 활성화를 위한 중요한 마케팅 7P믹스는 무엇인가? 셋째, 마케팅 7P믹스에 대해 기업경영 전문가들 간에 중요도에 대한 차이가 있을 것이다. 양적연구를 통한 결과는 다음과 같다. 첫째 기업경영 전문가들은 기업상담의 도입의향과 필요성에 대해 긍정적 인식을 지니며 분야별로는 생산관리보다 마케팅이 높았다. 상담모델은 외부모델을 선호하며 대상기업으로는 중견기업과 중소기업을 대상산업으로는 서비스업과 제조업을 선택하였다. 주제로는 대인관계와 직무스트레스 등이라고 인식하고 있다. 둘째 가격믹스, 제품믹스, 사람믹스, 프로세스믹스 등이 중요한 마케팅믹스라고 인식하고 있는데 기업은 가격믹스를 가장 중요하게 생각하고 있다. 셋째 촉진믹스와 프로세스에서 기업경영 전문가들 간에 차이가 나타났는데 마케팅은 촉진믹스를 재무관리는 프로세스믹스를 중요하게 인식하고 있다. 그러나 이를 제외한 믹스들은 분야별 차이가 없어 마케팅믹스에 관한 인식은 유사하다고 할 수 있다. 본 연구를 통해 기업상담에 대한 인식 및 활성화를 위한 마케팅믹스의 시사점을 기업측면에서 제시하는데 의의를 둔다.

• 한국조리학회지
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• 제9권2호
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• pp.44-63
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• 2003

This study is about internet marketing of family restaurant through marketing mix and we found out the way which can make to activate by means of analysis of family restaurant's homepage. This study was done as following precedure. First, we've compared between characteristic was based on contents distinctive quality of family restaurant's homepage through the marketing mix. And in the next step, we've compared and ana lysed homepage of family restaurant which was chosed by the internet surfing. In the last, we evaluate strategy of marketing mix which is going well in the each field of business and then research of the way can improve internet-marketing. We draw the findings which is seperated by goods, price, promotion, distribution, other service according to marketing constituents. As a result of study, it is found that each company has given much more weight on some part in internet marketing's field of activity. In general, they put an emphasis on activity of goods and promotion. On the other hands they don't consider prices and delivery to be important compared with other parts. One of the most important things about internet-marketing is that fast and exact feedback and community makes each firm to be able to help to communicate with customer. It's like off-line-restaurant make use of free-coupon and an anniversary service.

• 한국프랜차이즈경영연구
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• 제14권2호
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• pp.1-17
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• 2023

Purpose: Due to the COVID-19 and inflation, participation sports companies, including fitness centers, are facing challenges. Since a fitness center must simultaneously manage facilities and operate services, both factors must be considered when developing a marketing strategy. Therefore, this study examines the effects of expanded marketing mix factors (price, physical evidence, place, people, product, and promotion) including facilities and services on the consumption behavior (satisfaction, recommendation intention, repurchase intention) of fitness center customers. Research design, data, and methodology: The data were collected from sample of 323 fitness club members in Seoul and analyzed with SPSS Win Ver.28.0 program. Result: The specific results of the study were as follows; First, extended marketing mix factors had significant positive (+) effect on satisfaction. Second, extended marketing mix factors had significant positive (+) effect on recommendation intention. Third, extended marketing mix factors had significant positive (+) effect on repurchase intention. Fourth, satisfaction had significant positive (+) effect on recommendation intention and repurchase intention. Conclusions: To encourage consumption behavior, it is necessary to convert existing customers into loyal ones by increasing satisfaction and establishing a virtuous cycle structure that recommends them to others while also improving repurchase intention.

• 한국지역지리학회지
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• 제15권2호
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• pp.226-249
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• 2009

이 논문은 장소마케팅 전략의 지역믹스 유형을 분석하고 시론적 모델을 제시하는 것을 목적으로 한다. 이를 위해 광주 전남 지역의 최근 2년간 장소마케팅 관련 사례들을 분석한 결과, 총 87개의 지역믹스 사례가 도출되었다. 지역믹스 유형을 공간별, 주제별, 주체별, 대상별, 요소별로 분석한 결과, 총 27개의 지역믹스 유형이 도출되었다. 공간별 지역믹스 유형은 도시믹스, 권역도시믹스, 패키지도시믹스, 권역믹스, 공간패키지믹스 등 5가지 유형으로 나타났고, 주제별 지역믹스 유형은 문화믹스, 역사믹스, 관광믹스, 산업믹스, 행정믹스, 생태믹스, 교통믹스, 홍보믹스 등 8가지 유형으로 나타났다. 주체별 지역믹스 유형은 중앙정부주도형 공공믹스, 지방정부주도형 공공믹스, 기업주도형 민간믹스, 시민사회주도형 민간믹스, 민관파트너십 믹스 등 5가지 유형으로 나타났고, 대상별 지역믹스 유형은 주민믹스, 관광객믹스, 기업믹스, 공동믹스 등 4가지 유형으로 나타났다. 요소별 지역믹스 유형은 조직믹스, 이미지믹스, 포인트믹스, 타깃믹스, 채널믹스 등 5가지 유형으로 나타났다. 이러한 유형화를 바탕으로 장소마케팅 전략의 지역믹스 모델을 1차 모델과 2차 모델로 도출하였다. 지역믹스 1차 모델은 총 22개의 모델로 나타났고, 지역믹스 2차 모델은 총 126개의 모델로 나타났다.

• 패션비즈니스
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• 제11권4호
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• pp.69-81
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• 2007

This study, for the purpose of comparing and analyzing 23ea of national unisex apparel brands website consists of product, price, promotion and place divided by marketin gmix. Based of theoretical study and pre-research about the marketing mix, we made the classification standard for the marketing mix and analyzed the unisex apparel brand website according to 4P's individual item and the result was appeared like this. First of all, in the product section, this study provide information about product introduction/guidance, a product figure for item, introduction for new items, propose for coordination and brand introduction/information. Secondly, in the price part, almost apparel brands are provide their product's image, or present their goods photo with price, or displayed through the banner advertisement of discount or special price. Thirdly, For the marketing promotion part, compare to the other component in the most of apparel brand's website, marketing promotion has more section than the other marketing mix. And, especially, various events and customer service space has more weight than the others. Forth, in the place section, it's focused on the information of shopping mall location, contact number, address, and on-line shopping mall. In Conclusion, when the most of apparel brands are doing internet marketing, they're concern to product and promotion, but price and place needs more supplement in the unisex apparel brand's marketing mix.

• 지식경영연구
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• 제10권3호
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• pp.81-98
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• 2009

The purpose of this study is to investigate the effect of Hallyu(Korean Wave) and marketing mix elements on brand equity based on the Korean cosmetic brand in China Market. It will provide the constructive suggestions to build Korea brand equity in overseas market through empirical research. At the beginning of this study, in order to analyze the effect of Hallyu and marketing mix elements on brand equity, we studied literature reviews on relationships between brand equity and marketing mix elements, culture, Hallyu and its influences on marketing. And then, we set up the research model, hypotheses and variables. The chosen variables to investigate are price premium, price deals, store image, distribution intensity, advertising, Hallyu, perceived quality, brand loyalty, brand awareness/associations, and brand equity. The results of the study reveal that Hallyu and advertising had a positive influence on perceived quality, brand loyalty and brand awareness/associations, but the other marketing elements had partial influence. All of perceived quality, brand loyalty and brand awareness/associations showed positive effects on brand equity. Additionally, theoretical and managerial implications of brand equity and Hallyu based on the results of this study are discussed. And limitations and future research issues are also presented.