• Title/Summary/Keyword: Member Store Satisfaction of Relation

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Joining Motive of Eating Out Franchise Management System and the Relation between a Rate of Satisfaction and Renewal of a Contract Intent (외식 프랜차이즈 운영시스템의 가맹동기 및 만족도와 재계약의도)

  • Jeon, Young-Jick;Won, Yoong-Hee
    • The Journal of the Korea Contents Association
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    • v.8 no.11
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    • pp.364-374
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    • 2008
  • The study demonstrably begins with the franchise system that found management of member store for office, the satisfaction that the relation between main office and member store and the difference with renewal of the contract. According to the result of the study that analyzed the difference in the rate of satisfaction that depended on individual peculiarities, the study found the statistical difference in a part of a category of business, a school career, a business career, a floor area, a selling level and presence of experience. The floor area and the selling level are distributed into 3 groups and the category of business, the school career, the business career and presence of experience are distributed into 2 groups. In addition, the result that analyzed the difference in the rate of satisfaction that depended on the motive found that improvements were distributed into 2 groups and there was the difference between the rate of satisfaction that depended on renewal of the contract intent.