• Proceedings of KOSOMES biannual meeting
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• 2004.11a
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• pp.95-100
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• 2004

This study is about current operating system and development process of remote island route. 14 companies are providing safe transportation service for remote island residents with total 30 boots on 27 routes. Each route transit analysis shows that the number of passenger tends to increase every year. In order to enhance customer satisfaction, more constructive improvement is demanded, such as implementing operation evaluation on each charter service provider.1he result obtained from this study is to be utilized as basic document for remote island route development process in semi-long run basis.

• Journal of the Korean Society of Marine Environment & Safety
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• v.11 no.1 s.22
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• pp.83-88
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• 2005

This study is about current operating system and development process if remote island route. 14 companies are providing safe transportation service for remote island residents with total 30 boots on Z7 routes. Each route transit analysis shows tint the number of passenger tends to increase every year. In order to enhance customer satisfaction, more constructive improvement is demanded, such as implementing operation evaluation on each charter service provider.1he result obtained from this study is to be utilized as basic document for remote island route development process in semi-long run basis.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2004.11a
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• pp.239-244
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• 2004

A range of problems rave risen as the results of the obligated charter service. Constant lack of operation improvement compared to regular routes and lower quality service are results of business practice by the service providers. lherefore, this study executed an actual research using AHP to present a method for improvement by investigating remote island clnrter service providers. Result shows tint the desirable method is to implement operation evaluation system to induce service providers to consistently put efforts on the operating system development.

• Journal of Navigation and Port Research
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• v.29 no.5 s.101
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• pp.371-376
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• 2005

A range of problems have risen as the results of the obligated charter service. Constant lack of operation improvement compared to regular routes and lower quality service are results of business practice by the service providers. Therefore, this study executed an empirical research using AHP to present a method for improvement by investigating remote island charter service providers. Result shows that the desirable method is to implement operation evaluation system to induce service providers to consistently put efforts on the operating system development.