• 마케팅과학연구
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• 제18권1호
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• pp.33-58
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• 2008

본 연구는 서비스실패가 아니라 제품실패 이후, 회복노력의 효과를 실패심각성에 따라 확인하는 것이다. 회복노력은 보상노력, 장점노력 및 단점노력으로 구분되었다. 보상노력은 실패상황을 직접적으로 되돌리려는 의도로 구체적인 보상을 제공하는 방안으로, 장점노력은 제품실패를 초래하는 이유가 특정한 장점을 추구하는 과정에서 불가피하게 발생할 수 있는 문제임을 언급하는 것과 같이 추가적인 상대적 장점을 설명하는 방식으로, 그리고 단점노력은 자사제품이 서비스실패를 초래할 수 있는 문제점을 지니고 있는 반면에 경쟁제품은 또 다른 측면의 단점을 지니고 있다는 점을 부각시켜 소비자의 자사제품에 대한 부정적 태도를 회복시키려고 방안이라고 개념화되었다. 그러한 회복노력들이 실질적으로 효과가 있다고 결론을 내리기 위해서, 회복노력이 제공되지 않는 상황과 비교하여 소비자의 태도나 의향이 우호적인지 검토된다. 가설검증을 위해 화장품산업에서 소비자들을 대상으로 가상적인 시나리오를 이용한 실험을 실시하였다. 연구 결과, 전반적으로 회복노력들은 효과적인 전략임이 확인되었고, 보상노력은 장점노력이나 단점 노력보다 효과적이었다. 특히 심각성이 높은 실패조건에서 단점노력은 장점노력보다 긍정적인 제품태도를 유도하였다. 심각성이 낮은 실패조건에서 장점노력과 장점노력의 효과는 기대할 수 없었다.

• Industrial Engineering and Management Systems
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• 제14권2호
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• pp.159-174
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• 2015

Remanufacturing used, end-of-life products is a complex problem involving multiple types of products that may share common parts. Recovery targets assigned by market demand and environmental legislation add more difficulty to the problem. Manufacturers now need to achieve specified take-back and recovery rates while fulfilling demands for remanufactured products. To assists in the demand- and legislation-driven remanufacturing of a family of products (i.e., multiple products that share common parts), this paper introduces a bi-objective mixed integer linear programming (MILP) model for optimizing remanufacturing. The model identifies optimal remanufacturing plans for a product family, whereby, the remanufacturer can achieve demand and recovery targets more profitably and in an environmentally-friendly manner. The model can also be used to quantify and justify the economic and environmental benefits of a product family from a remanufacturing perspective. A case study is presented for remanufacturing an alternatorfamily of products.

• 한국정밀공학회지
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• 제13권9호
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• pp.165-173
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• 1996

The dimensional accuracy of a final product is mainly affected by elastic die deformation during the forging and elastic recovery after the ejection in cold forging process. The investigations on elastic recovery are not so much as those of elastic die deformation. The elastic recovery can be determined by using the elastic-plalstic finite element analysis, but, this method has some limits such as poor conver- gence and long computational time, etc. In this paper, a theoretical analysis for predicting the elastic recovery of a final product in axi-symmetric forging process by using the rigid-plastic finite element method is presented. The rigid-plastic finite element analysis of a cold forward extrusion process involving loading, ejecting process is accomplished by rigid-plastic FE code, DEFORM. The effect of elastic die deformation on the final product dimenmsion is also considered. The calculated elastic recovery is compared is compared with the analysis result of elastic-plastic FE code. ABAQUS.

• 한국자동차공학회논문집
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• 제20권2호
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• pp.78-84
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• 2012

The purpose of this study is to investigate the performance characteristics of new exhaust heat recovery device for the engine's fast warm-up. In this study, two different interior area designed for prototyping and on the exhaust heat recovery device to evaluate the performance compare the performance characteristics were chosen a better product. A company's product and selected prototype-2 were evaluated and compared the performance. This experiment was conducted under the same conditions. The time from starting to warm-up of engine was measured. As a result, the performance characteristics of the prototype-2 was not higher than that of the A company's product. However, in comparison with base system, prototype-2 of the exhaust heat recovery device discover that the warm-up time was shortened.

• 대한산업공학회지
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• 제34권4호
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• pp.398-407
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• 2008

We consider a product recovery system that a single product is stocked in order to meet a demand from customers who may return products after usage. This paper addresses a problem of when to release a procurement process to replenish serviceable inventory and how many new products to procure. The structure of the optimal procurement policy is examined and numerically identified as a monotonic threshold curve. A numerical procedure is presented to jointly find the optimal procurement order size, optimal procurement policy, and optimal discounted profit. Sensitivity analysis also indicates that these optimal performance measurements have monotonic properties with respect to system parameters.

