• Title/Summary/Keyword: Performance support system

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An Empirical Analysis of Trade Support System and Export Performance in Korean SMEs

  • KIM, Byoung-Goo
    • The Journal of Economics, Marketing and Management
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    • v.8 no.1
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    • pp.36-49
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    • 2020
  • Purpose - This study investigates factors that affected the utilization of trade support policies and further analyzed how the utilization of trade support policies affected export performance. Research design, data, and methodology - With a sample of 223 small and medium-sized export firms from South Korea, this study examines the determinants of the utilization level of trade support system such as export market orientation, learning orientation, network capability and environmental uncertainty by regression analysis. Results - Export market orientation have a positive effect on the utilization of the trade support system and there is positive relationship between learning orientation and the utilization of trade support system. And network capabilities have had a positive impact on the utilization of the trade support system but there is no relationship between environmental uncertainty and the utilization of trade support system. The utilization of the trade support system had a positive effect on export performance. Conclusions - The internal and external factors of the organization have affected small and medium-sized export firms use of trade support systems. The utilization of trade support system can enhance positive export performance by providing valuable information and resource to external knowledge and also to complementary resources from the external partners.

Quality Management Performance Evaluation Using A Computer Support System (컴퓨터 지원시스템을 활용한 품질경영 성과측정)

  • Shin, Wan-Seon;Kang, Eun-Kyung
    • Journal of Korean Institute of Industrial Engineers
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    • v.24 no.4
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    • pp.529-537
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    • 1998
  • Appropriate performance evaluation is a key successful factor for continuous improvement and systematic management support in the implementation of quality management. This research deals with the development of a computer support system for performance evaluation of quality management and its application to a real world problem. It, first, investigates existing performance evaluation methods and classifies them into three styles. A number of key factors for designing computer support systems are then elicited by analyzing the characteristics of the existing methods in terms of the requirements needed for a successful evaluation tool. The computer support system is designed by incorporating the key factors in the system design process and it is implemented as a network version. Finally, a case study is performed in order to verify the proposed support system. The pros and cons of the system are also discussed.

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An Analysis of IPA for the Improvement of University Start-up Support System: Focusing on the Case of the D University (대학 창업지원제도 개선방안 도출을 위한 IPA분석: D대학 사례를 중심으로)

  • Nam Jung-Min;You, Hyun-Kyung;Kim, Yun-Hee;Kang, Eun-Jeong;Lee, Hyun-Seok;Jang, Kyoung-Hwa;Kim, Su-Jin
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.17 no.2
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    • pp.53-64
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    • 2022
  • The purpose of this study is to analyze the difference in importance and performance of the university start-up support system focusing on D university students to grasp the perception of the start-up support system provided the university from the perspective of students who are real users. Through this, a plan for qualitative growth and advancement of the university start-up system was derived using the IPA (importance-performance analysis) analysis. The findings are as follows. The importance of all elements of university start-up education and start-up support system is higher than the performance, which means that the start-up education and support programs currently implemented by universities are recognized as important, but do not play a big role in terms of performance for students. In addition, the highest priority factors for improvement in the importance-performance matrix were funding and investment support, start-up space and facilities support, management advisory, patent and intellectual property support, and entrepreneurship field practice. Therefore, This study can be used as objective data to identify the factors that universities should focus on and establish a start-up support system from a long-term perspective, and to build and operate a start-up support system that reflects the needs of students.

Development of the Performance Measurement Model of Electronic Medical Record System - Focused on Balanced Score Card - (균형성과표를 활용한 전자의무기록시스템의 성과측정 모형개발)

  • Lee, Kyung Hee;Kim, Young Hoon;Boo, Yoo Kyung
    • Korea Journal of Hospital Management
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    • v.21 no.4
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    • pp.1-12
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    • 2016
  • The purpose of this study are suggest to performance measurement model of Electronic Medical Record(EMR) and Key Performance Index(KPI). For data collection, 665 questionnaires were distributed to medical record administrators and insurance reviewers at 31 hospitals, and 580 questionnaires were collected(collection rate: 87.2%). Regarding methodology, Critical Success Factor(CSF) and index of the information system were derived based on previous studies, and these were set as performance measurement factors of EMR system. The performance measurement factors were constructed by perspective using BSC, and analysis on causal relationship between factors was conducted. A model of causal relationship was established, and performance measurement model of EMR system was proposed through model validation. Analysis on causal relationship between performance management factors revealed that utility cognition of the learning & growth perspective factor had causal relationship with job efficiency(${\beta}=0.20$) and decision support(${\beta}=0.66$) of the internal process perspective factors, and security had causal relationship with system satisfaction(${\beta}=0.31$) of the customer perspective factor. System quality had causal relationship with job efficiency(${\beta}=0.66$) and decision support(${\beta}=0.76$) of the internal process perspective factors, all of which were statistically significant(P<0.01). Job efficiency of the internal process perspective had causal relationship with system satisfaction(${\beta}=0.43$), and decision support had causal relationship with decision support satisfaction(${\beta}=0.91$) and job satisfaction (${\beta}=0.74$), all of which were statistically significant(P<0.01). System satisfaction of the customer perspective had causal relationship with job satisfaction(${\beta}=0.12$), job satisfaction had causal relationship with cost reduction(${\beta}=0.53$) of the financial perspective, and decision support satisfaction had causal relationship with productivity improvement(${\beta}=0.40$)of the financial perspective(P<0.01). Also, cost reduction of the financial perspective had causal relationship with productivity improvement(${\beta}=0.37$), all which were statistically significant(P<0.05). Suitability index verification of the performance measurement model whose causal relationship was found to be statistically significant revealed that $X^2/df=2.875$, RMR=0.036, GFI=0.831, AGFI=0.810, CFI=0.887, NFI=0.838, IFI=0.888, RMSEA=0.057, PNFI=0.781, and PCFI=0.827, all of which were in suitable levels. In conclusion, the performance measurement indices of EMR system include utility cognition, security, and system quality of the learning & growth perspective, decision support and job efficiency of the internal process perspective, system satisfaction, decision support satisfaction, and job satisfaction of the customer perspective, and productivity improvement and cost reduction of the financial perspective. In this study, it is expected that the performance measurement indices and model of EMR system which are suggested by the author, will be a measurement tool available for system performance measurement of EMR system in medical institutions.