• 설비공학논문집
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• 제23권4호
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• pp.281-286
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• 2011

The objective of this study is to optimize the four-bed six-step pressure swing adsorption(PSA) process for high purity $CH_4$ recovery from the biogas. The effects of P/F(purge to feed) ratio and cycle time on the process performance were evaluated. The cyclic steady-states of PSA process were reached after 12 cycles. The purity and recovery rate of product gas, pressure and temperature changes were constant as the cycle repeated. It was shown that the P/F ratio gave significant effect on the product recovery rate by increasing the amount of purge gas in purge and regeneration step. The optimal P/F ratio was found to be 0.08. As the cycle time increased, the product purity decreased by increasing the feed gas flow rate. It was found that the optimal operating conditions were P/F ratio of 0.08 and total cycle time of 1,440 seconds with the purity of 97%.

• Industrial Engineering and Management Systems
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• 제2권1호
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• pp.35-44
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• 2003

Recovery of end-of-life (EOL) products is an environmentally and economically sound way to achieve many of the goals of sustainable development. Many product recovery systems are dependent upon destructive disassembly such as shredding, which undesirably causes a large volume of shredder dust and makes parts reuse impossible. Although non-destructive disassembly has been considered as an alternative for solving the problems, the classification of disassembled items has not been sufficiently investigated. In this paper, we propose a model that mathematically optimizes the disassembly and classification of EOL products. Based on the AND/OR graph that illustrates all possible disassembly sequences of a given product, we identify the physical properties that are considered as constraints in the model. As a result of the solution procedure, the recovery problem can be transformed into a mixed integer linear programming (MILP) model. We show an example that illustrates the concept of our model.

• 대한산업공학회지
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• 제33권3호
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• pp.312-321
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• 2007

We address a disposal issue of returned products in a product recovery system where a single product is stocked in order to meet a demand from customers who may return products after usage. Product returns occur randomly and can be accepted for remanufacturing or disposed of depending on the state of the system. We examine the structure of the optimal disposal policy for returned product that utilizes the information of the inventory of both serviceable and remanufacturable products. Numerical study indicates that it can be characterized by a monotonic threshold type of the curve. A disposal is allowed only when the remanufacturable inventory level exceeds a threshold which is the function of the inventory level of serviceable product and it is decreasing as the serviceable inventory level increases. Sensitivity analysis also indicates that the optimal disposal policy and the optimal profit have monotonic properties with respect to system parameters.

• 한국응용과학기술학회지
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• 제37권6호
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• pp.1646-1658
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• 2020

이 연구의 목적은 운동 후 수중회복방법의 차이가 성장호르몬, 테스토스테론, 혈중젖산농도, 심부담도, 통증의 변화를 알아보는 것이다. 저항운동 경력 6개월 이상인 남자 7명을 대상으로 집중 웨이트 트레이닝과 서킷 웨이트트레이닝을 1RM의 60%강도로 실시한 다음 회복방법으로 수중걷기회복과 수중앉기 회복을 진행하였다. 성장호르몬은 모든 운동형태와 회복방법에서 운동 후, 회복 후, 안정 시 순으로 높게 나타났으며, 테스토스테론은 운동 후, 회복 후, 안정 시 순으로 높았다. 혈중젖산농도는 모든 운동형태와 회복방법에서 운동 후, 회복 후, 안정 시 순으로 높았으며 집중저항운동 후 동적회복이 정적회복보다 낮았다. 심부담도는 모든 운동형태와 회복방법에서 운동 후, 회복 후, 안정 시 순으로 높았다. 근통증은 모든 운동형태와 회복방법에서 운동직후, 회복 후, 24시간, 48시간, 72시간 순으로 감소하였다. 물속 환경에서도 동적회복이 정적회복보다 근피로 개선에 효과가 있는 것으로 사료된다.

• 대한산업공학회지
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• 제31권3호
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• pp.240-247
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• 2005

Today's hightech society requires thousands of different products which ultimately result in billions of tons of materials discarded, most of which end up in landfills. Therefore industrial circles could not help thinking about environmental problems by regulations of government or pressures of consumer. Generally, the related research subjects are classified into both of environmentally conscious manufacturing and product recovery, where product recovery aims to minimize the amount of waste sent to landfills by recovering materials and parts from old or outdated products by means of recycling and remanufacturing (including reuse of parts and products). In this research, we constructed a model for remanufacturing various goods using a single facility and developed a dynamic programing(DP) algorithm based upon the optimal solution characterization. We showed the efficiency of the developed DP algorithm with a numerical example.