A Study on Performance Analysis of the Small and Medium Business Support Project - Focusing on Small and Medium Enterprises in Incheon - (중소기업지원 사업의 성과분석에 관한 연구 - 인천지역 중소기업을 중심으로 -)

  • Lee, Choon-seop;Nam, Ho-ki;Yoo, Woo-sik
    • Journal of the Korea Safety Management & Science
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    • v.19 no.1
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    • pp.123-129
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    • 2017
  • This study aims to analyze the performance of the beneficiaries of the SMEs(Small and Medium Enterprises) support project that has been handled online on the 'BizOK System', which is the integrated support system for SMEs in Incheon, by comparing before and after receiving support. Various performance indicators can be used, but this study used the rate of increase in sales, exports and employed manpower collected by the 'BizOK System'. Moreover, to analyze the trend of business performance by corporate feature, this study grouped the businesses into 7 categories including sales, business history, number of employees and capital. The results of this study are expected to be used in drawing implications for business support policies by utilizing them as basic data for enhancing efficiency of the support project and establishing corporate policies.

Forecasting Ozone Concentration with Decision Support System (의사 결정 구조에 의한 오존 농도예측)

  • 김재용;김태헌;김성신;이종범;김신도;김용국
    • 제어로봇시스템학회:학술대회논문집
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    • 2000.10a
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    • pp.368-368
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    • 2000
  • In this paper, we present forecasting ozone concentration with decision support system. Since the mechanism of ozone concentration is highly complex, nonlinear, and nonstationary, modeling of ozone prediction system has many problems and results of prediction are not good performance so far. Forecasting ozone concentration with decision support system is acquired to information from human knowledge and experiment data. Fuzzy clustering method uses the acquisition and dynamic polynomial neural network gives us a good performance for ozone prediction with ability of superior data approximation and self-organization.

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Group Support System for Improving Group Performance (그룹성과의 향상을 위한 지원시스템에 관한 연구)

  • 민대환
    • Journal of Information Technology Application
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    • v.3 no.4
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    • pp.1-18
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    • 2001
  • This paper introduces the group performance model, types of group process, and characteristics of group. Then, it presents a survey of current groupware and meeting support systems. Especially, it discusses functional requirements for a group support system in order to improve the performance of new product development teams. The group support system should provide functions for all team members to collaborate anytime and anyplace. The system should guarantee individual thinking, parallelism, and anonymity, when necessary. The system should support both individual task and group task, and the whole process of group meeting so that it facilitates the creativity of participants and complements the weakness of the group.

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The Effects of the Interdependency and the System Development Process on the System Performance (상호의존성과 정보시스템 개발과정이 시스템성과에 미치는 영향)

  • Han, Gyeong-Il
    • Journal of Digital Convergence
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    • v.4 no.1
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    • pp.83-92
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    • 2006
  • The purpose of this study is to confirm whether the task and system development process makes a significant influence on the system performance. The task is defined as a interdependency and system development process is defined as analysis, user participation and executive support. Field research was employed to empirically investigate the relationship among the variables. The finding of the study can be summarized as follows. The strict analysis under the task of high interdependency has a significant effect on the system performance. And high executive support is needed for the system performance under any level of interdependency.

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The Effects of the Task and the System Development Process on the System Performance (과업과 정보시스템 개발과정이 시스템성과에 미치는 영향)

  • Han, Gyeong-Il
    • 한국디지털정책학회:학술대회논문집
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    • 2006.06a
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    • pp.421-429
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    • 2006
  • The purpose of this study is to confirm whether the task and system development process makes a significant influence on the system performance. The task is defined as a interdependency and system development process is defined as analysis, user participation and executive support. Field research was employed to empirically investigate the relationship among the variables. The finding of the study can be summarized as follows. The strict analysis under the task of high interdependency has a significant effect on the system performance. And high executive support is needed for the system performance under any level of interdependency.

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Performance Evaluation of a Clinical Decision Support System for Drug Prescriptions (처방조제지원시스템 도입성과 평가)

  • Cho, Kyoung-Won;Park, Jin-Woo;Chae, Young-Moon
    • The Journal of the Korea Contents Association
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    • v.11 no.4
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    • pp.312-320
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    • 2011
  • The goal of this paper is to examine the effects of a CDSS(Clinical Decision Support System) for drug prescription on organizational performance in medical institutions using POC(Point Of Care) systems. For achieving this goal, evaluation factors for influencing performance of information system were identified by using the performance evaluation model for CDSS. In the results, there was significant causality between each evaluation domain except system quality domain. In addition, the system quality of CDSS for optimal drug prescription has no influence on user satisfaction. But information quality has positive influence on user satisfaction which has also a positive influence on organizational performance.